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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
552
279

Freecharge Payment Technologies / FreeCharge.in Website

Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 66

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V
Vishwajit_Kadam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from account but metrocard not get recharged

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I did the recharge of Mumbai metro card through https://www.freecharge.in web sites. Amount get deducted from my account but card not get recharged. Find below details of order.
Order Id: FCZW[protected]
Recharge date:[protected]
Card Number: [protected]

I have contacted to[protected] customer care no. But they have not pick up the phone....
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S
Sachin Magar
from Mumbai, Maharashtra
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About security on freecharge.com

Address:Jalna, Maharashtra, 431203
Website:freecharge.com, freecharge.in

Dear sir,

I would you like to inform that yesterday morning 9.51:44 am mobile number is [protected] i am not used & i was not recharge rs.80 on my freecharge wallet account but unknown hacker used my freecharge wallet another ip address used my account but i have not share my freechartge wallet used id & password so how is possible ..
I had already sent 3 times mails on [protected]@freechare.In, [protected]@freecharge.com but did...
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I
impankaj58
from Vapi, Gujarat
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Refund not recieved

Address:Mumbai City, Maharashtra, 400051
Website:freecharge.in

I have used freecharge mastercard to do payment on mi.com, and then i refunded the payment, but freecharge has not done the refund to my account.

The transaction no. That mi.com give for refund[protected]

Email- [protected]@gmail.com
Website- mi.com
Order id (Transaction no.)- 837056700111655577631014360162
Date- fri apr 01 2016, 2:14:50 pm
Transaction amount- 799...
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S
subhashmeel
from Afzalgarh, Uttar Pradesh
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Recharge not done and amount not return

Address:Fazilka, Punjab

Recharge not done and money not refund
Order id no. FCVA[protected]...
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G
gulab chand chitara
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294 recharge not success

Address:Jalore, Rajasthan

[protected] [protected]@gmail.com
294= [protected] idea
Fcva[protected]
294 recharge not success
Refund balance ya success
402-294=108...
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D
Deepakmb
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Amount refund

Address:New Delhi, Delhi, 110086

My transaction failed but after sometimes one message come in my phone'your refund of rs.5005 for order id FCMA [protected] has been deposited in your freecharge wallet'' but amount is not refund in my wallet till now.please sir refund my amount faster.thanks...
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A
abhijeetra
from Pune, Maharashtra
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My idea postpaid bill payment

Address:411019
Website:www.freecharge.com

Hello Sir/Madam,

please go through the trailing mail.

I have paid my postpaid bill online on 23/04/2016 from third party website (i.e.Freecharge.com).

last bill payment date from idea was 24/04/2016.But till now my postpaid bill is unpaid.

Freechrage telling that idea is not clearing your bill and idea telling me, we have not recieved your bill.

Please guide me through...
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W
waseem777
from Bhawanigarh, Punjab
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Money not refunding

Website:freecharge.in

Sir i recently make freecharge credit card... then I added money 1423rs to online order with Amazon... then due to availability of that product.. I cancel my order... and my money was deducted.. and Amazon customer care said your money will refunded at 7th april The refund details are: Authorization code for sale transaction 250387
Refund Reference # 75260826098008336232740 ... now I call them they told me we already refund your money...
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N
narangpawankumar
from Delhi, Delhi
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Money deducted from my bank but wallet not credited

Address:110063
Website:www.freecharge.in

On 14th april 2106, i was trying to add rs 2500 in my free charge wallet by using idbi net banking, the transaction could not be completed due to some internet issue or any other reason i dont know but my money was deducted by the bank. i waited for 3 days and finally i filed a complaint to my bank and after 2 days they gave the revert that money is duly paid by the bank to free charge and there is no pending transaction from the bank. when...
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R
Rahul.vohraa
from Chennai, Tamil Nadu
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9448473956 number post paid bill paid but yet not been updated

Address:Mysore, Karnataka, 570001

I had paid post paid bill from my freecharge account amount 694.Receipt no.Fcma[protected].Mobile no. [protected].Account no.[protected].
Yet this been not updated in bsnl office. Kindle lodge my complaint. As my amount have been deducted but bill not been paid by freecharge.com.I had paid on 21st april but yet this has not been been paid by free charge. Kindly solve my problem as i cannot pay bill again...
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A
Arth Vaghasiya
from Chennai, Tamil Nadu
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Automatic deducted 2640 in freecharge account

