Claimed

Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

1.7
Last updated Apr 22, 2024
Complaints 2441
Resolved
828
Unresolved
1613
Quick Links
Statistics
Share
Contacts

File a complaint to Freecharge Payment Technologies / FreeCharge.in

Having problems with Freecharge Payment Technologies / FreeCharge.in?

File a complaint and get it resolved by Freecharge Payment Technologies / FreeCharge.in customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 64

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ashishrana217
from Chandigarh, Chandigarh
Report
Copy

Regarding failed recharge

Address:Mumbai City, Maharashtra, 400051

Daer i recharge my mobile no [protected] on 10th of may 2016. Freecharge app is showing that recharge is sucess but there is not a single money recharge on my mobile no - my reference id is fcvm[protected]
The recharge is of 100 rupess please help
And the given mobile no is also correct
The details of the transaction is mentioned below:
Order id: - fcvm[protected]
Transaction amount: rs. 100br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:600023
Website:www.Freecharge.com

As per my account [protected]@gmail. Com. I have performed transaction for[protected]bsnl) for the bill payment of 1715. Transaction was successful but the payment was not successful to the provider. As my bill payment late date is tomorrow (10 may).

Account number (bsnl) - [protected]
Telephone number[protected]
Transaction amount - 1715

More details kindly refer attachment.

Regards,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dhanashri.dbfree
from Nagar, Rajasthan
Report
Copy

Datacard bill payment

Address:411036
Website:freecharge

There was an offer of 20%cashback for bill payments so that i had done bill payment of photon datacard for 812rs. Bill payment was unsuccessful and money got refunded into freecharge wallet.

Every time whenever there is cashback, recharge will not be successful and money will be given into wallet so that i am not able to avail cashback offer because this offer is not valid on freecharge wallet

Now, last i tried...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
R
rkjcse
from Jaipur, Rajasthan
Report
Copy

Money blocking on the name of recharge

Address:New Delhi, Delhi, 110002
Website:www.freecharge.in

I paid my Vodafone bill through Freecharge today and paid 4200 as payment. Freecharge blocked my money in their wallet (Order id : FCMW[protected] ).
This they have done multiple time. They are not returning money and keeping the same into their wallet only.
If they will not allow how can we get our money back?
Today is my last date of bill payment as per Vodafone and I don't have any money remain with me, please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jitu7743
from Gurgaon, Haryana
Report
Copy

Payment not received

Address:110053
Website:www.freecharge.com

Hello sir,
Very bad service provided by the freecharge. I have made my bses yamuna bill payment of rs 440 via freecharge on 5 may 2016 and my order id is fcea[protected] and consumer number of bses is[protected] but till now bses didn't recieved my bill payment. I checked bses website my bill payment is not yet done. What freecharge promises? You just need to improve your service otherwise it will be very difficult for you to survive....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akashsoni1985
from Delhi, Delhi
Report
Copy

Recharge/cashback

Address:New Delhi, Delhi, 110092
Website:FreeCharge

I received a promotional text in my mobile mentioning an offer stating: " use code lucky20 linked to my email id & get 20% cash back on a minimum transaction of rs. 50. Valid thrice till 13th may. Not valid for airtel ". I was influenced by this promotional offer and therefore recharged my two dths with rs. 500/- and rs. 600/- respectively. And i was surprised to see that i've given only rs. 25/- cash back for each transaction i've done....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pankaj Bendale
from Nashik, Maharashtra
Report
Copy

I am complaining about recharge mobile no

Address:Pune, Maharashtra, 411033
Website:www.freecharge.in/#

I recharge my airtel mobile from freecharge app my bank ac balance debited but no amount is creited in my mobile no i mail them 4 time but they said we resolve your problem. But no money is added in my account. I call airtel they said no any recharge done yesterday on your mobile. So what to do now i am very tence about it and very harrashed because of them. I want my money back.

Please look into this matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
Address:Ludhiana, Punjab, 141001
Website:Www.freecharge.com

I have made payment for my mobile bill.
The payment is deducted from the credit card but bill is not paid by the freecharge to the operator.
I have mailed freecharge about that but no respone from their side.
There toll free no dont work.
[protected]@freecharge.com is very careless that they bother about you.

I suggest everyone to delete this app and use some other app.

I m also attaching...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

My name is afzal khan and i am registered member through this id post. [protected]@gmail.com at freecharge. On 07/05/16 i tried paying my bses rajdhani bill for ca no[protected] for an amount of rs 760 through the freecharge app twice and both the times the app displayed "payment not made try it with another card and etc." at first i thought maybe the payment process is not completed and the payment is not forwarded, but within few minutes i received...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
K
Khushi18s
from Tumkur, Karnataka
Report
Copy

Didn't give the refund and not receiving the calls in customer care

Address:560066
Website:Freecharge.in

I have made transaction through red bus using free charge wallet ..transaction is successful but ticket didn't confirm .its stuck at the payment gate .it's been more than 7 bank working days neither money is credied in bank or wallet of free charge. When I call red bus, they say they refunded their job is done ..it's with free charge ...when I call free charge customer care doesn't lift the call /Lind busy /some noisy sound which human can't...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
Address:Mumbai City, Maharashtra, 40051

