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Citibank Complaints & Reviews

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Last updated May 7, 2024
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Citibank reviews & complaints page 92

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R
Renu Narvekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card fraud

A fraud has been committed on a Citibank- Shoppers Stops credit card issued but not recd by me. Not only has someone misused the card, what is really alarming, are the phone calls from Citibank officers accusing and threatening.

The chain of events relating to the above-mentioned card are as follows :

1. recd a citialert on 7th march, 08 that a Citibank card ref no. [protected] had been issued to me
br...
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S
Sandeep Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suvidha Account No 5014501225

This is to bring to the notice of CITI Bank of INDIA (DELHI) for suvidha account NO [protected], on 16th of March 2008, I have ordered a Pay Order (DD) in favour of GREEN FIELDS SCHOOL for Rs 7, 000/- which I was required to submit for the admission of my son, from the machine installed in the ATM of Citibank. The machine provided me the receipt saying that I will get the DD in 3 working days.

On 18th of March 2008, I called...
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O
O P Ratra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Statement required

Dear Concerned,

I am holding a citibank credit card# [protected] (new card issued [protected]) in the name of O P Ratra.
I had booked my air tickets on 31.10.07 where the card was swiped twice for the same booking.
The amount was Rs. 4150.
Since the interest has been charged by you on the amount not used by me, I am claiming refund from the agency through legal sources. For this they want...
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M
Mahesh Kumar Gupta
from Pune, Maharashtra
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Principal Outstanding not correct and penalty not correct

I have taken Car loan from Citi bank in Jun'03.

Principal outstanding is not matching as per repayment schedule. On checking with Citi bank, it was conveyed that a cheque was returned unpaid on first instance in Nov'03, hence it has impacted the principal outstanding. They have also levied penalty charges on it.

When I checked my bank statement, there is no cheque return charges applied by ABN AMRO...
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neha shakya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Atm misuse and delivery of atm card to an unauthorised person

Hi,
My name is akriti shakya. i am an employee of I-energiser, Noida.
i had got this account opened as a salary account from the same company... i was to to receive my atm card and pin number on my mailing address.. However due to negligency of the bank, the card was handed over to an unauthorised person.. Due to which that was person has withdrawn Rs 13, 300/- from my office atm..
I have been trying to run from the...
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V
venkata uday sankar jonnalagadda
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card statement

I started using my credit card from oct 2007, I didnot get a single statement except the first month by mail....
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Sourav Sagar Panda
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan on card

Hi,
I am unwillingly writing this as I have been forced by the situation Citibank has created for me. I DO NOT expect such an unprofessional and unethical behavior towards a loyal customer of Citibank. This space is actually too small and impractical to narrate to you the kind of harassment that I have experienced. However, I have managed to find little time from my busy schedule to summarize the bad weather at my end.
I...
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This is in reference to the conversation the recovery department have had with me several time and I have informed the department about my inability to pay your charges levied on my card. I time and again stated that the good health policy which your company unilaterly charged on my card without my consent and knowledge. As usualy I have informed your office time and again that I will not pay the charges on my card. because the policy was...
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K
Krishanu Maitra
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for NO Dues for Credit Card

Sir/Madam,

I, Krishanu Maitra, resident of Flat#2, Shibani Sundar, Garia Gardens, Kolkata-700084, (DOB 8th March 1974) would request you to kindly issue a No Objection Certificate/No Dues certificate against my Credit card no.[protected].

As per my knowledge all dues are cleared by last transaction from my citibank savings account no.[protected], amount Rs 18954.72 on 22nd July, 2005.But i am really...
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V
vikram chauhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of vodafone bill payment service thru hutch citibank card without costomer conscent

Dear Sir/Madam

This is in reference to hutch citibank card # [protected], ref # 79603013. I want you to know that I had been offered this card in my company premises via promotional campaing, on the condition that any kind of service would not be activated without my instructions.
I had paid my Vodafone bill as usual by cheque # 430398 on 24th jan'08.However, I...
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Nidhi Narang
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Issue

To whomsoever concerned:

