HomeShop18 Complaints & Reviews

Sir, I purchase a mobile phone of orion company from homeshop18 and it went out of order after a month.It is under 1 year warrenty..I have sent it to them for repair but it is now more than 30 days..they are not returning .on contacting them thru their call centre, I get a rehoteric that your complaint have been forwarded to concerned dept and it will reach u in 8 - 10 working days..these 8-10 woking days doesn't seems to get over..I...

Sub: Wrong Mobile Dispatched & Delayed in Replacement

With reference to my order number[protected] of ONIDA GSM Mobile Phone model No.G500 was booking on 5th February 2009 on www.homeshop18.com web site.

After 12 days I received my order but the mobile which I got & the mobile which was I order totally different. I was booking ONIDA GSM Mobile Phone model No.G500 & they shipped model No.F830.
br...

Respectedsir,
On 1st of march 2009, I had ordered an IFB DIVA MODEL washing machine from home shop 18 with order no[protected] through my HDFC credit card (no-[protected]) of amount 11, 999Rs. on 7th march 2009 I received a message as my order has been cancelled and my money will be refunded to my credit card account in next 78hrs. but till now i didn't received any amount. When i called up to home shop 18, one of the...

Hello,

This is with regard to the Order Number[protected] that I placed with Homeshop18 online. I had ordered for Roses With Teddy to gift to my Wife during Valentines Day. Asusual the product was not delivered ( Seeing the number of complaints that I see on this website I can understand they keep proving their calibre often). I had made enormous number of calls explaining them that the product was not delivered and I would...

To Whomsoever It may concern.

This is to bring to your kind notice I have placed a order containing Flower Boquette with product name as "INTERPRETATION OF LOVE" worth Rs.785/- with order no[protected] on the Homeshop18 through Internet (www.hoemshop18.com) where Order required some personal details and Phone numbers to be updating alongwith required date of delivery .I have mentioned 14/02/2009 (Valentine's day)...

I placed an order "[protected] " with HomeShop18 on 13th Feb at 23:30HRS IST. I placed order with them because at their web-site "http://www.homeshop18.com/shop/faces/tiles/catalogue.jsp?catalogueID=6" they have clearly mentioned that "Orders placed by 2PM, will be delivered the same day". I placed this order on 13th hoping that it would be delivered by 14th evening atleast.
At 14th evening their vendor...

Hi,

i am jayesh living in H.P., i had purchse camera from homeshop 18 channnel price 2750 RS. when i get camera it had defected and no specifications found matching with their specification which they told me while purchansing, so i had return immeditely to above channel and they told me to repair and deliverd within one week, now 2 months are passsed on and channel not deliverd this product, when i call each time they told...

Dear sir,

I have purchased a product name radio controlled helicopter from homeshoping 18 .com my transaction ID was[protected] dated 21/11/08 through my Citibank credit card when I received the product it was damaged and was not actual as show in there website then I called up there customer care executive and defined my problem regarding the product he told your product will be picked from your residence and it will returned...

Sound Quality Very Bad
Kind Attention Mr.Sundeep Malhotra CEO, Homeshop18.
Sir,
My first complaint has been already reached to u by E-mail, but no attention or action has been taken till now date.So, i request second time again that my DVD player which i had taken from ur HOME SHOP 18, that DVD is sounding...



Best DVD Player
Posted:[protected] by Ritvik Roy Send email
Bad...

Kind Attention Mr.Sundeep Malhotra CEO, Homeshop18.
Sir,
My first complaint has been already reached to u by E-mail, but no attention or action has been taken till now date.So, i request second time again that my DVD player which i had taken from ur HOME SHOP 18, that DVD is sounding very bad no clearity in sound.My previous Complaint No.763791 was on dated 01-12-08.

With regards,

Ritvik Roybr...

I had placed and order during the diwali dhamaka time on Home Shop 18. It was “ buy 5 and get 5 pearls set” of Sri Jagadamba Pearls . I placed the order on 25-10-08. I was told 7-10 days for delivery. But after 12 days when I called, I was told it has already been sent fro here u will be receiving it in a matter of 1-2 days. At last I received the item on 11-11-08. At last when I opened it full of excitement I was all disappointed...

Home shop 18 has sent me the Polar Water Heater by AWB No:[protected] to Hyderabad on 9th November, 08. Till today ie., upto 21st Nov, 08 it is not reached even to Hyerabad. Pl locate the item and arrange to deliver the same immediately.

V.Prakash Sastry

Mobile: [protected]...

We ordered the IFB microwave in the month of August, near to Raksha Bandhan and the product delivered to us after 1 month. Even after 1month the product delivered to us was incomplete, the starter kit was missing. From last 4 months I’m following the HomeShop18 team but till today they don’t have any reply.

It was my biggest mistake ever to shop online....

Dear Concerned,

This complaint is regarding order no[protected]. The order was palced on 22nd Oct'08 after the assurance of the executive that the same will be delivered before dilwali, but the same has still not been delivered . Today we are standing on 12th Nov and still I havent received the product .

I have spoken to n number of employees at Homeshop18 but all in vain. To my further surprise I was given...

i ordered a wespro megapixel pocket digital camera product code dv68005s after seeing an ad in home shope 18, somehow it reached me in time(20-oct.2008) and they charged 3999.which stopped working in 2 days.i then complained to thier customer care and requested to refund me the amount as per their policy(15 days no question asked money back guarantee).I sent it back on 24.10 2008 waited for the refund but to my surprise after 12 days i got...

This is a very serious complaint against the Entire network of HomeShop18.
How the team missguides the customer through website How they talks sweetly before money transaction from customers account.
they are very irresponsible about, wether the customer gets the product or not.waiting for the goods more then one month status still unknown in the web site status shows GODDS SHIPPED since last one month.....

Hello,
I want to put complain against HomeShop 18 who provides free delivery of products at home with 7 to 10 days. I had given an oder of Bleu Mobile 555x and 10 pearl sets on 14th Oct and 27th Oct respectively. I have not received yet. I wanted to gift someone on 4th Nov and request to send the mobile ASAP so that I can receive on 3rd Nov. I am very upset and not satisfy with this service as I have not yet received any of them....

This is a very serious complaint against the Entire network of HomeShop18.
How the team missguides the customer on phone, How they talks sweetly before money transaction from customers account.
How they are very irresponsible about, wether the customer gets the product or not.
lots of bad experiences i have faced with Homeshope18 within this festive season.

After watching the product details on CNBC AWAZ,...

Hi,

I raised an online order for ION media player.
firstly it was not received within duration as per comany commitment.
When recieved the product it was partial and of another comapany. So I sent back the product to Home shop 18 and requested for refund of money . After each 2 days I kept calling to their customer care and keeping the follow up thorugh email also. But no responce received. Now its been three...

I had ordered for a Jaipan non stick tawa and fry pan set on July 31st 2008 on Home Shop 18, till date I havent received the product. I even called the courier company - Madhur Couriers and asked about the product, still no use. The courier company did not give a proper response and always asked me to call after 15 min, 30 min and they never found my parcel.
Finally I decided that I don'd want the product now. Atleast Home Shop...