I have made a recharge of rs.250 on a airtel mobile no and balance has been deducted from my account but recharge is not done. and i am complaining about since yesterday but i have not got any responses from the site which is showing how much they care for their customers. earlier also i made a recharge of rs.28 which was sown their as tariff but that was not activated.and they give no information neither update their websites if there is...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
P
PK_171993
from Noida, Uttar Pradesh
Report
Copy

Doesn't give my voucher offer rupees of recent transaction

Address:474010
Website:Freecharge.in

I have applied promo code firstbill on recharge of electricity bill of rs.442.
And this promo code is successfully applied..
My rechrge is get successfull but i didn't get the offer of the promo code.. Kindly plz check the issue.. And give my cashback offer...


Prashant kulshrestha
Cont. No.:-[protected]
Email:- [protected]@outlook.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
Address:Mumbai City, Maharashtra, 380005
Website:www.freecharge.in

I booked tickets with bookmyshow using freecharge from freecharge wallet and on freecharge it's showing successful with amount deducted in an smount of Rs. 611.6. However I received msg from bookmyshow that your payment for tickets failed. Kindly find screenshot for your reference.

I sent emails to freecharge yesterday night when I booked the tickets Via freecharge wallet and even in afternoon now but they are not responding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishalrp
from Ahmedabad, Gujarat
Report
Copy

Amount deducted but movie tickets not booked

Address:Mehsana, Gujarat, 384001
Website:bookmyshow.com

Dear sir
I booked a movie tickets from bookmyshow but amount was deducted from my wallet and tickets was not booked.

My payment details:-
Freecharge transaction id :
V75njhkmxldfp1_web[protected]_11pin1


Book my show mailed me this:-
Dear customer,
We are sorry that your payment for captain america: civil war (3d hindi) at pvr: motera (Audi 04) was not successful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddharth Varshneya
from Gurgaon, Haryana
Report
Copy

Purchase movie ticket from bookmyshow money deducted but transaction failed.

Address:Jaipur, Rajasthan, 302017

Purchase movie ticket from bookmyshow money deducted but transaction failed.


Payment details
Fc transaction id:
V75njhkmxldfp1_web[protected]_1

Book my show order id:
Web[protected]

Payment summary
Amount
Total amount paid
Rs.976.05
Paid using card ending in 4325
Rs.976.05


Please refund my money.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijaysingh12
from Delhi, Delhi
Report
Copy

Amount deducted but movie tickets not booked

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Book my show

Dear sir
I booked a movie tckts frm book my show but amount was deducted frm my wallet and tvkts was not booked.
My payment details:-
Fc transaction id
V75njhkmxldfp1_mobios[protected]_1
Book my show order id
Mobios[protected].

Book my show mailed me this:-
"we are sorry that your payment for 1920 london at dt cinemas: noida (Screen 2) was not successful. Your tickets have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smartkuldeep
from Mumbai, Maharashtra
Report
Copy

Money deduced but bill not paid and money not given back

Address:335063
Website:freecharge.in

Im paid 3 bill from freecharge.In 24 april but company not given my money back but i want my money in wallet bt company not given my money last 10 days i requst pllz give my money in wallet i dont want else
Jdvvnl[protected]
Jdvvnl
Equals rs.307
Order id : fcew[protected] date : 24-apr-2016

Jdvvnl[protected]
Jdvvnl
Rs.135
Order id : fcew[protected] date : 24-apr-2016br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sushruth Kamarushi
from Hyderabad, Telangana
Report
Copy

Failed to refund money

Address:Hyderabad, Andhra Pradesh, 500047
Website:www.freecharge.in

I tried booking movie tickets using the wallet option, and chose to use my freecharge balance. The first time i tried to book it, i got no confirmation from neither bookmyshow nor freecharge. But to the contrary, the amount was deducted from my balance.

My transaction id is:
V75njhkmxldfp1_web[protected]_11pin1,
Fri may 06 2016, 9:28:19 pm

Please look into the matter and resolve it.
Thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deep.soni22
from Vadodara, Gujarat
Report
Copy

Transaction failed for ticket booking for bookmyshow

Address:Vadodara, Gujarat, 390006
Website:www.freecharge.in

Hi,

I was trying to Book Tickets from Bookmyshow, but i didn't get any confirmation from BMS. I have got Freecharge mail says that amount has been deducted from bank account by FC. 1st transaction i have made from Mobile Application, 2nd transaction from Web.
After this I called BMS, they told me that if BMS has your money BMS will refund. I am confused with this sentence.
So after all who will give refund for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sindhu Sweety
from Mumbai, Maharashtra
Report
Copy

Poor customer service and cash back is not credited

Address:Pune, Maharashtra, 400093
Website:Freecharge.in

[#3622801]transaction alert for payment made at jabong on 28.04.2016

Placed an order on jabong via freecharge. The product is delivered but i did not receive the cashback yet. Raised a complaint on 29th april. They told they will contact me again and til now no reply from them. I again dropped a mail today but no response. The contact numbers they gave is either always busy or do not pick up the calls.
I need to get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy