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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
552
279

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Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 68

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B
balihar
from Chandigarh, Chandigarh
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Payment not done but my money deducted

I have done an airtel recharge 2 days back thru freecharge. The payment was deducted from my account and the transaction is showing in pending since then in freecharge portal.

I have been following up with them since 48 hours but as yet the recharge or refund of my money is not processed.
Order id : fcmm[protected]
Your transaction in pending state
Incident # : #3483295...
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J
jangirdk
from Bengaluru, Karnataka
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For refund, bill amount not updated in bsnl

Address:Sikar, Rajasthan, 332001
Website:www.freecharge.in

Dear team,
I had done a payment of my bsnl landline bill of rs. 2183 from freecharge company site on 07/04/2016 and they show the transaction is done successfully and the amount is also debited from my bank account, but the payment is not update in bsnl and bsnl customer care said to me to get the refund from the freecharge its not authrised for bsnl bill. I also send mail to freerechage.com and [protected]@freerechage.com but they said...
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K
kumar 1969
from Ahmedabad, Gujarat
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Recharge pending from last 6 hrs

Recharge of Rs50 was done via Order id : FCVW[protected] but echarge was not successful. pl.cancell this transaction and refund the amount in wallet....
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Address:380001
Website:www.freecharge.in

April 12, 2016
-freecharge pathetic service, completely bull
order id : fcvw[protected]

I'made payment for internet recharge, for which payment deducted from my account but transaction was showing in process in freecharge site.

-after spending 2hrs of status (In process) i mailed to freecharge team to look into this. But entire day gone, nothing happens from their end.
br...
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Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I am very upset and disappointed with what happened with me on 13/04/2016. Freecharge debited my bank account twice but money is not added. No customer care response till now. Rs. 6000 is a huge amt. So please solve this issue and revert to me. I had also sent my bank statement screenshot to [protected]@freecharge.in.
I am hereby attaching the screenshot of my bank statement. Pl look into the matter and solve the issue as Rs. 6000 is very...
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S
sunita1969
from Mumbai, Maharashtra
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Request for refund

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I had made a payment of 5730 rupees on 6th april 2016 towards mseb bill from freecharge.In they sent me a email stating the transaction has been failed after multiple tries and the amount will be refunded back to your account within 6-7 days. I sent them a reminder email to refund the money but they raised a token for it and within an hour they closed the token stating resolved after that i sent them a email asking them on what bases they...
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D
Dipanshu Tihal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not done but my money deducted

Address:110062
Website:FreeCharge.in

I had rs.859 in my freechrage account and did a payment of my mtnl internet bill of rs.740 it showed that the payment was done but to confirm the payment i went to mtnl 's site but it displayed that payment was not done.
Next day i e-mailed this to their customer care and they emailed me back saying the payment was done, so to confirm this i went down to the mtnl office and asked whether the payment was done or not and they told me...
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M
muthu2996
from Guntur, Andhra Pradesh
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Amount debited no recharge

Address:Thanjavur, Tamil Nadu, 612001
Website:app

FCVA[protected]

No recharge but mount debited in my iob account.please solve my problem....
+1 photos
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R
reypankaj2121
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R

Address:Jaipur, Rajasthan, 302013

I paid the landline bill of amount 3204rs on 12/04/2016 .The amount is deducted from my account.But the landline bill till not paid.They told wait for 24 hours.But now 27 hours also completed.I requested now also to please pay my bill but till now landline bill is not paid.So please help me to solve my problem.So please tell him either pay my bill or refund the amount in my account......
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K
kunal5252
from Satara, Maharashtra
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Bsnl landline payment not paid or refund is also not done.

Address:Kolhapur, Maharashtra, 416010

Dear sir,
I had done a payment of my bsnl landline bill of rs. 1502 from freecharge site and they show the transaction is done successfully and the amount is also debited from my bank account, but the payment is not done the bsnl customer care said to me to get the refund from the freecharge and in future don't make any payment through freecharge.com. I also send mail to freerechage.com and [protected]@freerechage.com but they don't give...
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Address:Panipat, Haryana, 132103
Website:FREECHARGE

