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Ibibo Group / Goibibo Complaints & Reviews

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Last updated May 2, 2024
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Ibibo Group / Goibibo reviews & complaints page 34

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V
Vareesha Ansari
Dec 4, 2021
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Cancellation of bus journey by bus driver

Hello I am raising a issue regarding my 1st Goibibo bus journey Delhi - Haldwani, 3 December, Friday at 9:20 pm
One Way BusBooking ID - GOBUS217EDB9DFA. The bus driver denied me boarding the bus and was not present at the boarding point of Kashmiri Gate where it was supposed to be. Furthermore he called me multiple times in a very rude manner, misbehaved with me and said if you want to board the bus come to Mohannagar, Ghaziabad, which...
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P
PriniRejeesh
Dec 3, 2021
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Ticket not booked but amount debited from bank

I tried to book four Indigo flight tickets from Chennai to Trivandrum on 2nd December . I provided all details and payment also done, but finally received an error message that 'Payment did not go through'. I want to get a confirmation on when my amount will be credited back.

Thanks,...
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T
Thinley Yeshi
Dec 3, 2021
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Money deducted but air ticket not booked

Address:Gurugram

I have booked air ticket from Varanasi to New Delhi on 14 dec 2021 using my mobile no [protected] . Payment done successfully on upi google pay but goibibo air ticket confirmation has not received, even cancelled ticket information is not showing !! Nothing showing in goibibo aap regarding my recent air ticket booking !!
Pls help me out !!!...
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H
Haramino0
from Chennai, Tamil Nadu
Dec 2, 2021
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Red Bus not providing GST invoice

Events:

Booked A bus ticket from red bus and paid them through UPI on 17 nov 2021.
INR: 1805
Ticket No: TQCD15866592
PNR No:[protected]

On ticket their were nothing mentioned about any taxation details.
I raised a concern to get GST invoice from red bus on 29 nov 2021

RedBus representative not leastning my concern and telling me to contact bus operator.
Also...
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D
Debabrat Narzari
Dec 2, 2021
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Refund amount not credited to my bank account

I have booked three train ticket (TRNDG4DQ0O9268) which was unsuccessful and refund amount of Rs.585.00 is still not credited in my account. Date of Booking is 19th Nov./2021.
Status in Gobibo shows refunded, what is this...
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P
Priya nagwani
from Delhi, Delhi
Dec 2, 2021
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Hotel booking at goa

Dear sir/man

I have booked the hotel name is Ocean palm goa via goibibo for 30th November till 4th December 2021, I have reach the hotel on 30th nov around 5:30 pm but due to some reasons we have to left that hotel, we have asked goibibo team and hotel staff to cancel our booking and refund our amount but the hotel denies they said se could not return the amount, I have with me my 4 years old son and my husband, we were continuously...
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34 - Subhasmita Nayak
from Ghumarwin, Himachal Pradesh
Dec 1, 2021
Dec 1, 2021
This thread was updated on Dec 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled flight by goibibo

Address:C4 pramukh vatika bavisa faliya silvassa

Its a kind request please solve my issue, i am not able to contact goibibo customare care after so much mail and calls,
My flight was cancelled on 4th november 2021. I had contacted goibibo on the same day. My flight was delayed 6hrs it was showing on the app. But my flight was at right time . So, i could not catch it, because o[censored]r miss update and technical issue as said by your customer, they told me to solve my problem and give...
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G
getpriya
from Noida, Uttar Pradesh
Nov 29, 2021
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GoIbibo Web Private Limited fraud

Address:Goibibo Head Office Address : ibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon – 122002, Haryana
Website:www.goibibo.com

Honorable Consumer Forum !
I booked the Sleeper bus ticket form GOIBIBO website at[protected] worth Rs 2476.00 booking id is GOBUSba339be24c for date of Journey is[protected] Delhi to Azamgarh (UP) for celebrating holy festival at my home town. Bus operator details is Raghuvanshi Travels and GOIBIBO, This bus operator booked the ticket and deny at last moment of journey[protected] also which record i have. So seemed GOIBIBO doing...
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R
Ravi sharma1919
Nov 29, 2021
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About money Refund

I have booked ticket in goibibo on 8 Nov but it got cancelled but still my money dint refunded till now soo im requesting u to give my money back...
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A
amulya_123
Nov 28, 2021
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Deactivate my account permanently

