Godrej Interio Complaints & Reviews

For my new flat skyline town scape thiruvalla kerala i purchased all the furnitures and cabinets worth 15 lakhs from godrej two years back.
Due to the ill knowledge advice from mohan brothers all the items bought could not be fixed.
Mohan brothers in charge one raju took away the excess items promising refund.
Even after several requests he still evading payments for the items he had taken back.
His behavior...

I purchased godrej incliner sofa piece for which i was charged more than mrp marked on its package, though after a lot of follow up, they refunded the balance.
Within a few days, upholstery started peeling, cracking and wearing out.
After a lot of correspondence and passage of time, they supplied replacement upholstery, replaced it on a few pieces and asked to be called later for replacement of seat cover.
Now when called,...

I placed and order for godrej kreations with the godrej vip road showroom in north kolkata on 17.10.2017. Full payment was made on 26.10.2017
The product delivery was supposed to be after 4-6wks from full payment but it was finally delivered in the first week of jan 2018.
During installation on 10.01.18, it was noted that wrong parts were delivered. Hence installation was incomplete. The part installation that was done is also...

I have purchased a slimline blend almirah (Red) from godrej interio and the same was delivered to me on 06.09.17.

The almirah was assembled after 3 days however, some parts like door locks (Door) and trays etc were broken and the request was taken by the technician for replacement of the same. The almirah was poorly assembled using hammers & tools and many parts are hammered to form a uneven surfaces, even paint in certain...

I purchased a godrej mattress one year ago in bangalore. It carries warranty of 1 years. Within 4 months o[censored]se its shape got deformed.

Called the godrej customer care in bangalore (Mr. Prasad [protected] & mr. Rahul [protected]), they arranged a technician mr. Giri k ([protected]) and after the check they promised to get it replaced within 15 days.

But its been more than 3 months they didn't replace yet
When...

On 1.2.18 we bought an almirah from godrej showroom park street kolkata branch and the same get delivered on the next day. Installation not yet done till today and rituparna das is continuously harassing us with her bad behaviour and accusing us. We were waiting for the entire day on 5th and 6th of feb'18 but they just casually confirm over phone that the installation will not be possible before 7th evening. Even the gosrej store at park...

It is sorry to say that i had booked the modular kitchen with your branch at mahagun metro vaishali in november 2017 with assurance of installed the said kitchen on[protected], but company failed to install the kitchen timely and after personal effort kitchen reached on[protected] without doors of the cabinet. It is very bad that the reputed company to do such types of blunder after made the payment of more than 95% of the total amount. br...

Dear sir,

I have purchased zurina dressing table with stool from ng mercantile pvt ltd located at itag plaza, gs road, abc, near rajib bhawan, guwahati, assam on 23/12/2017 vide their invoice no ng/17-18/001829 dated 23/12/17 but till date your godrej representative have not fitted the dressing table after various calls to the dealer. They give me the date but never comes. It seems you do not take care of after sales service.br...

Madam' sir:
I booked godrej interio kitchen fittings and accessories on 31st. August from kirti nagar showroom after making advance payment of rs.1 lac. Against normal 6 weeks delivery the material was received on 15th. November. Full payment was made on 7th november. Due to gst revision issues (As i was explained by mr amit srivastava - showroom manager) it was finally installed on 21st november/ there were 4 parts missing. Amit 'managed'...

Have ordered 2 sliding wordrobe on 10th jan got the same delivered by godrej on 20th jan. During assembly on 22nd it was found that total 14 items were damaged. Coz of which it couldn’t be assembled. They promised by 1st feb they will deliver the new cubbourd and take back the same. Today morning when i called the service eng says it will be delivered where as got a call from delivery team that they don’t have the vehicle for delivering...

Order # 102296 placed on 10/11/17 with the kasturba road, bangalore showroom. No response from kavya, jithendera, asst manager. They don't pick up my calls, both from my landline and mobile.
Complaint by email to [protected]@godrej.com on 17/1/18 until date has not been resolved..
Be extra careful... Customer service is unheard off.. They dont care 2 hoots... Any amount of nasty emails to get a resonse.. All zilch...

I have ordered one display cabinet (2 door) on 25th nov 2017 with full amount as advance. The seller confirmed me they will arrange the same within 15 - 20 days. The item is a standard one (Not customized). But even after more than 65 days we did not get the item.

I have been following up for more than two months for the item via e-mail as well as through phone. No reply through e-mail. Even after multiple followup via phone...

I had purchased godrej interio recliners (1- 3 seater and 2 - single seater) in november 2016. Within 12 to 13 months the upholstery has got worn out. Quite surprised to see such poor quality product from godrej. On complaining about same i have been given a quotation of approx rs.32000 to replace the upholstery.

Darayas anklesaria
[protected]
[protected]@yahoo.com...

I purchased a almirah with mirror on 23rd nov 17 and the seller confirmed me they will arrange the same within 30 days. After 20 days i received almirah without mirror but even after 50 days i did not get mirror. After many follow up's i received mirror.. Next day technician came and informed that there is physically damaged on edge of the mirror. So we will replace new mirror... Even after multiple followup also i didnot received any update....

I booked godrej interio vide so no. Woa000062 from a store in gachibowli hyderabad on 16th june 2017.
I was told at the time of booking that i would receive the item within a month.

I clearly mentioned that this booking is being done for my new house which i want to put up for rent as soon as possible and they kept on giving me assurance that the max time that would take for the delivery is 1 month.
Bound by the...

I have purchased a bed made by godrej interio on april 2014 from sandipan which is situated in howrah near vidyasagar setu. From the moment of purchase it always shows it has some fitting problem but the real problem came in nevember 2017 when one of the two hydraulics damaged. After several request one service men came from sandipan but he was unable to fix the problem and assured me that he will come back after a week. But till date he...

I have a 3 door cupboard from godrej. I was very attracted with the idea of a furniture that can dis assembled and assembled again in no time, being unaware of godrej charging its customer such a huge amount for a 5-10 minute task.

Today i had engineer visit my place to dis assemble my cupboard. It took him literally 5-10 minutes to do that and he didnt even dis assemble the overroof cupboard of the same because otherwise he...

This is smitika priyadarshini rout, i purchased a wardrobe on 19 of nov 2017 and the salesman informed me that it may take 4 to 5 weeks to deliver the items. Even after that time period they not replay so again i visited the store and they informed me one item is not available and they will send on last week of december. The delivery process is of yours is so worst they don't even deliver it on single date. Now the issue is when after the...

To
The md, godraj company.

Sir,
We wanted to renovate our kitchen and thinking your godraj company to be a reputed company we booked a modular kitchen with your company through your agency jk furniture house at dwarka (J-33-34 main raja puri road) delhi on 05/10/2017 by giving him an advance of rs one lac through cheque. The final instalment of rs 135000/- (One lac thirty five thousand) was paid on 26/12/2017...

Bought two products on 12/11/2017 which delivered on 14/11/17, in the time of installation found lower drawer of design table cum wardrobe is missing and we informed it to sales executive by phone and she gave us an enterprise no, we called they told us to give that on 1st week of january but it still not come.. When we call madam she gave another no and so on.. Previous day before last day she gave a no name mr. Avijit after contact, he...