Respected Sir/Madam,

I had a credit card with Citibank since 2004, everything was going fine till my problems started in May 2006. I had authorized the bank to withdraw the payment from my savings account with the same bank. However May 2006 onwards, they stopped withdrawing the payment. I came across this is July 2006 that the last two months payment hasnt been withdrawn, i wrote...
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A
Abeer Nagi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised debit from my account

There have been numorous debits from my account from Citibank.
One fine day I find that more than 500 Rupees have been swapped out without my awareness, I call the citibank Customer care adn they reply saying that its the "renewal Fees" for my card, I told them that I dont want to use the card, and I want my money back, they then stopped my card and did not return the money now they are saying that I have to pay additional...
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S
shivang nigam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

status of delivery of credit card

Hello

I am Shivang Nigam and i have applied for a credit card that is student credit card but till now i have not received any mail from citi bank about the status of my credit card

My refernce no, is[protected]...
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P
Prageti verma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citibank Fraud

Dear Sir/Ma'am,
I have a savings bank account (No [protected]) with Citi Bank having a cash balance around Rs.19,500/-. In this matter I herewith submit the following for your kind consideration immediate necessary action please.

1) That, when I approached Citi Bank, Mumbai branch to withdraw my money, I was told that the account has already been closed. by Citi Bank some months back and a DD has already been sent...
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Y
yogesh anand giri
from Noida, Uttar Pradesh
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reversal of late payment fee

I am very old credit card holder of citibank. Previous month I made a payment of Rs 3200/- with cheque well in time but unfortunately the date on the cheque was written wrong. As a result of which you are charging late payment fee.
It is mentioned that I have always make the payment on time.You are requested to waved off the late payment fee as this is happens first time. I will take care in future.

yogesh anand giribr...
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N
nishad hameed
from Nadapuram, Kerala
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wrongly debiting charges

i have a citibank gold credi card and they have started debiting interest charges on a magic calculation every month. When i asked for clarification over the telephone helpline number, they told they will call me back with the details, nothing happend.

now they are telling they will forward the information to Credit information beauro of India and they will list my profile negative. I told them very clearly, they will have...
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G
Gaurav Gandhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Citibank personal Loan Dept took the ECS amount of Rs 2350 out from my HDFC bank Account while I already Deposited the same on the 6-feb-2008 AS due to some reasons My account was not funded sufficiently. I called Citibank for the same to inform them and they told me that if you deposit this to our collection Office Located at Mathura Road before 7-feb-2008 there would be no late fee charges . I went there on 6-feb-2008 I deposit my EMI...
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Naresh Shivnani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non clearing the policy of terms and deducting the charges without knowledge.Now not willing to meet in person despite repeated phone calls.

I have got a home loan (Loan no 119610) running since 2005 with this bank.It was a home saver loan in which a 0 balance current account was opened in parallel.I was told to trf the funds in this account every month which I was doing .In the course of time the rate of int went up from 8.75 to 11.25 but my instalment remained the same.Then in the month of Nov 2007 I delayed the deposit in account and I deposited 8000 on 28 Nov and 9000 on 29...
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P
Pankaj Kumar Gautam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Statement is not on time, Bank is charging extra money as late payment

Hello Sir/Madam,

My Self Pankaj Kumar Gautam is a Credit Card Holder of Citi Bank.
I have some problems and doubts with my Credit Card,

(1)- I made a purchase of Rs. 40,000.00/ in month of November, which was having 4 installement of 1 x 20,000.00/ and 3 x 6667.00/.
I got the statement in mont of December 2007 at time, made payment on time Rs. 20152.00/.

(2)- After that, I never...
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A
arun kumar sharma
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

arrogant

Citi financial G-239 ,nariana vihar branch , new delhi just make me fool. First they calls me to my cell and say u r eligible to get loan amount somewhere around 35 to 50 k in rate of interest 18% to see ur previous bike loan. Den i get sometime after mine hectic schedule i find there nobody care to customer. Even i spend two hours just freely. My question to u that what u think about us. Are we beggers?

ARUN KUMAR SHARMAbr...
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