Eureka Forbes Complaints & Reviews

Dear Sir,
We bought an Aquaguard Total RO product on dated 18-March-2008 from A-8, Rani Bhawan NIT Faridabad having Receipt No.018777.
Now regarding the problem which I am facing right from the purchase of your product. I have registered problems so many times & Executive entertains us after 15~20days after reporting the problem.This has been repetitive 5times since I bought this product.
Now the Warranty period...

To,
The Service Head Quarters,
Eureka Forbes Ltd.,
No.143, C-4, Bommasandra Industrial area, P
Off. Hosur Road, Bangalore : 560 099, INDIA.
From
Gauri Sankar Nath, Office Supdt.-I,
General Manager’s Office,
Northeast Frontier Railway, Maligaon
Guwahati : 781 011, ASSAM,
Dated : Guwahati : The 31/7/2008

Dear Sir,

Sub : Malfunctioning...

I have purchased one Euroclean Vaccum Cleaner- Euroclean Ace model, on[protected], through the home dlivery system at Jaipur, Rajasthan. One of the attachments -ALL SURFACE CLEANER has been found to be defective as it does not fit with the instrument. This was pointed out by the company representative himself, who promised to replace it within two days. As this is the attachment which is used for more than 70% household operations, it was...

On 19.07.2008, I made payment of Rs 8600/- to Mr Balwinder Singh, a Door to Door salesman of M/s Eureka Forbes Ltd towards purchase of Aquaguard Total Nova model under exchange scheme.

The company has not issued Invoice and Guarantee Card to me after a regular followup with their Salesman and Divisional sales office at Panchkula.

The company is also not attending to my complaints.

Strict action...

I am to draw your attention to the subject mentioned above and to state that I am using Aquaguard Nova for a long time.But i am constrained to say that your after sales service is deteriorating day by day.This is due to the fact that you are appointing franchises who are totally incompetent.They have no infrastructure to serve your customers and mostly ill equipped to handle the repair job.Your reputation is suffering badly as you leave your...

respected sir
i had purchased an aquagaurd classic in 2006 and it has stopped working from last 6 months and we have tried to contact mr rifat riyaz incharge of eureka forbes in srinagar and he further gave us the number of mr akbar whose phone number is2470608, but whenever we are trying to contact him since last 1 month, but, he is only assuring us that he will come and look into ou problem but till now he has not come. so i request...

Sir,
I am very sorry to say that I am very much uncomfortable with the service of Eureka forbes Aquagard. My water purifier of Aquagard require service and I have call many times to the salesman Mr. Naveen and Manager Mr. Gurnani of Hazratganj Branch but there is no positive response. I have calling to above-mentioned persons since purchase(09 October 2008), trying both persons with the gap of 1 days regularly with a hope that someone...

I am using water purifier of Eureka Forbes and its model name is Aquagard Compact. In last year september or October i had taken AMC from the employee/Agent of this company Mr.Yanish. At the time of AMC I was told that they will change the activated carbon twice in the year and filter too. At the time of AMC he did it and after that nobody came in the hole year as well as I also forgot to remind them because I am getting water from the Aquagard.br...

Sir,
I had purchased a water purifier aquaguard reviva for Rs.12, 500 vide order No:[protected],
Date of invoice 24/07/2006 and receipt No:005038 Dt.24/07/2007 from M/s. Eureka Forbes Limited
No.8/88, Ground Floor, Valluvar Street, Pallavaram, Chennai

After that I have enrolled for AMC vide Contract Receipt No: AG 96 B[protected] for the period
from 25/12/2007 to 24/12/2008.

I...

I have Aquaguard Nova water purifier at home. ( Registered Cell No [protected]...in case Aquaguard is reading!) After eight days of waiting period and numerous calls to customer care Aquaguard Technician turned up but needless to say not at the scheduled time! He diagnosed the fault in Transformer ( Rs 400/-)and PCB ( Rs. 1200/-)which need to be to replaced! ( Just like you change any PC card!) Following things raise doubt about his diagnosis...

Dear Sir,
My name is Shailesh Talekar, residing at, Dahisar West, Mumbai – 400068.

I had purchased Eureka Forbes Easy Clean vacuum cleaner (Chasis No 021454) with one year warranty from Vijay Sales on 19th Feb 2008 .
The machine would occasionally function from the month of May 2008. I made a complaint about the same with Vijay Sales Customer service[protected]/33) having complaint number 0805B241237 and...

I am having annual maintainance contract with eureka fobes company but even after making heavy payment in advance for maintainance the services are not given properly.For the last two days my complaint regarding complete break down goes unattended.I am unable to filter the water and complled to consume unfiltered water causing severe health problem to me and my family....

Purchased REVIVA SMART on Nov 13, 2006 from the dealer at Jhansi, Uttar Pradesh, India. Despite the assurances, as per the company's policies, for free sevicing during the warranty period the company did not bother to send the service personnel. After a re-installation the service boy kept the machine on platform, which is highly inhygienic and bad for the machine, as well. No body at the Jhansi office provides proper answer or solutions....

I purchased euro aqua care RO water purifier system last nov.Its still in warranty.
Lately there is a water leakage and its not functioning at all.
I gave callt o eureka forbes cust care but they are not sending any technician to rectify the system.I called them almost 5-6 times.My complaint reference no is 80632103.I dont know what should i do.i stay in malad east valentine towers, 400097, mumbai....

On September 3 2008 I complained that my acquaguard i nova was not working. Was given complaint no.51797834. Thereafter the service engineer examined the equipment on the 6th. He said that he would come the following day to replace the candle and said it would cost Rs.350.00. complained again on the 5th October as no one turned up to replace the candle. Today is the 10th of October.The acquard is still dysfunctional five weeks later . At...

REFUND OF AMC DUE TO REPEATED NON RESPONSE AND POOR SERVICE

AMC
1. Reference Contract receipt no[protected] dated 28 Jun 2008 in respect of Col Mohit Nangia; House no 31-D, Engine House Road, Kirkee, Pune-03.

JUN-JUL 08
2. A complaint(26390) registered on 26 Jun with your Pimpri office(Tele[protected] was attended on 28 Jun 08. On that day an AMC was done for an year (Rs 900/- wef 28 Jun 08 till...

I am residing at Kolkata (Flat No. 205, Sahana Apartment, 186, B.B. Chatterjee Road, KASBA, KOLKATA-42). I made an AMC for my Eureka Forbes AQUOFLO system in Delhi but after shifting to Kolkata I logged a service request on 24th August'08. I was assured visit within 2 days but since nobody visited I again logged a complaint on 22nd September'08 (Docket No. 61 at[protected]. Service was assured within 2 days but no one turned...

I wish to know about the AMC charges for reviva unit Rs 12500 which does not cointain silver nano filter...

I had purchased aquaguard reviva smart with address of c/o sahib singh, b-1/474 deep avenue, tarn taran and during sale i was told to give free service and to change any part required free of cost upto one year, but when i called them to service they deliberately delayed to make the service paid.

It is company of thieves who misguides the customer and salesmen hides the actual facts....

Negligent customer care – Cheating on the part o[censored]reka Forbes, Guwahati.

Complaint over poor and absolute dis-satisfactory .
I purchased one Aquaguard Booster, e-boiling water purifier from Eureka Forbes, Guwahati in the month of September, 07. It started malfunctioning and developed with odd smell, bitter taste and with carbon sediment within a short span of 8 months. Consequent upon non stop complaints, the...