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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
552
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 65

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T
tanwar.75
from Jainpur, Uttar Pradesh
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Transaction pending state

Address:474020
Website:www.freecharge.in

Dear sir,

I have applied for bill payment of my land line no on 30.04.2016 for rs.671 through freecharge.Amount has been deducted from my account but in status, it is showing "transaction in pending state ".Please look into the matter and take necessary action.

Order id : fclw[protected]
Landline no[protected]

Regards,
Ramesh kumar tanwar...
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S
Shakeel Apspdcl
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Wallet balance

Address:Krishna, Andhra Pradesh, 521301

i have added 250rs in my freecharge wallet..the amount has been deducted from the bank account but the wallet balance is yet the same and moreover freecharge doesnt show any failed transaction I hve sent mail to customer support but there is no response. Kindly refund the amount in my bank account or please update the wallet balance of my freecharge account..as soon as possible......
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D
Devarsh Bhanu
from Delhi, Delhi
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Hack the account and do recharges

Address:New Delhi, Delhi, 110028
Website:freecharge

I have my account of freecharge the mb no. [protected] is a hacker and withdraw money and recharge his no., today me too was victim of it and lost my rs.150 which was in my freecharge account .Due to the message of freecharge i got notice this hacker withdraw my money, according to truecaller it is aircel, bihar mb. No., even i requested to aircel bihar customer care to block and take action again this no.
Hope for justice...
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H
hardik9236
from Mumbai, Maharashtra
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Refund not received rs 299

Address:Mumbai City, Maharashtra, 400004
Website:www.freerechage.in

I recharge amount rs. 299 on 25/04/2016. Was failed but amount dedect my bank account.My contact no [protected]. i have send e mail so many time but not contact me. kindly refund my amount soon as possiable. company not answer me. always send email. tel me contact within 24 hrs. but not call me. company transaction order id fcvw [protected]. re ticket # 3648177...
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K
kishore2008g
from Bengaluru, Karnataka
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Recharge the idea number

Address:560048

I recharged my mobile number with 70 rupees but the data was not credited to my number and money was deducted from my bank account.
I mailed the matter to [protected]@freecharge.com but to my surprise they didn't even bother.
Order id:
Transaction id :fcvw[protected], wed may 04 2016, 10:28:13 shameful on the part of company. These people r really looting customers.
Please refund my money back asap.
Else all...
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Address:Mumbai City, Maharashtra, 142001
Website:freecharge.in

Sir i have added 250rs in my freecharge wallet..the amount has been deducted from the bank account but the wallet balance is yet the same and moreover freecharge doesnt show any failed transaction I hve sent mail to customer support but there is no response. Kindly refund the amount in my bank account or please update the wallet balance of my freecharge account..as soon as possible......
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M
manojveeran
from Perumbavoor, Kerala
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Have transferred money to the account but cannot use it

Address:682306
Website:www.freecharge.in

I have transferred Rs.10000 on 03.05.2016 morning 10:00AM and after that i had done two recharges of Rs.500 each. After that two recharges the website giving a freezing screen. i could not recharge anymore. tried several times but did not work. later on 04.05.2016 i tried recahrging in the morning and could do two more recharges. after that the same scenario follows. i tried sending them mails but they told me it's not their fault. I requested...
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S
singhamod
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Add amt 250 not adding my account

Address:Mumbai City, Maharashtra, 400614
Website:ADD MONEY

My m/no [protected] but 250 rupees amount not adding in my account please soliside order, transaction idpos last digit [protected]...
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R
ruchi.sneha
from Rohtak, Haryana
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Recharge not done but money deducted from my bank account

Address:Mumbai City, Maharashtra, 140301
Website:freecharge.in/accelyst solution

I recharged my mobile number with 147 rupees but the data was not credited to my number and money was deducted from my bank account.
I mailed the matter to [protected]@freecharge.com but to my surprise they didn't even bother.after sometime I got a reply that hope u r satisfied with the resolution o[censored]r complaint.
Order id:FCVA[protected]
Rs.147 dated:3rd may2016, 10:58pm. Shameful on the part of company. These people r...
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S
Salman....
from Mumbai, Maharashtra
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Neither refunded nor recharged

Address:Raigad, Maharashtra, 410206
Website:www.freecharge.in

I had recharged my mobile no. Of rs.155 using freecharge app on dt.30/04/2016 12:40pm and the amount for the same has been deducted from my bank account. But i had not received recharge yet. I had also communicated with freecharge customer care via email for the same on the same day. They replied me to wait 1-2 days and within 24 hrs they will update my status. I again mailed them on 03/04/2016 for the same but now they are relying me. Now...
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S
Shafiq143
from Delhi, Delhi
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Amount debited but recharge failed.

