Ibibo Group / Goibibo Complaints & Reviews

My name is Pushkar Nath Kachroo - 79 years old. I am regular customer of GoiBibo. I made a booking with Go Ibibo on 13th Feb 2020. We were supposed to fly to Srinagar on 17th March 2020 but due to Covid 19 our flight got cancelled. I have spoken to the airline and they amount has been refunded by Airline to Goibibo but Goibibo has still not credited the refund into my account. However the Goibibo website shows that refund has been processed...

Good evening,

I'm writing to make a complaint against Goibibo that has not processed my refund of approx 50, 000 for a flight ticket with the booking id as NDCUMKUBT and PNR-U4FVHD.

They continue to diver emails and calls, and also are not put up within their registered headquarters or updated details to avoid customer queries or complaints whilst continuing to provide service.

I would like...

I tried to book a Hotel (The Fern Residency, Udaipur) from Goibibo. The Hotel was not booked, the money however was deducted. not booking id created nor confirmation has received. I

Not sure what to here. The whole company feels like a big scam. They have given absolutely no option to contact them.

1) There is no way to contact the customer care.

2) There is no email address to contact either.br...

Bus ticket booked from Jaipur to Dehradun India on 16th Oct 2021.
The bus was cancelled and the the Boarding Point Manager refunded the money to Goibibo.
Goibibo was supposed to transfer the money back to my account. But they didn't
There is no way to contact customer support.
Contact no. [protected] /
Booking ID- GOBUSMOB1E41B7201C
Booked by no - 91- [protected]

I need my refund back....

I booked and then rescheduled my flight by goibibo ...they charged me the more amount for the time I choose but have given me different time which I haven't choosen. Now no one is there to help no customer care number nothing... don't know what to do I spent about 10100 now they bare demanding 6000 more ...and fault is from there side...

Hi,

I booked a hotel in Gulmarg "The Mount View" on 08/12/2021.
Upon booking, I received my booking details on Whatsapp with instructions to contact the property(Hotel) directly for updates. I called the hotel and the hotel person Mr. Imran said the booking has been REJECTED by him as the deal is not feasible to him and asked me to contact GoIbibo to Cancel my booking as it's of no use.

Goibibo ID HTLDNAIVDL8UVU63br...

Theres no option to delete my account. So its better if you delete my account with phone number [protected] and email id [protected]@gmail.com as soon as possible .

Thanks...

Respected Sir/Madam,

I have booked a flight with Goibibo and the airline was GoFirst. My Flight PNR was O9UIUW.

I have made 2 bookings on the same PNR,

- Ahmedabad to Hyderabad (4th November, 2021)
- Hyderabad to Ahmedabad (10th November 2021)

1. I got informed by airlines that the flight on those 2 days were cancelled due to some reasons. So they asked me 2 options, (i)...

Dear Sir,

I wish to inform you that I have booked 4 tickets by Flight No.6E-7191, vide PNR No.IR 5PYK for the Journey on 07.12.2021 from Chennai to Tuticorin for the family members of my daughter arriving from Canada for a short visit to India.

It so happened that at the Boarding point in Canada they were held up for want of E-Pass and as a result they could not commence their journey. Subsequently I was left...

Double payment deducted for single ticket. I book seat no. 18, i paid it via phonepay, money was deducted but ticket was pending. It told me wait for 2 days until we resolve the issue. I called my bus office to ask if ticket is book on my name. He denied. So as i was in hurry to travel same night, i booked another ticket which got confirmed, money deducted. 2 days later it sent me msg that my money has been transferred to merchants/receivers...

I Have Booked One Hotel (HOTEL SRIKRISHNA INTERNATIONAL, Tarapith) Through Goibibo Of Transaction Amount Rs.5508 For Stay From 21-Nov-21 To 22-Nov-21, But Due To Some Covid Effected Of My Family Member, Am Unable To Go For The Trip As Isolation Required For Them. So, I Want To Cancel My Booking. As Per Their Policy I Can Cancel It Till 20 Nov 2021 11:59:00 AM (Free Cancellation I.E 100% Refund Of Booking Amount) But Unable To Do The Same...

This is Chandan Sharma, I have booked train tickets from Goibibo on 6th of November, from Vadodara to Jammu but unfortunately it got cancelled due to waitinglist in train,
Now it is 6th of December and have not receive the refund yet.
I need those money, please help
I will not use Goibibo fro
Next time, please return my money.
Thanking your
Your's disappointed customer...

Booking ID GOFLIMTB77E[protected]

I booked this ticket (PNR-NJ83QT, Ticket number- 014-[protected]) for two passengers from a travel agent in India.
I actually canceled the ticket for one person within 24hours and I got the refund back.

For the other person, I canceled the ticket after some days. Basically, this is a non-refundable ticket. So I was told by Air Canada that I will receive a travel voucher...

Amount deducted from Bank but confirmationation not received.
I tried to booking a fligh from Goibibo. The Flight was not booked, the money however was deducted. not booking id created nor confirmation has received.

Not sure what to here. The whole company feels like a big scam. They have given absolutely no option to contact them.

1) There is no way to contact the customer care.

2) There...

I booked my flight from goibibo and I filled up all details completely . Payment was detected from my account but my flight was not booked....

Booked 1 room in Hotels Himalaya for 14/12/21 on 05/12/21 5pm online (UPI) and money got deducted from my account but no booking confirmation receive.
None of the customer care numbers work.
not able to even ask for the problem to be resolved....

Booked 2 rooms in oriental hotels thanjavur for 05/12/21 on 04/12/21 9pm online and money got deducted from my account and no booking confirmation received....

Airlines cancelled the flight, then why Ibibo have deducted
convenience fees of Rs 460 m they should refund that as it was cancelled by Airlines not by self.

Details :
Booking for 2 passengers was cancelled. A refund of ₹ 4, 494 is being processed.
Booking cancelled
07 Oct 2021, 10:53
Refund processed : ₹ 4, 494
04 Dec 2021, 16:01
3
Refund credited in account
Expected...

I booked a train ticket for Berhampur - Bhubaneswar on 24th Nov 2021 but somehow the booking got failed but the amount was deducted and today even after 10 days, I haven't yet got my refund but on the goibibo website it's showing that money has already been refunded. Kindly Look into the matter...

1. I tried booking ticket from Singapore to Mumbai on 25th Aug 2021, however i got error that request cannot complete, so i tried booking ticket again immediately and second time it was success. However when i checked my account next day i found that the money was deducted 2 times from my account. when i checked on goibibo site i got 2 PNR for the same flight.
2. So i immediately start calling goibibo but none of their numbers were...