Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

I purchased Apple earphones on Snapdeal. Unsatisfied with the product, I exchanged the product and asked for full refund. Snapdeal had transferred amount (transaction id: [protected]) on April 3rd. I checked in my freecharge account and there was an amount of 1589 exactly the worth of product I purchased. I was asked to enter bank details in order to move money from freecharge to my bank account. After entering proper details, the company...

I have done a transaction for the bsnl postpaid mobile bill payment of rs 160, on www.freecharge.in, amount has been deducted from my account but bill has not been paid yet.
I have mailed so many times but they dont reply they have said just once that it has been refunded but it has not been refunded yet.
Order id is fcmi[protected]
Date of transaction is 11/04/2016...

This is regarding eb bill payment for rs: 348 from the freecharge on 10 feb 2016. I am able to see the transaction from free charge has success and i got the invoice also. But when i received the next bill with arrears of previous month bill and i come to know that there is some cheating happened for the eb bill payment. When i am sent a mail to them and they were saying the transaction is not success from the freecharge. But how do i can...

Dear sir/madam,

Freecharge.In failed to pay to bsnl lanad line on 25-march under order id: fclw[protected] but they have confirmed that my bill payment is successful using freecharge against this bill payment id:frc[protected].
I have contacted them since then and they were just fooling me by saying they will repay the amount when this will be checked by their internal team. Today is 20-april; and they stopped communicating...

I have paid the reliance energy payment (Account no[protected] feb-16 online through free charge app on 25 march -16 transaction id ft[protected].
Wen i received mar-16 electricity bill i came to that the payment was not done from free charge end. I got the fine also for not paying the bill.

Neither i have received a notification for freecharge nor my amount was refunded back to my bank account.

When i...

Dear sir/ madam
I have completed my transaction of mobile recharge through freecharge on 16th april 2016. My balance is deducted from sbi account but recharge is not received till today and i didn't got my money back.

Transaction amount: rs. 20/-
Order id : fcmw[protected]
Bank transaction no. Ccadd2idn462ig0bvdiys0

Transaction amount: rs. 50/-
Order id : fcvw[protected]...

I did a recharge of 50 rupees from the balance in my freecharge account on 18 april. Even after 24 hours the balance in my mobile number has not got added. Freecharge had debuted 50 rupees from my freecharge account. There was an offer of 50 rupees cashback on this transaction. That is also not reflecting in my freecharge account. I sent an email to frecharge customer care yesterday. No answer received on that email except a ticket number...

My earlier complaint of 15th apr 2016 stands unresoved. Hence i am posting again the complaint

"dkvrao on apr 15, 2016

I am dkvrao and on 10th march 2016, my freecharge wallet balance was stood at rs. 1399/- and rs. 30 was added bringing the balance to rs. 1429/- on 4th april 2016, i tried to withdraw the balance as per extent provisions but it failed for reasons known the concerned and my wallet balance was...

Sir/madam
i have paid my electricity bill of Rs 1540 on 12th april 2016, but even after 6 days my electricity bill is not updated yet i have mailed you atleast 4-5 times but there is no proper response from you except computer generated mail, so either resolve my problem or refund my money
account id - vatsal.[protected]@yahoo.com
transaction id - FCEA[protected]...

Hello sr...
My name is shivraj and my mail id is [protected]@gmail.com
Maine[protected] ko freecharge se wallet me money load kr raha tha 200rs bank se debit ho gye lekin wallet me add nhi hue or maine kyi mail kiye lekin koi solution nhi mila jis se main satisfied nhi hu ...or aisi service kis kam ki jis se koi satisfied he na ho...agr mujhe koi solution nhi mila to m is app ko kbhi bhi use nhi kruga...thats my final decision......

I performed my transaction FCVW[protected] on 16 april 2016 for rs. 205 and still it isnt completed(showing PENDING).i mailed on [protected]@freecharge.in 8-9 times and every time i just get a mail issuing me a ticket no. for my problem but still its not been resolved.i requset you to fix the problem asap because its almost more than 20 hours past i performed my transaction....

I performed my transaction on 14 april 2016 for rs. 75 and still it isnt completed(Showing pending).I mailed on [protected]@freecharge.In 4-5 times and every time i just get a mail issuing me a ticket no. For my problem but still its not been resolved.I requset you to fix the problem asap because its almost more than 72 hours past i performed my transaction.

Order id:id:fcva[protected]...

Sir, I made a payment using freecharge of Rs.1030 on 29th March but the transaction got failed and the money got cut from my freecharge account. Ii m writing to freecharge from last 15 days for refunding the amount but they are not giving any proper response. Instead they say that their agent will contact me but no one contacted me. And they said that, your refund is initiated but it was not. They are just fooling me.
Transaction ID-br...

My msedc bill is not paid but debit my amount in my account
My id [protected]@gmail.com
Thank you!!! For using www.freecharge.in

Payment receiptfreecharge.In - recharge made free
Order id: fcew[protected]
Payment date:[protected]
Account number:[protected]
S.No particular amount
1. Bill amount rs. 1290.0
2. Coupon charges rs. 0.0
Total amount rs. 1290.0...

Order id:fcea[protected]
Customer no:2165806

Order id : fcea[protected]
Customer no:2227722

I paid this two bills on 13 april 2016 also the amount of 680 and 740 rs deducted from my bank account, i receive the mail of confirmation from freecharge about successful transaction, but untill now my bill is showing not paid on torrent power site.
Now say what can i do to take refund of...

On 15/04/2016 i had made a recharge of rs.825 on videocon d2h at around 11:30 am money was deducted from my account but recharge is not done.I had also mailed this issue at [protected]@freecharge.com so they replied to solve it within couple of hours but now more than 24 hours are passed no recharge is done or they didn't refunded my amount also.So please help me for this what to do next. My freecharge transaction id is FCDA[protected]....

I have recharged Tata sky dth ac through freecharge app for Rs.500/-.Amount get deducted from bank ac but still not get my dth ac recharged.I have recharged it on 14/04/2016 and today is my due date 15/04/2016.
every time they are giving token number's but no response from any executives

order id:-FCDA[protected]
Token no-3517257...

Dear team,
The failure of transaction happened in my attempt to add money to my wallet.A total amount of rs. 560 is neiher being reflected in my bank account nor my freecharge wallet.
Moreover, there is no responsible mail form the freecharge team, just giving away ticket numers each time they receive a mail.
Hope someone could look into the matter at the earliest on my id: padma.[protected]@gmail.com...

I had made my msedc payment of rs. 1910 on the 13th, and taken aback that my payment status is still not reflecting as done on the msedc website viz. Mahadiscom.In
No response to my emails sent to [protected]@freecharge.com either. I find i am wasting my time on sending e-mails(3 so far)and attempting complaint forms. I am thoroughly disappointed & exasperated with the lack of communication & sustained silence from freecharge customer carebr...

Dear sir/mam,

I had made a recharge of rs. 155 to my bsnl number on 11/04/2016. My freecharge account showing successful message but it has not been recharged yet. I mailed to freecharge team to look into this. But 4 days gone, nothing happens from their end.
Please sort this problem out as soon as possible.

Order details fcva[protected]
Transaction no.[protected]

Thank you....