Address:635751
Website:freecharge.in

I recharged my mobile [protected] on 03rd may 2016 for rs 50 with order id fcvw[protected] that was failed from the operator side.Amount has debited in my kvb account. Recharge succesfull message also shown in kvb menu on to. But the recharge not done so far. So i contacted freecharge for my money to revert back but they are not responding to my mails. My [protected]@gmail.com...
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S
Sonia_007
from Goregaon, Maharashtra
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Cyber fraud

Address:Mumbai City, Maharashtra
Website:www.consumercomplaints.in

1. Ondate I made a consumer complaint on https://www.consumercomplaints.in regarding refund of Rs 1950/- for which I had not taken treatment from mydentist, clinic, shop no 1, sector 3, at sanpada, navi Mumbai 400703, vide enclosed complaint dt 29.04-2016.

2. After filling this complaint today, within 20-25 minutes I got call from Mob no 91-[protected] ( ( mob Reg., Bihar India ) that he is from mydentist office at Bandra, Mumbai and...
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V
vishnu sajison
from Coimbatore, Tamil Nadu
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I am not satisfied with freecharge

Address:Idukki, Kerala

My name is vishnu sajison.
I have an account in freecharge and I am a regular customer of freecharge.
I made many recharges. I think I made total amount Rs 1300/- for recharging many times..
I refer this freecharge app for many of my friends..( hariprasad, rajat, siva)
I use my own promocode for their account but it may not work..and I dont get any cashback also...
Freecharge is very cheating app..i am...
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R
rg4501
from Bhiwani, Haryana
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Not refund my balance amunt is 1000

Address:Faridabad, Haryana, 121003
Website:www.freecharge.com

I recharge my mobile from my fc account my id is [protected]@gmail.com
Amount is 1000 for number recharge but recharge is not possible some reason
So the recharge failed but deduct my oxigen wallet amount is 1000 but not show the amount fc account and not show oxigen wallet.
Kindly handle it what to do for amount refund in my fc account.
Please refund my balance asap

My order id is - fcvw[protected]br...
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S
SiaK
from Dhaulpur, Rajasthan
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Balance deducted despite transaction not being done

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:www.freecharge.in

I had balance of rs.1069 in my freecharge account as i had returned some items in the past purchased from snapdeal.
So, since i had balance in my freecharge account so i thought of recharging my no. [protected] on 3rd april, 2016 but somehow the transaction couldn't be completed cause of some network issue. As soon as i checked again my balance was deducted but recharge was not made.

So, i saw my balance and then the...
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R
radheydeena
from Mumbai, Maharashtra
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Account deactivation

Address:273304

Big fraud scam by freecharge
Friends,
We have found a big fraud by freecharge team. Now in these days they are offering some cashback on adding money. This is my humble request to all of you that please stop using freecharge and their wallet. They are totally fraud.
I have created at least 10 id’s for all my family members. And there are about 4000 rs. In their wallet but freecharge team has disabled all these user...
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M
Mihir Popat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount transfer to Free charge Wallet is not reflecting

Address:400091
Website:freecharge.in

I initiated the transfer of Rs 1827 /- from axis bank account to the freecharge account.
After I did the confirmation payment in Axis bank amount got withdraw from my account and the web page didn't return to freecharge account and page failed.

I contact the axis bank and they confirm me that the payment is successful and Axis bank mentioned that Payment Reference # CCADD1NOT158.

Even I reach out to CCAVENUE...
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S
smartkuldeep
from Mumbai, Maharashtra
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My 3 electricity bill not done last 6 days payment deducated

Address:Hanumangarh, Rajasthan, 335063

Sir mene 24 april ko freecharge se 3 electricity bill kiye the us time bill succucs dikha rha tha pr wo tino bill emitra pr check kiye to bhre nhi the uske baad freecharge ne bill paymant back nhi ki tino billon ki jankari yaha di h
plzz sir meri paymant vapis dilwaye


JDVVNL [protected]
Rs.307
Order ID : FCEW[protected] Date : 24-Apr-2016

JDVVNL [protected]
Rs.135br...
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M
Mahesh s Hugar
from Delhi, Delhi
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Amount deduction towards internet data activation

Website:www.freecharge.in

I had reachrged 1 gb internet pack towords this [protected] on 29th april 2016 at 14:32 o clock. But the problem is tha amount had been deducted from my bank account but the data pack didnt activated. Details of the transaction is mentioned below.

Order id : fcvw[protected]
Phone number[protected]
Bsnl, karnataka

Rs. 155
Recharged on desktop website

Order id : fcvw[protected]br...
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Address:Hisar, Haryana, 125001
Website:freecharge.in

I have recharged with rs.98/- ([protected]) through freecharge and apply promocode given by wechat "wechttmb6vr81" of 25% cashback with transaction id fcva[protected]. But after 30 minutes the recharge done and the cashback is still pending .And my a/c balance is debited also from my bank a/c.

My phone no. Is --[protected]

My email id is :- [protected]@gmail.com...
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