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Ibibo Group / Goibibo Complaints & Reviews

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Last updated May 2, 2024
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Ibibo Group / Goibibo reviews & complaints page 36

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M
Mohan kumar CH
from Chitradurga, Karnataka
Nov 10, 2021
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Flight ticket issue

I have booked flight tickets today from bangalore to goa on 14th December and returns tickets from goa to bangalore on 17th December payment of rupees 1, 1956 done with upi phone pe successfully but tickets are not confirmed Please tell me what is the issue with my booking when do I get tickets...
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G
gulshanpro
from Pune, Maharashtra
Nov 9, 2021
Nov 10, 2021
This thread was updated on Nov 10, 2021
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Amount deducted from bank but ticket not booked 2

On 08 Nov 2021

I was trying to book a ticket, but payment was deducted from my account but I have received an error from Goibibo

Reply to me at
[protected]@gmail.com...
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G
gulshanpro
from Pune, Maharashtra
Nov 9, 2021
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Amount deducted from bank but ticket not booked

On 08 Nov 2021

I was trying to book a ticket, but payment was deducted from my account but I have received an error from Goibibo

Reply me at
[protected]@gmail.com...
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Address:MAHABLESHWAR

Respected Sir,
I have booked oy oyo 15939 talwarkar's serene resort with Goibibo IDHTLDVAG8RP4J5EMW .PNR[protected].

It was a booking for two rooms with children.When I reached there first they told us that we don't have a deluxe room, (actually the hotel had given the room to someone else at higher charges. due to peak season of diwali ) can you please check in in standard room.As it was remote location at mahabaleshwar,...
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A
Amrita Noronha
Nov 7, 2021
Nov 9, 2021
This thread was updated on Nov 9, 2021
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Ticket not received UPI transaction done

Dear team,
I was in midst of booking flight from Mumbai to Mangalore for 23rd December 2021. However the transaction got deducted on 4th November but there was no email or message from ibibo on the same. Attached is the transaction done.

Requesting quick revert so that I can get the ticket in same rates and not higher rates please.

My number - [protected]

Regards,
Amrita Noronha...
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M
manpreetw92
Nov 6, 2021
Nov 7, 2021
This thread was updated on Nov 7, 2021
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Delay in Refund request

We had our tickets booked for Air India flight from LHR to ATQ on 1st Feb 2020, which was cancelled by the airline .Its been 9 months since we have raised the refund request with GoIbibo and still have not received the refund.

I have tried calling goibibo customer care numerous times. However, I am not able to get a response on the status of the refund and why is it taking so long when the Airline takes only 7 days to process...
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We had our tickets booked for Air India flight from LHR to ATQ on 1st Feb 2020, which was cancelled by the airline .Its been 9 months since we have raised the refund request with GoIbibo and still have not received the refund.

I have tried calling goibibo customer care numerous times. However, I am not able to get a response on the status of the refund and why is it taking so long when the Airline takes only 7 days to process...
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C
Chriselle Pires
Nov 6, 2021
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Experience at Goibibo-No alternate hotel provided

I had booked a hotel for 5th and 6th November 2021 in Goa.The Hotel called and said that they had to cancel my stay due to maintenance happening. I spoke to Triaha from Goibbo and she said that the hotel cannot do this and did an alternate booking at another hotel for these dates. When i reached the hotel after travelling from Bombay i was told at the hotel that there was no booking on my name. I tried reaching your agents and everyime i...
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B
brijendra1984
Nov 5, 2021
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Email id not working

Address:haryana

I have opened mail account (brijendra.[protected]@ibibo.com ) in ibibo.com to create facebook account.
Now i am not able to recover and login my facebook account as my password is incorrect and the recovery otp and password is being send on my ibibo mail id which is not available any more and can't be found.
Kindly help me to login my facebook account on priority basis as i don't want to loose my account.
Please help me on...
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S
Shivesh Karade
Nov 5, 2021
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Forget ibibo email id

Sir i forget my email id and i can't acces my facebook account please solve my problem...
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M
Melhu
from New Delhi, Delhi
Nov 5, 2021
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Unauthorised withdrawal by IBIBO from my bank account

