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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard
Customer Service Contacts

ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 41

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A
Ak Soni
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farzi insurance

Address:Bilaspur, Chhattisgarh

i am alok soni n i have honda cbr-150 mane n.d. polise kraya bt inhone mere only 1st party m normel insurance kr di n mese n.d. polise ki money li so its rong (420) kiye y. meri insurance IRDA registeration no. 115 service tax registeration no. GIS/MUMBAI-I/1528/2001 service tax no. AAACI7904GST001 mane apni honda cbr150 bilaspur ganrel honda se h jiski price 133465 rupee h wid insurance....
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S
shekh53
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inspection pending since 10 days of car

Address:Bangalore, Karnataka

This is with reference to my Car Insurance Proposal W[protected] . I have made payment on 3rd Jan . It is been 10 days now. Can you please tell me when inspection of my car is to happened? At the time of buying . It was told me that inspection will happen in 24 hours. Mobile number ; [protected] Regards Chandrashekhar--...
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S
Sudipta Banerjee
from Kolkata, West Bengal
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Non-receipt of the policy

Address:Kolkata, West Bengal

I had made a property insurance of Rs. 24, 000/- against my housing loan but I am yet to get the insurance document. The ICICI cheque (cheque no. 004310 dated 25/09/2014) was realised on 13/11/2014 from ICICI Lombard. But it has been nearly two months till I get any further communication from ICICI Lombard. Whenever I contact the person who collected the cheque from me, he neither picks up his cell nor answers satisfactorily. The name...
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M
madan sain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HEALTH CLAIM

Address:Jaipur, Rajasthan

Dear Sir, I purchesed a policy your company I submit aCritascal inless claim but not setteld till daste policy document menstion 30 days of investigastion, your policy term and condision compited 30 days . all require document submit by your company, document submit 2 time but not steeled till date your investigator come to hospital collect all document by mrd department, and your Manager dr navneet goyal required document I already send...
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G
Gyaneshwar Kumar Gautam
from Delhi, Delhi
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REGARDING RIDICULOUS SERVICES

Address:Gurgaon, Haryana

Greetings of the day... Sir/Madam, My claim no:GEN[protected], Registered Mobile No:[protected].I lost the job on 28th September 2014.I called up in the customer care 18002666 in the month of october.Then I received a letter in the month of November.I couriered the documents on 5th of November and delivered on 9th of november.From the starting I called so many times but not well responded.On 3rd Jan 2015, I called up in customer care,...
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V
Vasanth Kini
from Bengaluru, Karnataka
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Regarding the disappointing service provided by your executive.

Address:Udupi, Karnataka

It is my painful regret to inform you about the service provided by one of your executive (which I rightfully believe is banks service) in regards with the car insurance policy, which is not only disappointing but also absolutely unacceptable. I had personally visited your Udupi branch somewhere in the third week of December, 2014. I was then asked to contact Mr.Srikanth on +91-[protected]. After repeated calls, you executive Mr.Srikanth visited...
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A
Akshay Raghothama
from Bengaluru, Karnataka
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Online renewal Cheating

Address:Bangalore, Karnataka

Hi, I have a car insurance for my Hyundai i20. Online if I renew the existing policy then the premium amount is showing as Rs.15158. The same premium is showing as Rs.11114 if I select a new policy and provide details of the old policy. This is complete cheating! Why is there is difference of 4K of existing customer and a new customer. Why should I buy policy from ICICI if they are cheating like this. I chatted with online executive,...
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R
RAMESH BABU R
from Gurgaon, Haryana
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Generated cover note for carinsurance is not correct

Address:Bangalore, Karnataka

After paying the money through online link provided by elite insurance agents, it gave a cover note. Which is not the original one as per the ICICI lombard insurance customer care replied. What need to do to track my payment and proposal/policy....
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S
secprn
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home Loan Insurance

Address:Gurgaon, Haryana

It's really made me upset and put me in deep sorrow when my insurance claim has been rejected by ICICI Lombard. I had lost my Job on 30th Nov due to cost cutting in my organization and It has been cleary told me by ICICI executive that my home loan based policy " HOME SAFE PLUS (No: 4065/ICICILL/94075488/00/000) " is active from the day one and my home & I are secured under this policy from the same day. It was big shocking day for me...
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D
dharmender1986
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed claim

Address:Faridabad, Haryana

hi i have taken a motor policy from your company, on 4th dec 2014 my eco sport car has been accident which i already claim ragister with your toll free num 18002666, claim num is MOT04230006. today is 29th dec-2014 but still claim is in pending status . is this the services offer by icici Lombard to customer . Your appointed representative nt given correct information . when i ask the csm wat happen about my claim he did not get correct information,...
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N
naidu88k
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay claim

