Claimed

HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
Quick Links
Statistics
Share
Contacts

File a complaint to HomeShop18

Having problems with HomeShop18?

File a complaint and get it resolved by HomeShop18 customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HomeShop18
Customer Service Contacts

HomeShop18 Phone Numbers

Toll free
1800 103 1818
822
249
Mobile
+91 12 0445 5918
616
226

HomeShop18 Head Office Address

7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 110

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lathus
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ITEM NOT YET SHIPPED EVEN AFTER DELIVERY DATE COMPLETION.

Address:Mumbai City, Maharashtra

ORDER NO.[protected] DATED[protected] CASSEROLL SET NO. 6 VALUE NO.-1199/- SUB ORDER NO: 88521447 ITEM DESCRIPTION - Smilzo Women's Shapewear ORDERED ON[protected] IS NOT YET BEEN SHIPPED EVEN AFTER THE COMPLETION OF DELIVERY DATE. OVER AND ABOVE THE CUSTOMER CARE TEAM IS NOT CONFIRMING THE EXACT DATE OF SHIPPING OR DELIVERY NOR ANY WRITTEN MAIL/SMS IS SENT REGARDING THE SAME.(SINCE 01.10.2014) REGARDS,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Bharti Seth
from Mumbai, Maharashtra
Report
Copy

no replacement of kurtas

Address:New Delhi, Delhi

We bought a pack of 3 moli kurtas for rs 1799 and also registered its complaint...d The pack was taken back from the compmy and is also received my the company...but now the new pack is not being delivered to us after so many...it has been 10 days of complaint.. Right now we dont have the money nor the poduct. w...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
arinjain
from Nasirabad, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zaveri pearls amount rs. 999 / - request no # 590697 complaint no. # 911066 dated # 2nd sep 2014

Address:Ajmer, Rajasthan

I launched my complaint against the order of zaveri pearls, request no # 590697 order no. # 911066 on dtd. # 2nd september 2014 for cheque request and from your side we received the mail i. E. , you will response back to us in within 2 working days. But till date neither we received any call or mail from your side after that, nor received our amount i. E. Rs. 999 / - .

You are requested once again that you return my amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Q
Quadir Shaikh
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement issue with LAVA smart phone

I have bought a LAVA IRIS smartphone from Homeshop18 in december 2013. After 7 months the phone developed a network problem. I gave the phone at the nearest lava service center and then returned it after 20 days with a DOA letter saying the phone is not repairable and you will be provided a brand new handset from the buyer. Kindly send it to the buyer with DOA letter. I called homeshop18 from 19th sept 2014 to arrange a reverse pickup and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sivaprasad@hs18
from mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product supplied

Address:Mysore, Karnataka

I have purchased a Handy Vaccum cleaner from HS18, it was not functioning from the first day itself. I have given
several complaints thru phone and emails. Now they are telling to return the product and asking me to wait for 10 days (that also there is no guarantee that replacement will get). Please find below the Order no and Suborder no.

Order No.[protected]
Sub order no. 87759939

My complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
Sufia Siddiqui
from Mumbai, Maharashtra
Report
Copy

Return Casio Women's Watch Enticer LTP-1230D-1CDF(SH33)

Address:Kanpur, Uttar Pradesh

Dear Sir, I have purchased Casio Women's Watch Enticer LTP-1230D-1CDF(SH33) from HomeShop18 against Order no.[protected]. But, after seeing the original watch I have noticed that the dial of the watch is very small as we saw online. Hence, i need to return this watch and order a new one. Kindly let me know the procedure....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DC Panigrahi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Rs.1799/- against purchase of product Moli Premium range of 3 designer Kurtas.

Address:Mumbai City, Maharashtra

Sir, I have booked product Moli Premium range of 3 designer Kurtas order No[protected] on 20 Sep 2014. You had delivered same on 25 Sep 2014 which is old stock, low quality and less of Rs.100 coupon. At the same day I had complained to your office for refund Rs. 1799/- against purchase of product Moli Premium range of 3 designer Kurtas vide complaint No.[protected]. Your office staff assured me wait for 24-48 hours for call from complaint...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
A
arinjain
from Nasirabad, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no. - 953720301 dated - 17 - 09 - 2014 casseroll set no. 6 value no. - 1199 / -

Address:Ajmer, Rajasthan

Sub order no: 87841383

Complaint no.[protected] dtd. 30 / 09 / 2014

The casseroll set no. - 6 recieved on[protected] are not as per our satisfaction and the quality is not upto the mark. We are not happy with your services also.

Kindly return our money asap amtd. Rs. 1199 / -

And collect the parcel back from our address as below:


Arin jay jain
1880...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Shah Alam7262
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Mismach placed the order Spice MI-506 and Received M-6110

Address:Kolkata, West Bengal

Dear Sir I MUKHTAR ALI pleased a order of Spice MI-506 white all ready pay Rs 5500 but i received spice M-6110. customers are fool when i call to customer care executive told me return the product as per given the address as per Homeshope18 return policy ( 48 hours return policy which means that you can request a return within 48 hours of receiving the product by you.). Awaiting for replry Name : Mukhtar Ali Order No : 95442659 Contact...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
A
ankitaaa
from new delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty product delivered & not ready to provide replacement