On 4th October 2021 the Company withdrew Rs. 35, 628 from my Union Bank account with out my authorization .
I have not availed any services from the Company as such this unauthorized withdrawal from my bank account using ePAY amounts to fraud.
Details of withdrawal are:
1. Tran .id:[protected]
2. Date : 04/10/2021
3. Remarks: ePAY/TO: IBIBO WEB PVT LTD /[protected]one time payment
Kindly arrange to...
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S
Santosh700752
from Allahabad, Uttar Pradesh
Nov 4, 2021
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With regard to unsuccessful refund on cancelled ticket

I have booked a train ticket( details are mentioned in attached files)... I had to cancelled it due to some mistake in booking.
Goibibo promised me to get instant refund in wallet. As I was booking the ticket I requested to make refund in my wallet... But more than 24 hours has been passed but no refund is made in my account. Please make refund as soon as possible and if I failed to book the ticket then I will be irreparable loss...
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P
pppatel88
Nov 2, 2021
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Bus ticket -Not received - Ticket amount debited.

I had made payment of Rs. 2758 using AMAZON pay at the payment on 01 Nov 2021 for booking of Bus.
The amount got deducted from my bank account.
The app completed the payment successfully and the money was sent to the UPI ID: goibibo.in @icici
But the payment page did not update even after waiting for10 hours
The booking is not being shown in my goibibo account so there is no way to manage it.
I tried...
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S
Saikat1995
from Siliguri, West Bengal
Nov 1, 2021
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Complaint for refund booking id HTLDNAGF8W7PXF2J

Address:Siliguri

I've booked 2 rooms on 31st October in Hotel Milestone, Sevoke Road, Siliguri.
Booking Id- HTLDNAGF8W7PXF2J
PNR no- [protected]
Payment was made through UPI.
I was not able to stay at the hotel due to local Id issue and I've requested for refund but hotel denied it.
Request team to process refund as soon as possible.
Necessary screenshot attached for your reference....
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S
Saikat1995
from Siliguri, West Bengal
Nov 1, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Refund against booking ID HTLDNAGF8W7PXF2J

Address:Siliguri, Sevoke road

I've booked 2 rooms on 31st October in Hotel Milestone, Sevoke Road, Siliguri.
Booking Id- HTLDNAGF8W7PXF2J
Payment was made through UPI.
I was not able to stay at the hotel due to local Id issue and I've requested for refund but hotel denied it.
Request team to process refund as soon as possible.
Necessary screenshot attached for your reference....
+2 photos
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J
JanGraveson
Nov 1, 2021
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Card Payment

Address:goa

Hello,

On 15th March 2019 you took a payment on my card of 53, 218.00.
Please advise what this payment was for.

POS 514834XXXXXX7882.

TRANSACTION [protected].

This matter needs your prompt attention and reimbursement....
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N
Nehaarlac99
from Ranchi, Jharkhand
Nov 1, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Refund money of failed transaction train tickets

Website:Goibibo

Refund my money asap it’s almost more than 3 weeks ..y u r not refunding my money?? Goibibo is worst app ever.....
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T
Tetei hlawnchhing
Nov 1, 2021
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Payment problem

Address:Nagpur
Website:Gobibo

Sir,
We apply flight ticket from your company but no ticket booking and also money is already cut.please can you return that money in my account......
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P
pavana bhat
Oct 31, 2021
Oct 31, 2021
This thread was updated on Oct 31, 2021
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Money debited from UNION BANK account ,but MAGNUM HONDA insurance is saying its not credited to them.

I have a done car insurance premium renewal for Magnum honda and it dorected me to IBIBO .Transaction happened succesfully and I received sms from the bank confirming my money debited from the account. Insurance company is telling they havenot got the amount. Kindly check and refund the amount.
Thanks,
Pavana...
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S
Smithlys2003
from Bilimora, Gujarat
Oct 31, 2021
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Refund for flight Jakarta to Mum

We had booked a tickrt from Jakarta to Mumbai n back through goibibo. However the carrier had stopped services and ticket was canceled..
It's been 3 years and no refund has been received yet....
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