Address:Bangalore Urban, Karnataka

Hello, I have made a claim under group insurance. I have claim details, but some detail, They reply to my office mail id after 15 days after sending claim form. I have send the additional detail throught courier, ICICI sent me 2 reminder, I have send courier, but still they have send me the reminder. when 1 reminder where sent me as per courier DTDC additional forms where already delivered, but still they didnt check n sent out 2 reminder....
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S
sudk
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service

Address:New Delhi, Delhi

Hi, On Dated 10, December 10, 2014 i had registered a claim no. mot04241155 against Policy No. 3005/W­28834577/00/000 and your executive commits me that on tomorrow our field supervisor checked the bike and process the claim but i have not received any call from your side and for the same when i called yesterday (December 12, 2014) at your call centre and ask him, executive says he has taken my request and given me the Service Request...
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snikitha_123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vehicle claim

Address:Hyderabad, Andhra Pradesh

My client Sri Kaushik Duggi Sahu Hyderabad got his vehicle insured in your icici lombard Hyderabad bearing vehicle No.A.P.-20-AA-3456 and the insurance policy No.3001/86186642/00/B00. The said vehicle met with an accident on[protected] at 5-30 PM near Kothakot Mehaboob Nagar Distrct Telangana State. Sir my client informed about the accident to your good offices and all the required documents had been submitted. The claim No.MOTO3936367....
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R
Rishi Madan
from Mohali, Punjab
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deny for transfer of ownership

Address:Jalandhar, Punjab

repected sir On 6 september 2014 I had buyed motor policy from icic lombard general insurance for my i20 car registerd pb08bt4687 the policy number is 3001/93711498/00/B00 i had buyed a second hand car whoes insurance wasnt available but to transfer the rc the insurance of car is mandatory so i buyed a new policy from icici on the name of previous owner named mr gurvinder singh but after the rc was transferred on my name i called the company...
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K
keya1987
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Premium payment acknowledgement

Address:Chennai, Tamil Nadu

I had paid my premium money for renewing my 2 wheeler motor insurance toward payment for ICICI Lombard through HDFC net banking on November 22nd, 2014. Till now, I haven't received any acknowledgement regarding the payment made. I had raised several complaints with ICICI Lombard through email and phone communication but, I haven't got proper response for the complaints made....
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sudhirdhawan
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vehical claim

Hi, This mail is regarding accidental claim of 2 wheeler Honda Aviator with registration number as UP 76 Q 0939 in name of Sudhir Kumar Dhawan in October 2014. The policy number is 3005/[protected]/00/[protected] with ICICI Lombard under Zero Depriciation clause. As the insurance had a feature of cashless vehicle service under accident I require an inquiry that why I was charged Rs 3700/- at the time of delivery as my vehicle was not...
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Samadhan Bagal
from Pune, Maharashtra
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Regarding wrong transaction of amount of Rs. 5187 from icici credit card

Address:Pune, Maharashtra

On Saturday I have call with ICICI executive for linking Aadhaar to Bank Account. After completion she request and transfer call to ICICI lombard executive to know about offer. I listen offer of Card Protection Plan. But I haven't agreed or confirmed to pay amount Rs. 5187 to ICICI lombard. I strongly request to take action against this fraud and refund my amount back....
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sailesh_kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitments in policy wordings

Address:Mumbai City, Maharashtra

I have taken icici medical insurance for me and my spouse, i have not claimed any thing till now and been reniewing successfully from past three years, as recently i came to know that my wife is pregnant and i have checked the policy wording document which is kept on icici website and in that it is clearly mentioned in page 6 and point no 6 line d, that the waiting period to avail this maternity cover facility is 3 years, so i called up customer...
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Krishna Chaudhary
from Delhi, Delhi
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Very Pathetic Customer Service

Address:New Delhi, Delhi

Below are the my old policy details. Current policy i have submitted to ICICI. So i dont have current details, it is a request to you that kindly pull the data from my old policy. cover Note number : 78200206 Let me tell you the story : My bike was stolen a few months ago. So I had to complain at ICICI and dwarka police station. from police station i received FIR copy and from ICICI one one your executive his name was (Mehar singh...
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H
hnb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of my travel insurance claim by ICICI Lombard for shuttle charges at USA

Address:Pune, Maharashtra

REF: My policy details: 1. Policy number: 4129/W[protected] by ICICI Lombard 2. Geographical scope: worldwide 3. Plan name: Gold W250 4. Premium paid : Rs 8474.00 Correspondence happened with Mr. Saviraj Shetty, Asst, Manager Claims Dept. ICICI Lombard and all this is present in attached document. His email: [protected]@europ-assistance.in Address: Europ Assistance India 301, C Wing, Business Square, Chakala, Andher Kurla Road, Andheri...
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