Address:New Delhi, Delhi

Hi all my name is ankita agarwal I have ordered a spice mi 506 mobile phone recieved on 22 sep order no[protected] but its sim card slot is not working since the recieval of the product. I registered a complaint of replacement complaint number[protected] but nothing is happening.i need a replacement asap else i will goto consumer forum...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ANANTAROY101
from Kolkata, West Bengal
Report
Copy

home shop 18 do not give me my replacement

My order ID[protected], I ordered a MICROMAX CANVES POWER A96 Mobile on19/08/2014 And I Received the courier on 03/09/2014 But I shocked when I opened it, It was a Spice 2G Mobile. Therefore I Send back It on 05/09/2014 for replacement. But they have not try to give me my Mobile which I ordered. Now it is 30/09/2014 They have no responsibility, I am suffering very problem. Please help me, Email: [protected]@gmail.com Ph- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
mata99
from Bengaluru, Karnataka
Report
Copy

damaged dress

Address:Hyderabad, Andhra Pradesh

my order no.[protected] the dress material is being delivered on[protected], but the dress material is damaged when it was opened. so, kindly exchange the material as soon as possible and i want other dress material not the same piece model because it is black mixed dress, which i am not preferring . m.babita...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vijayjawal
from Mumbai, Maharashtra
Report
Copy

NON SUPPLY OF SHORT SUPPLIED ACCESSORIES WITH MOBILE PHONE

Address:Mumbai City, Maharashtra

I HAD BOOKED SWIPE SENSE MOBILE PHONE ON 05.09.2014 THROUGH SBI DEBIT CARD PAYMENT ON SAME DAY. AS PER ORDER THERE SHOULD BE ONE MOBILE HAND SET, TWO BATTERIES, CHARGER, USER MANUAL AND ONE FLIP COVER IN THE BOX. BUT I HAVE RECEIVED THE BOX ON 13.09.2014 AFTER LAPSE OF 2 WEEKS WITHOUT FLIP COVER . IMMEDIATELY I HAD BOOKED COMPLAINT ONLINE TO CUSTOMER CARE REPRESENTATIVE. DISPITE THIS NO ACTION WAS TAKEN BY HOME SHOP 18 TILL 22.09.2014. ON...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
csshobhita
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed replacement of set of 12 lipsticks by color care

Address:Ghaziabad, Uttar Pradesh

I had received the product on 29/08/2014 & the very same day, logged a complaint to the home shop18 Customer Care Executive stating problems with the product and need of Replacement. Customer care executives have told that after collecting the defective product, new product will be dispatched to you within week. On 6/092014 product was collected through courier .But now it has been long time and completion of the whole month but still...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
AJITKUMARROUT
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating in product selling

Address:Sambalpur, Odisha

I am the regular customer of home shop-18 but now i thought it the cheater site in online shopping business . its product cust is very much high as compare to flip cart and snap deal site. also its customer support is very poor. you may look a product cost NOKIA ASH 311 PRICE IN HOME SHOP-18 AND FLIP CART YOU CAN GOT 2500/ RUPESS LESS IN FLIP CART....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Homeshop
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Celkon smart phone

Address:Kutch, Gujarat

A phone was booked on 3rd Sept 14 and shipped on 6th Sept 14 according to the SMS and E mail received on confirmation Id, till 29th Sept 14 no sign of delivery, called at least 35 Time at Homeshop 18, all the time a standard repl y was given . It will be delivered in 48 or or 72 hours . Good call centre and a bad business unit...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mrmohanty1
from noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of cheque against the return of bsnl tablet

Address:Gautam Buddh Nagar, Uttar Pradesh

I, M R MOHANTY, bought the Penta Dual Core Calling Tablet With Keyboard Approved By BSNL -red online from HOMESHOP18. Order Date:[protected] vide Order no.[protected], Invoice Date:[protected] vide invoice no. TARA/14-15/179042 as per Retail Invoice sent through e-mail. The price of Tablet which I paid is Rs. 6999 /- (INR). Handset Received on[protected] ONLINE SHOPPING THROUGH: - HOMESHOP18 (www.homeshop18.com) Address: - Tarash Overseas...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arun ranjan
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

spice 508 screen not clear..

Address:Patna, Bihar

Dear Sir, I have purchased mobile handset of Spice from your company after watching add in TV. Price 4999/- model 508 with order no[protected], dtd 07.09.2014. I have received the same on 11.09.14. I am so much unhappy with your service because after receiving the same day, handset was getting screen problem, Then I have registered the complain in your company with complain no [protected].they are send me warehouse address and ask...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mshah2802
from Ahmedabad, Gujarat
Report
Copy

Product not getting shipped

Address:Mumbai City, Maharashtra

I are really diappointed the way the webiste operates...None of the products are available or rather are getting shipped in Bombay which we want to order or we like... It is just that we have to order what Homestop18 wants us to order...Really disappointing...Just cant recommend this website to anyone else in future or rather we ourselves cannot buy anything from this website in future... If possible pls check if the LG 24 inch TV can...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iamkushy
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST ONLINE PORTAL - HOMESHOP 1U

Address:Bangalore, Karnataka

I would like to tell you that i have came across HOME SHOP 18 as the worst shopping site in my entire experience. You people are bunch of jokers sitting there and having fun. Please change your caption as online fun store and stop giving troubles to the customers. I have made 2 orders for Pathani Kurta - order no.[protected] Black color) and earlier order no.[protected] Turquoise color). Firstly I received a green t-shirt for order...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy