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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
552
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 69

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R
rmgunaga
from Bengaluru, Karnataka
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Cashback related against my order id fclw160406355067576

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

Dear sir,
This is regarding cashback issue with freecharge.In .I have requested to cancel my order id fclw[protected] on transaction day itself.But till now you have not provided resolution.In this transaction i have applied coupon "fcbill" of 20% cashback (Max cashback of rs.100) on recharge/bill payment/landline payment.But till now cashback is not credited to my account.So i request you to credit the same manually at earliest....
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C
Chinna Chinny
from Hyderabad, Telangana
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Recharge issues

Address:500073
Website:www.freecharge.in

Dear Sir,

I made a recharge on 09/04/2016, but the recharge not done yet, and i could not get any refund money also, i write a mail to your care center, i did not get any reply also. will you please check the transaction as soon as possible and solve my issue please.
Order id : FCDA[protected]....
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Z
zohaib alvi
from Indore, Madhya Pradesh
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Money is deducted from account but recharge is not done

Address:Bhopal, Madhya Pradesh, 462042
Website:www.freecharge.in

On 09/04/2016 i had made a recharge of rs.570 on tatasky money was deducted from my account but recharge is not done.I had also mailed at [protected]@freecharge.com so they replied to solve it within couple of hours but now more than 24 hours are passed no recharge is done.So please help me for this what to do next. My freecharge transaction id is fcdi[protected]...
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S
Sarup Sharma
from Ludhiana, Punjab
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Unsuccessful fund addition

Address:Chandigarh, Chandigarh, 160002
Website:FreeCharge.in / Accelyst Solutions Customer Care

I tried to add fund to my FreeCharge wallet account twice (Rs1000 & Rs1000). But, both the time the transaction got failed and the amount of INR 2000/- got deducted from my Bank Account respectively. After several followup at the respective Customer Care Email Id :- "care.freecharge.in", their is no fruitful Initiative/solution. Looking forward for the solution.
My email id which is linked to Freecharge account is mentioned below.br...
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P
Pathikt
from Siddhapur, Gujarat
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Wrong recharge

Address:Vadodara, Gujarat, 390022
Website:Frecharge

Dear sir
This is pathik thakkar from Baroda I trying to make recharge but
I HV made wrong recharge on telenor [protected] by mistake of 60 INR via frecharge app
my frecharge transaction number

FCVA[protected], Sun Apr 10 2016, 3:34:30 PM

Pls refund me back...
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K
Kushal Khose
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done but amount deducted

Address:Pune, Maharashtra, 411009
Website:freecharge

My recharge is still pending since from last 3 days
amount has been deducted
recharge done from freecharge
amount 120 has been debited and recharge not done . its showing pending...
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R
Rohit41
from Shimla, Himachal Pradesh
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Amount deducted from my account but bill not yet paid

Address:Moga, Punjab, 142037

I m user of freecharge app.I paid the landline bill of amount 508rs on 06/04/2016 at 3.10 pm.The amount is deducted from my credit card.But the landline bill till not paid.I requested many times to freecharge users.They told wait for 72 hours.But now 72 hours also completed.I requested now also to please pay my bill but till now landline bill is not paid.So please help me to solve my problem.So please tell him either pay my bill or refund...
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P
pk059119
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not recharged but amount deducted from my a/c

Address:Mumbai City, Maharashtra

My mob no. Is [protected] i recharge my mob by freechrge but my mob no. Is [protected] recharge didn't done transitn no. Are txn. No. Fcva[protected] amt of 890 dated 9april 2016 and txn. No. Fcva[protected] dated april 7 2016 amt 290 both are bsnl netwrk...
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K
Karthick Karthi
from Bengaluru, Karnataka
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Complaint

Address:Chennai, Tamil Nadu
Website:Freerecharge app

I have recharged in freerechage app for my aircel no [protected] with Rs 69 amount debited from my account but there is no credit to my account and also not recharged to my mobile transaction ref no is IGOBTUFTR1...
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R
ravishan
from Noida, Uttar Pradesh
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Do not refund my balance

Address:201011
Website:www.freecharge.com

On 16 march 2016 i have done bill payment of my landline through free charge website and recharge is done but on 22 march 2016 bill payment is reversed by your side and bill is not submitted.I have gave many but they did not resolved my problem . I have attach both document first is bill payment done and second is reversal of payment .Please refund my balance....
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P
Priya SK
from Tenkasi, Tamil Nadu
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Recharge pending for 2 days

