Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 218

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
deesax44
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upgrade sim not working

Address:Mumbai City, Maharashtra, 400028
Website:www.ideacellular.com

I went for linking my idea number with aadhar, they linked my number with aadhar as well as also upgraded my sim to 4g. I were told that within half an hour new sim will be working fine.
But even 48 hours later i am not getting network, not able to do anything.
I went to care again and told them about my problem, they again gave me new sim card and were saying, in next 2 hrs sim will be working fine. But again, i am facing the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sundravalli
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea refund not received after porting

Address:632006

I ported out of idea postpaid connection on 16th nov. It's more than 3 months since i have ported out and no signs of refund of rs.406.28. Mobile number - [protected]. Multiple times have contacted idea customer care and emailed as well (Almost 20 times and can submit all comms with proof). No proper response at all. This is totally unacceptable and fraudulent where idea is withholding monies owed to customer. Kindly action as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tompads
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill payment - idea network poor

Address:Pune, Maharashtra, 411057

After porting out from idea network. I am again being called back by customer care people of idea for further payment of rs. 230. My question is how can you approve a port out request without clearance of bills. With the current situation i am now considering to put a port out request for my other idea connections too.
My idea number was [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gopizone
from Tambaram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my number been barred

I have traveled overseas and my number has been barred. I call customer support to help me, they take the call and they say in 1 hr it will be active and u can make calls. Till now the block is not removed and i mailed idea customer care, there is no reply from their side.

When i message them in facebook, they say me to visit a idea store near by. So total headach with this network.

1 network and 3 solution,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash Dewakar
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong number recharge reverse the amount

Address:Dehradun, Uttarakhand, 248008

Dear sir or mam

I am done online recharge but the number has showing wonrg please revrrese the amount as soon as possible

Date of the recarge - 17/02/2018
Tanscation id - lhmp[protected]
Wrong number - [protected]
Correct number - [protected]
Bank name - punjab national bank

Please reverse the amout or recharge with correct number kindly contact with mail or the mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anurag Goswami
from Saraipali, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

continuing turn off my number

Address:Gwalior, Madhya Pradesh, 474002
Website:[email protected]

Sir/mam, i am very unsatisfied with idea cellular service.in january i switched postpaid to prepaid but after that they are continuing temporary lock my sim and when ever i call on there customer care they ask same question every time it is happening since 20-25 days please help me out. I mailed idea team yesterday but they didn't respond yet so i dicide to contact you. Just hear and take a action as soon as you can this no. [protected] i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
P Ashish
from Bina Etawa, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong billing and monthly plan not recrudesce/change by idea

Address:Sagar, Madhya Pradesh, 470113
Website:[email protected]

Dear sir,
Even after repeated request from you, my mobile no. [protected] monthly plan is not being changed from 349 to 99. Please change it and correct my current bill.
So that i can fill the bill amount.
My current bills attach for your reference.
(Please solve the problem)
Thank you
From: appellate mp [mailto:appellate. [protected]@idea. Adityabirla.com]
Sent: 16 february 2018 11:09
To:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivin MT
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

south indian bank sbi credit card fraudulent transaction to idea cell-billdesk

Address:Ernakulam, Kerala, 682508

Yesterday evening (15-Feb-2018 6:32pm) I received a call from an unknown number([protected]). She told me that she is calling from SBI Credit Card Office and has called regarding bonus point claiming matter.
She stated that I was having bonus points for all the transactions I've made till date and I've not claimed it yet. Also added that this bonus points have been expired and she will recover this expired points for me, and for...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rJJU
from Mumbai, Maharashtra
Report
Copy

postpaid idea sim no. block automatically

Address:141120

I am pankaj gupta, i have a postpaid idea sim which number is [protected] that used many years but its not working at time its blocked automatically without any information by idea company . i am so surprised so please to requested to continues my idea postpaid number. my alternative no is
[protected], please give any information on this number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MohanInjapuri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent case transactions in my credit card

Address:400083
Website:www.consumercomplaints.in/new_complaint

Dear ideamoney,

Yesterdya someone did a fraud transaction from my account using ideamoney. Please help me.

I got a call from stranger (Named sarika joshit) on 15/02/2018 and she told that they are calling from hdfc credit card department / payindia phone number – [protected].

They asked me to provide a different credit card details where we can deposit the point, post which you can redemend,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MohanInjapuri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent case transaction

Address:400083
Website:www.consumercomplaints.in/new_complaint

Dear ideamoney,

Today someone did a fraud transaction from my account using ideamoney. Please help me.