All your transactions are here
Parvinder
[protected]@gmail.com
My transactions
(/#!/transactions)
My coupons
(/#!/mycoupons)
My billers (/#!/mybillers)
Account
(Https://account.Freecharge.In)
Post paid pending clear filters
12
Apr 2016
Transaction in pending state
[protected]
Vodafone postpaid, all
Rs. 500
Recharged on desktop...
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D
dr.upender
from Mumbai, Maharashtra
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Refund not done in bank account

Address:Jind, Haryana, 126102
Website:freecharge.com

I ordered a jacket on snapdeal which order no is [protected] and wrong product is deliverd so i apply for refund on 6th of march they transferred rs.1346 in my freecharge account and from there i aaply to transfer in my bank accont and i fullfill all their requirements they needed.After this i dont know what they did with rs.1346 my freecharge accont shows 0 bal.And also no transaction of rs.1346 is recived in my bank account.I wrote so many...
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R
rsn007
from Bengaluru, Karnataka
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Payment is not refunded after 48 hours

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I have done an airtel recharge 2 days back thru freecharge. The payment was deducted from my account and the transaction is showing in pending since then in freecharge portal.

I have been following up with them since 48 hours but as yet the recharge or refund of my money is not processed.
Order id : fcvw[protected]
Your transaction in pending state
Incident # : #3483295

The most pathetic...
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M
mayanktri23
from Bengaluru, Karnataka
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Payment not made or refund is also not done.

Address:40051
Website:www.freecharge.in

Refund
Dear Team,
I had done a payment of my BSNL landline bill of Rs. 887 from freecharge company site and they show the transaction is done successfully and the amount is also debited from my bank account, But the payment is not done the BSNL customer care said to me to get the refund from the freecharge and in future don't make any payment through freecharge.com. I also send mail to freerechage.com and [protected]@freerechage.com...
+1 photos
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E
Er Parminder Singh
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About bill payment

Address:Ludhiana, Punjab, 141116
Website:freecharge.com

Dear sir today I do two bill payment money deduct from my account by my bill payment is pending on idea site plz help me
Orderid: - FCMW[protected]
FCMW[protected]...
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A
aaa321aaa
from Dehra Dun, Uttarakhand
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Broadband recharge not done

Address:Mumbai City, Maharashtra, 246149
Website:www.freecharge.com

My contact no [protected].Email id [protected]@gmail.com.I paid the landline bill of amount 772rs on 09/04/2016 .The amount is deducted from my netbanking.But the landline bill till not paid.They told wait for 72 hours.But now 72 hours also completed.I requested now also to please pay my bill but till now landline bill is not paid.So please help me to solve my problem.So please tell him either pay my bill or refund the amount in my account......
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P
puspendra kumar singh
from Bengaluru, Karnataka
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Promo code did not followed

Address:560077
Website:www.freecharge.in

Freecharge has send me email stating use promocode 50app you will get 50 rupees cashback twice.
But the coupon is not applying and they are saying that you have already used this coupon .But i have not used this promocode .
They are not following their promise and giving me wrong transaction id that you have already used this offer.
Please help me and file a case against freecharge.
Registered email id singhpuspendra.[protected]@gmail.com...
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Address:Mumbai City, Maharashtra, 400093

Dear team,
I had done recharge of my dishtv from freecharge application. But still this recharge is not completed but money debit from my account.Transaction on freecharge for order id fcda[protected] on 9th april but after two days neither recharge nor money nor refund in my account.There is not any toll free number of freecharge team. I mail about this problem to freecharge team. But no any solution given my them so help me...
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K
kshar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money is deducted from my account but recharge is not done

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:www.freecharge.in

On 09/04/2016 i had made a recharge of rs.515 on videocon d2h at around 8:30 pm money was deducted from my account but recharge is not done.I had also mailed this issue at [protected]@freecharge.com so they replied to solve it within couple of hours but now more than 36 hours are passed no recharge is done or they didn't refunded my amount also.So please help me for this what to do next. My freecharge transaction id is fcda[protected]...
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R
rsbhullar
from Sirhind, Punjab
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Bill not yet paid

My contact no [protected].Email id [protected]@yahoo.In.I paid the landline bill of amount 707rs on 07/04/2016 .The amount is deducted from my netbanking.But the landline bill till not paid.They told wait for 72 hours.But now 72 hours also completed.I requested now also to please pay my bill but till now landline bill is not paid.So please help me to solve my problem.So please tell him either pay my bill or refund the amount in my account......
+1 photos
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