Address:Mumbai City, Maharashtra, 395004
Website:Freecharge.in

At the date of 21 th april, i have to pay torrent bill for 1320 and that time suddenly 1320 *2= 2640 ₹ ... So total 2640 ₹ is automatic deduct from my frecharge account and in free recharge account show that payment is succesfull and torrent power have not get any payment ... I do many mail on [protected]@freecharge.in. But no response get for himmm ... I have tooo irritete for that...
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C
ConfessBuddy pankaj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:122001
Website:www.mobikwik.com

Mobikwik is cheating to the people. I redeemed coupn and that coupn was successfully added to the payment option but not redeemed the cash back. They providing false information for customer and chaeting to the people by that false information. They cheated to me using that false information. They are saying we will give cash back to the customer and provided some coupn but after payment they didn't giving any cash back and not giving reply...
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S
sagargupta290
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Received the Cashback on Recharge

Address:Bhind, Madhya Pradesh, 477445
Website:FreeCharge

Yesterday I did Recharge on the FreeCharge App by using the Referrral Code of My Friend.I did the Recharge and Applied his Promo code.The Promo Code was applied successfully and after the Payment, the Recharge was done but They haven't processed the Cashback for the Order as mentioned.I was a New user at FreeCharge and They disappointed me by this Cheat....
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H
Harmesh Kumar Rekhanshu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding cash back through predict n win

Hi team,

I predicted 185 score for rcb in 1st innings against rps and they scored the same. Now match is over and in status it is saying that i earned 0.

Can you please look into this matter as soon as possible.

This is not good. Looks like you people think us fool.

Thanks®ards,
Harmesh kumar
Phone no - [protected]...
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V
vikashcool
from Kanpur, Uttar Pradesh
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Recharge not done

Address:Kanpur, Uttar Pradesh, 208001

Dear sir/ madam
I have completed my transaction of mobile recharge through freecharge on 21st April 2016. My balance is deducted from mt account but recharge is not received till today and i didn't got my money back.

Even though have tried to contact there customer care no but no response

Have mailed them multiple times but response for that also.

Regards...
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R
rahul1997
from Mumbai, Maharashtra
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Transaction failed on electricity bill payment

Address:400067
Website:freecharge

I have done net banking through freecharge but transaction failed but money was deduted from my bank acount i have sent mail to the bank but not giving any freecharge is telling that they do not get the money bank of india not giving any problem i have done the transaction on 13 /04/2016 0f 1540 elctricity bill payment . freecharge is telling that if transcation failed money will auto refund in 5 to 7 day but money is not refund. please help...
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P
Pawan9b
from Mumbai, Maharashtra
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Cashback 10%

Address:Kolkata, West Bengal, 700023
Website:Freecharge

I wanted to pay my due postpaid bill of my vodafone mobile number and while searching for a offer of cashback on bill payment i saw a offer of 10% cashback on using promocode of visa50 at my free charge app so i used a promocode visa50 to get a cashback of 10% on bill payment of postpaid i paid rs 585 through my visa card but i didn't get the cashback but the offer of getting cashback 10% on using code visa50 was displaying at bottom of screen...
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S
Sneha Bhimewar
from Ahmedabad, Gujarat
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Recharge not done properly

Address:Mumbai City, Maharashtra
Website:freecharge.in

I had recharged my vodafone sim for rs 65 but instead of giving me talktime, i don't know which service they have activated. My transaction id: fcvw[protected]. Please wither refund my money or correctly do the recharge....
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S
Sundeep Sun
from Bengaluru, Karnataka
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Recharge refund

Address:560011
Website:www.freecharge.in

Dear sir/ madam
I have completed my transaction of mobile recharge through freecharge on 21st April 2016. My balance is deducted from mt account but recharge is not received till today and i didn't got my money back.

Even though have tried to contact there customer care no but no response

Have mailed them multiple times but response for that also.

Regards
Sundeep L
[protected]...
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Address:Mumbai City, Maharashtra, 400093
Website:www.freecharge.com

I have paid 630 Rs bill to igl from freecharge website but the money is not paid to the gas provider . I may also charge the late fees. Please either refund my money back or pay it to IGL.
EMAIL- [protected]@gmail.com
Order Id-FCGW[protected]...
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