I got a call from stranger (Named sarika joshit) on 15/02/2018 and she told that they are calling from hdfc credit card department / payindia phone number – [protected].
They told that because of i have not redeem my reward points of credit card, they can send money rs 4865+4879+4921 (Three transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sri19189
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my mnp to idea postpaid connection is not activated yet.

Address:508207

Sir,

This is srinivasa rao i have ported my number from airtel postpaid to idea postpaid connection on 08/02/2018 time : 01:42 pm and i got a message from idea on 10/02/2018 time : 02:58 pm

Message : dear customer, request for port in via o[protected] has been successfully registered. Thank you for preferring idea services.

But my sim is not activated yet. I am getting mental trauma about...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Remode Ramachandran
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated by charging rs.1500 extra by changing plans without consent.

Address:Ernakulam, Kerala, 683102
Website:www.ideacellular.com

I was using idea easy share plan at rs.499 in 1st number ([protected]) & with rs.99 / month in 2nd ([protected]) and 3rd number ([protected]).
I had to port 1st & 2nd number to another service provider due to some reason, but still i maintained, my 3rd number in idea as it was my standby number.
They have changed the plan of 3 rd number to ultimate plan with unlimited calls and 1 gb per day with rs.499+tax without my consent.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha Hasan
from Murgud, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blocking the number.

Really disappointed with the customer care service. I had lost my phone in which there was n idea sim and this sim had no balance but was on. Worried, i called the customer care to block the sim since it was lost and no one should misuse it. The person whom i had called told me that it is already blocked. Such a vague answer?!!! And finally i got my lost phone back and hence the sim too and surprised to see that the sim isnt blocked and the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakhvinder Bhamrah
from Sendhwa, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud exaggerated bill amount of postpaid connection

Address:Indore, Madhya Pradesh, 452001
Website:Care.ideacellular.com

Hey

My name is lakhvinder singh and my postpaid number is [protected]... This is to register a complaint against idea as i m using 349rs plan but every month bill amount for my plan is increased and this month it went up yp 900rs which is totaly impossible and i know i have used 50 rs subscription plan but it doesn't mean my bill come with that much amount it is totally a fraud and now i am. Not going to pay any bill and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
salamat khan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indiagames charges deduction

Address:461001
Website:Idea deducted rs. 05 from my main prepaid balance without any reason. When i called cc they behave m

Idea deducted rs. 05 from my main prepaid balance without any reason. When i called cc they behave me rudely and cant give any logical reason for deduction
They said i download something chargable content but i didnt download anything
Message from idea
Dear Customer,
thank you for downloading NewArrival_GM from INDIAGAMES.
You have been charged Rs. 05
Your balance is Rs. 00.61

I didnt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anoopmj
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

permanent disconnect

Address:411016

My number which was ported into idea was disconnected because of an outstanding bill with airtel, which i was not able to pay because i was not in india and was not informed about this in advance.

The bills have now been paid but the number is still not working. Can you please help with that?
My phone number which was disconnected is [protected]. At the moment i am available on [protected].

Anoop sharad...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ravindradubey
from Raigarh, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms of winner of 3 lakhs rs by idea

Address:Korba, Chhattisgarh, 495667

Idea cellular — sms - idea - [protected]


I got a sms from a no. I. E. You are winner of 3 lacks or pulsar bike rs., to claim it they want 350 rs recharge in no. [protected].

Then after send all the details i. E. Bank name, adhar no. And address.

I confused its a fake sms or not. For trial i recharge 350 rs in given no. And now they want the details.

Kindly suggest anybody,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Punit Sinha
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction from idea

Address:Alwar, Rajasthan, 301705
Website:www.ideacellular.com

Balance deduction of 7 rupees on 14th feb.18 at 12.44 am from my mobile phone no [protected]. I have not downloaded any game but message received from idea that balance deduction for game downloading. This is like a fraud that deduct the balance without any reason and left the message that you have download. Talk to customer care they are not refunding my balance....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Victim of IDEA Frauds
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call from delhi court - threatening

Address:Hyderabad, Andhra Pradesh, 500019
Website:Idea Cellular

13th feb 2018, got a call from [protected] [upadhyaksh shanky chaudhary] and she said, she is from police verification team new delhi and police case filed against me and gave a case no as xxx and ask me to contact high court advocate [[protected] ] vikaram rana.
I contacted him, he said, aditya idea failed a case against you due to non payment of idia post paid bill payment of 700rs. If you pay the bill before 12 pm today so that i...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy