Ibibo Group / Goibibo Complaints & Reviews

Had booked cab on goibibo one month in advance from banglore airport to chinnapanhalli for 14th Nov. 2021. on my arrival in Banglore airport, i was shared cab no in my whatsapp messag. to my surprise, i was asked bydriver to board on another cab for which there was no official written confirmation in any form (SMS/whatsaap/email). later when i reached out to customer care, they said they will share in email new correct details. Again they...

Yesterday I.e 20/11/2021 I have booked an Bus ticket from Dehradun to Bareilly in the name of Akanksha Upadhayay travelling from UPSRTC JANRATH Departure timings 7 :00 AM .The ticket was booked from Goibibo application

An amount of Rs 770/- has also been paid but no ticket was received on registered Email though the amount got deducted from my account
I have attached an screen shot of the showing ticket booked
Request...

Hi Team,

I have booked my air ticket on 09/11/2021 from Chennai to Birmingham for 26th Dec 2021 through Goibibo
Booking Id: GOFLIMTANDC534D[protected]

I have cancelled the ticket after confirming with customer care on the cancellation policy within 24 hours of the date of booking. And I have been informed that my refund will be processed within 5 - 12 working days once airline has processed the refund.br...

Hi Team,

I have booked a hotel from your website yesterday i.e. 17th Nov 21 in Ahmedabad for my stay from 19th Nov to 20th Nov through UPI SCAN payment mode on your website.

Amount of Rs.1367 has been deducted from account and has been credited in GoIbibo account (as per my bank).

however i am not able to see any booking in my account and neither received any communication about the booking on...

Goibibo confirmed that we can reschedule the flight when situation is back to normal but we kept calling from last year and still we don't have any answers. We have sent infinite emails and called them but they couldn't help. Newzealand airlines confirmed that they have returned the money to Goibibo. But we still don't have any update on the status....

Dear Sir/madam,
I tried booking ticket for my son as per following details.
Name : Anmol Chopra, Male/26Yrs
Sector : Silchar to Mumbai Via Calcutta, Patna
Date of Journey : 19/11/2021
Date of Booking : 16/11/2021 between 8PM to 10 PM
First Instance : While making the payment I used my ICICI Card ending with 1006. The message flashed : Please download Android Web View App to complete the transaction...

I had made payment of Rs. 3043 using UPI at the payment page on 17 Nov 2021 for flight booking.
The amount got deducted from my bank account using Google pay app.
The app completed the payment successfully and the money was sent to the Ibibo group Pvt limited
But the payment page did not update even after waiting for 10 mins.
The booking is not being shown in my goibibo account so there is no way to manage it....

Money got deducted through UPI but the booking is not confirmed, no record is showing in the app. Kindly look into the issue as soon as possible....

I had made payment of Rs. 8975 using UPI at the payment page on 16th November, 2021 at 09:27 PM approximately for booking of a flight from Kolkata to Jodhpur.
The amount got deducted from my bank account using BHIM app.
The app completed the payment successfully and the money was sent to the UPI ID: [protected]@hdfcbank.
But the payment page did not update even after waiting for 10 mins.
The booking is not being...

*MANISHA VIVEK DOUD*,

a ticket to help you track your issue/query regarding *Bus Cancellation* for your Booking ID *GOBUSAND297BC2E119*.The ticket ID for your reference is: *[protected]*.

They send massage to solve issue but no money refund until now in my account...

I have booked tickets through Goibibo for Pune to Srinagar (5th November)There was Pune airport issue so we have canceled tickets through customer care and on call customer executive said they will refund full amount but now they are saying they will not refund the full amount they are saying they committed any thing so we ask to them share call record with us for our satisfaction but they are not sharing any thing and directly closed the...

sir
i was trying to book 2 business class tickets from riyadh to mumbai for 07 jan 2022
i had entered the details and i had paid the money
i had 33016 in my wallet and i paid 62586/- thru my bank account in federal bank

the money has been debited from my account but i am yet to get any ticket from go ibibo

--INR 62, 586.00 Nature Of Transaction: FN/SHP/[protected]/IBIBO...

Booked the flight from Tuticorin to Chennai on 11.11.2021 through IBIBO and ticket received. PNR no KMWBTW. Unfortunately the flight got cancelled and got a voucher issued by the airport staff. For refund, unable to contact the customer care to initiate the refund...

Booked a flight through ibibo from Tuticorin to Chennai on 11.11.2021. Flight got cancelled and got a cancellation voucher from airport staff. Unable to contact ibibo customer care to initiate the process of refund....

Refund initiated on 4th of Nov still it’s not credited to my credit card. I have call goibibo customer care multiple times they told me it will credit to my credit card within 5-7 days means within 15th now it’s almost 17 days I have to go to consumer forum. Being a old customer it’s really a pathetic experience...

I have been using goibibo account since many years. But now I unable to login as Indian mobile number is discontinued as not using more. Now I am trying to login with email but that option either not working or Goibibo has no more access provide to users to login with email. I had so many bookings before using my account and want to continue the same account. I have non indian mobile number that doesn't work for goibibo but at least there...

I have booked a ticket from banglore to Goa of bus. The payment have been deducted but no ticket received. I couldn’t go with the bus. In the app no booking is being displaying. It was of today, 13 December 2021....

I have booked a ticket, payment has been deducted but no ticket recieved....

Dear sir/mam when I booked a flight then the transaction failed from Goibibo but my money transaction has been successfully, then when my money refund? Please you check my screen shot and refund my money....

I was book an air ticket under pnr no.NSZTFB from delhi to dimapur on 22 dec 2020 for journey on 1 jan 2021 but due operational reasons the indigo airlines cancelled my ticket from delhi to kolkata. Four months is going to be passed but my money rs.4630/- has not yet been refunded to my account....