I request you to please deactivate my account I'm continuously keep on sending complaint request.Please kindly deactivate my number registered with [protected] mobile number...
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V
vinodha R
Nov 28, 2021
Dec 11, 2021
This thread was updated on Dec 11, 2021
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Refund not received from Ibibo for vinodha3011 gpay transaction

I have booked a hotel via goibibo site and paid an amount of 2008 via gpay app on Nov 26 11.17am. The amount debited from my account and sent to goibibo.[protected]@icici Successfully.Pls find below my transactions proofs attached
Once after the payment is succeeded the window didn't changed the status of transaction. When tried to check the app and modify it wasn't working. I tried to call customer care number but no luck.noone turned up.br...
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K
Karthik Villalan
Nov 28, 2021
Jan 11, 2022
This thread was updated on Jan 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated after 7 working days

Address:286 B, 5th main road, venkatraman nagar, hasthinapuram, chennai 600064

I am karthik Villalan, customer of Goibibo for years but I'm totally disappointed by the service now, I booked my train from Allepy to Chennai The PNR [protected], Alappuzha railway station to Chennai Central which got cancelled due to flood in Kerala, I haven't got my refund yet. It was more than a week and still I haven't got any confirmation from Goibibo side but I was informed by IRCTC to collect my refund from my partner app. The main...
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B
bhagwan nankani
from ajmer, Rajasthan
Nov 27, 2021
Feb 27, 2022
This thread was updated on Feb 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus ticket amount refund

Address:bhagwan nanknai near sanskrit collige ganj ajmer

Sie my bus booking ajmer to mumbai 26/11/2021 4seet booking are not done but amount are widdroll please my amount are refund...
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A
amulya_123
Nov 25, 2021
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Please deactivate my account permanently

Kindly deactivate my goibibo account permanently with registered mobile number [protected] some unnecessary bookings have been made by someone.so kindly deactivate my account permanently as fast as possible...
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A
amulya_123
Nov 25, 2021
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I need to deactivate my goibibo account permanently

I need to deactive my account permenantly registered with [protected] mobile number.please kindly deactive it....
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P
Prathapv
from Chennai, Tamil Nadu
Nov 25, 2021
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Bus cancelled

Address:Chennai, Tamil Nadu

My bus was cancelled but it’s showing trip completed . When will I get my refund ? Not able to raise this concern in your app ....
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P
prasadrak
from Pune, Maharashtra
Nov 24, 2021
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GoIbibo not refunding money for flight cancelled due to COVID

Website:www.goibibo.com

Goibibo Has Charged Me Cancellation Charges For My Airfare Which Was Cancelled And There Was No Cancellation Fee Charged By AirAsia Airlines . AirAsia Has Paid Rs. 26843/- In Full But Goibibo Is Not Paying.
They Are Not Answering To Emails, Nor Is Their Customer Service Worth Calling. No One To Answer The Call.
As Per Airlines Rules, There Is No Airline Cancellation Charges But Still Goibibo Is Charging The Amount. It Was Advised...
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Y
Yadav ranjana
Nov 23, 2021
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Transaction failed but money deducted twice

Website:Goibibo

I was making flight booking for me and my family . I selected the flight and while making the payment of 28358 the payment failed but my money deducted twice which is a total of 56716. Please refund my money....
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R
Ravipatti123
from Patti, Punjab
Nov 23, 2021
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Regarding Ticket PNR No. VHOICG BCN to DELHI dated 30/12/2021

Address:25/12, Guru Ram Das colony, PATTI, District Tarntaran, PUNJAB

My name is Ravinder Singh. I have booked ticket . PNR No. VHOICG BCN to DELHI dated 30/12/2021. I have applied to cancel my only ticket PNR. VI465K i, e from Delhi to London from Finnar air Lines and i have also got message from Finnar Air Lines that my ticket has been cancelled.
So here i request your that i have applied to cancel ticket PNR. VI465K only. So please don't cancel my PNR No. VHOICG BCN to DELHI dated 30/12/2021
br...
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A
Arppit Guppta
from Noida, Uttar Pradesh
Nov 22, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting the full refund

Hi,
I have booked the tickets of GoFirst airlines from goibibo of PNR LYCK9D for travel dates Nov 1 ( Bng to IDR) and return Nov 7 (IDR to Bng) but the airlines cancelled my flight. So goibibo assured me with 100% refund for the same with process time of 30 days from the time when I reported the flight cancellation by airlines to goibibo on 23 Oct 2021.
But today I received the refund of only INR 1977 out of total INR 6507...
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