I have been trying to call their customer care team in the hope of speaking to someone around cancellation of my air tickets. The issue is such where I feel talking to someone is much better than typing back and forth.
However, whenever I call the customer care numbers, I keep going round and round in the IVR and never able to reach an executive.
So, I used Twitter to request for a callback. Initially, no one...
I booked bus ticket (3 seats) to travel from kolkata to cuttack for 11.12.2021 for through GOIBIBO App vide Booking ID:GOBUSMOB8FAD567CA5 and PNR No.D6XAHV9F but when reached on the scheduled time to board the bus it was told from the operator end that the bus has been cancelled. When claimed from refund of the booking amount they told that since the booking is done through online so the refund processed will be initiated from GOIBIBO end....
My Account x051763xhas been DEBITED for Rs.8, 488.00 IBIBOGROUPGurgaon- without my knowledge on 14 aug 2021 if not refunded immediately to my account im going for court of law and file fIR Against ibibo group i already lodge complaint in karnataka bank. Pls do needful as early.
From
SAJJAD ANWAR fakerde.
Mobile. [protected]...
My PNR Number:G4UYVV, My booking date was 18/12/21 in Go air Flight, On 16th evening i recived msg regarding flight cancellation, so i have contact flight operator but the told that contact booking partner,
1. There is no contact information in Goibibo App, searched from web and conatct regarding flight cancellation executive told he will check for rschedule and call back but ther is no call from there,
2. Trying in app to...
I rescheduled my booking from 3rd of Dec to 7th of Dec 2021, where the amount was deducted first but I didn't get any confirmation of ticket. So I had to book it once again. M trying to talk with the customer care but they are not reachable. Need an immediate response from Goibibo in this regard. Hope I will be getting a call soon....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I am Prashant M Suryavanshi, customer of Goibibo, but I'm totally disappointed by the service now, I booked my flight from Ahmedabad to Nasik for 21-November-2021, but flight was cancelled by airline due to some operational issues, and I haven't got my refund yet. It was more than a three week and still I haven't got any confirmation from Goibibo side but I was informed by trujet airline to collect my refund from my partner app. The main...
Please provide my refund. Its pending for more than 2 months. I have tried to contact the customer care but there is no one there to respond. Find the details attached....
Dated 22nd November 2021, I was in a process of making a booking at a hotel in Mumbai via Goibibo app. I paid Rupees2215/- via my Upi ID. The booking was not confirmed but my money got deducted.
My Transaction Number is T2111221437413339886585
As contacted from customer care i was told that a refund will be initiated in my account withing 24 hours . Its been 20 days but I haven't received any kind of refund. This is highly unproffesional.br...
Dear team,
please tell me the problem is going on i am asking for my refund for last 40 days but no one in the goibibo is concerned about my refund.
Everytime a false promise made by goibibo team but and after waiting for 48 hours no concern person will initiate it for refund its the way goibibo works and where is my refund i want a complete clarification why my refund is not debited in my accounts...
i am literally...
On date 14 September I booked 2 ticket from Guwahati to Delhi of date 01 November. I got only one ticket confirmation in the name of Ravindra Kumar, not confirmed or message about Prashant sahu named ticked that I booked . I talk to Paytm but they said payment done talk to your marchent . No response from goibibo yet no call, no meesage, no mail id what I do 2 months gone no refund done...
I'm cancelled on going flight ticket from goibibo, refund amount shows that it will credit to wallets instantly but now my wallet show's nothing event it was not opening too....
I had booked a train ticket to Delhi with PNR: [protected], due to some issue, I had to cancel that ticket. Atter cancellation when I IRCTC site I mentioned that the refund was made to IBIBO GROUP PRIVATE LIMITED with
Reference No[protected]. But the amount was not credited to my wallet or the source bank account. There is no record or history in the app that I booked the ticket. Please look into this....
I was doing web check-in on 10th Dec 2021 at 3:52 pm for my Shirdi to Delhi Flight on 12 Dec 2021 2:30 pm. Money got deducted from my account but web check-in could not get completed. Please refund my money. Associated email address is [protected]@gmail.com and transaction id is attached....
Hello sir, I'm penugula sunny. I have booked a train ticket and cancelled last month. But it's almost near to a month my refund amount still not credited. I can't even make a mail for their customer support. They are fraud useless team. Charging high rates. Cheaters. Please 🙏 make my refund back. I'll add the proofs in photos. They are showing that they credited amount and making fools.
Thank you...
We had booked the below Air India flights for travel in 2020 on Goibibo, but due to the Covid-19 travel ban, our flights were cancelled and we haven't received the refunds yet from the airlines (Air India) or the booking partner (Goibibo)
Goibibo had confirmed on the attached email that they have initiated the refund with the airlines. However, we haven't heard back from Goibibo even after multiple follow-ups.