Website:www.freecharge.in

I had tried to recharge my bsnl number 2 days back. recharge was not done but money was withdrawn from my a/c the
ORDER NO: FCVA[protected].
I registered a complain in [protected]@freecharge.in . a Ticket # 3459704 was made on the complain. i got the ticket 2 days back. still now my recharge is pending. pls cancel the rechage and transfer the money in to my freecharge account ....
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A
angel janu
from Mumbai, Maharashtra
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Block freecharge account

Address:Agra, Uttar Pradesh, 282002

I lost my sim card . So I wants to block freecharge my freecharge account.. And also I don't wants to any sms from freecharge in my number . And I don't want to use freecharge account .. Plzz do the needfull and block my freecharge account immediately.. I want to close my freecharge account . I don't want to use the freecharge with my number.
Plzzz do the needfull....
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Address:732101
Website:www.freecharge.in

"Dear Customer, Your transaction on FreeCharge for order id FCVW[protected] is in process. You will receive an update via email or sms within 2 hrs." Message sent at 10:43 a.m on 8.4.2016 but no confirmation yet. Mobile not recharged yet but money deducted...
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H
hadu bandhu swain
from Kolkata, West Bengal
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Amuont not credit

Address:Ranchi, Jharkhand, 834009

Good morning sir am recharge net pack rs 239/ amount not credit I'd no FCVA[protected]...
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S
Suraj Kalangi
from Guntur, Andhra Pradesh
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Cashback not received yet

Address:Guntur, Andhra Pradesh, 522003
Website:freecharge.in

I have made the bsnl landline bill payment through freecharge on 5th April & I have applied the promo code "billpay". after applying the promo code it showed me please pay through debit card /credit card & not valid on airtel landline transaction. as it showed the promo code is successfully applied, I have made payment via my payzapp credit card. The transaction was successful but I hadn't received my Cashback. I got a mail that "your Cashback...
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G
Gill123456
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I not get recharge and refund of it

Address:Amritsar, Punjab, 143008
Website:freecharge.in

I do not get my money niether recharge recenty with billdesh---
IBSM[protected]/BILLDESK/FOBC[protected]/20097598...
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P
Priyamshah99
from Ahmedabad, Gujarat
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Not receiving cashback amount in McDonalds offer

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

I am not receiving the cash back amount in McDonalds offer o[censored]sing wallet and getting 100% cashback up to ₹185.00, I made the transaction of ₹168 for burger but not receiving the cashback amount. I think these people are cheating and not giving cashback. I just need my cashback amount credited in my account. I have also attached the photo of my payment slip and freecharge slip in this....
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R
Rishabh Arya
from Kolkata, West Bengal
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Recharge Issues

Address:Mumbai City, Maharashtra, 400093
Website:Freecharge.in

I recharged my number [protected] through freecharge of a 2GB 3g recharge.It showed success but recharge benefit was not processed in my Reliance Number. I complained but they didnt listen.
Still no signs of amount retrieval.

Order Id:FCVW[protected]...
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P
puspendra kumar singh
from Bengaluru, Karnataka
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Promo code not fulfilled

Address:560077
Website:www.freecharge.in

Freecharge has send me email stating use promocode 50app you will get 50 rupees cashback twice.
But the coupon is not applying and they are saying that you have already used this coupon .But i have not used this promocode .
They are not following their promise and giving me wrong transaction id that you have already used this offer.
Please help me and file a case against freecharge.
Registered email id singhpuspendra.[protected]@gmail.combr...
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N
Nikhil Khachane
from Mumbai, Maharashtra
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No refund of 1300 rs (890rs and 410rs) of payment of electricity bill

Address:Thane, Maharashtra, 421301
Website:www.freecharge.com

Hello
Email id -nikhil.[protected]@gmail.com
Registered mob no - [protected]
Bank account no.- [protected]

I did electricity bill payment of 890, 410, 410, 410, 410.

I this last 410rs is successfully recharged.
890ts and 410 rs is not refelected in bank account

Next 2 recharges of 410rs are reflected.
So kindly refund me 890rs and 410rs in my bank account.br...
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