Idea Cellular Complaints & Reviews

Hi. My parents are using idea network. Call from the showroom saying payment of bill is still not yet done and so my mom said we will do it soon as possible. But still the executive used abusive language, taboo and so many words which were arrogant and disgusting to hear. My mom and dad felt very bad for the whole day. They didnt expect such service from a reputed concern. They felt disturbed about the words the executive spoke to my mom....

On 12th feb 2018 in the morning at 8:47am when i turned off the flight mode i got the message that an amount of rs. 3 have been deducted from my account. No description of why it has been deducted or for what service just plain and simple that rs. 3 have been deducted from my account.
At about 9:20am i called customer support @198 to enquire further (As i have heard before that idea unethically charge "x" amount from customer for some...

Idea deducted rs. 99 from my main prepaid balance without any reason. When i called cc they behave me rudely and cant give any logical reason for deduction
They said i download something chargable content but i didnt download anything
Message from idea
Dear customer,
Thank you for downloading newarrival_gm from indiagames.
You have been charged rs. 99
Your balance is rs. 100.69

I...

I have to port my idea connection to airtel due to network issue, so have visited the airtel store for complete the process of port, but in the process idea mekes the wronge report for airtel and also for me.

payment issue shows to airtel and user decline shows to me...

but for the porting i have done the 249rs advanced payment to idea, for stop the porting idea in not on right track.

idea plz...

I went to new zealand in the month of september 2017, an amount of essential.2000/- was deposited at your local outlet situated.. Idea cellular co.1st floor rajlaxmi complex rail toly gondia 441614.
I came back to india on 24.11.2017
And demanded refund of my deposit with you. The local staff refused to refund the money and told me verbally that the deposit is non refundable. This is very unprofessional act and is comes under...

Dear customer,
Thank you for downloading animation from nazara.
You have been charged rs. 26
Your balance is rs. 0

I haven't downloaded any such thing
Why the deduction
This is cheating on idea prepaid behalf

I don't know about this site nazara
I haven't taken any such service
Why would they deduct money like this

Its better to switch the company...

Hello,
Idea company charge me extra bills in my account on not given no. (Not used by my account). But they say this number is in your account.
They calling me every month and told me they will sort out this, but they didn't yet. And every month it start from beginning any apply monthly rentals.
And second thing they converted my employee no in prepaid without paying bill amount....

Hi. I never subscribed for dindo subscription for my phone number and yet it was activated. I have been unknowingly paying rs 150 for the past few months for a service i did not subscribe for. The operator has brought this information to my notice right now.
I want a full refund of the unnecessary amount i have been paying for, whose benefits i haven't enjoyed. Kindly curtail to the same....

Idea deducted rs. 99 from my main prepaid balance without any reason. When i called cc they behave me rudely and cant give any logical reason for deduction
They said i download something chargable content but i didnt download anything
Message from idea

Dear customer,
Thank you for downloading newarrival_gm from indiagames.
You have been charged rs. 99
Your balance is rs. 311.08
br...

I am not downloading animation from nazara your sms idea cms charge 100 rupees downloading animation from nazara but i am not downloading i request please my 100 rupees refund my balance
Regards
Plz refund my 100 rs to my balance
How could u download automaticly illegally... So plz i want my money back... As soon as possible.....

I have received an email from idea to attend lok adaalat pune for settlement of account of rs. 516. I had disconnected my account three days before the month end for which i had paid full amount. I don't understand how i am liable to pay the amount. Please guide on what i can do. This is highly unprofessional. I don't think i am liable to pay this amount. Can anyone also tell me if there is a clause in idea's agreement to pay 1 month extra...

Sir
I had applied for postpaid to prepaid conversion of my idea no. [protected] from idea centre in lalkuan district nainital u. K. He said that it is 7 days process, and your number will be switched off for 2 days. But my number get off the same day i register. Today is the 3rd day but my is still switched off. I am facing much problem due to this. Please do the needful.
My complaint number is c[protected]...

Hi,
After calling a toll free number[protected], from my idea cellular mobile ([protected]), the account balance is deducted totally and the call got disconnected. Upon inquiring with the idea customer care executive, the first person (Koteswararao) who received my call, couldn't answer why the balance got deducted and responded like he'll transfer the call to his higher executive. And after the call got transferred to his senior...

Automatic balance deduction on my idea number on 8/2/18 by activating vas on its own. The company is saying that i have pressed the *123# keys and activation is done by me. But in real i didn't press any key and not followed any process of vas activation on my number. Idea is making fool of it's customers by forcefully activating its services and deducting balance automatically without customer's willingness. Idea #shameful act....

My broadband account no. is[protected]. I had sent email to terminate my account on 13/7/2016 before generation of new bill for Aug 2016 (generated in advance on 1st Aug), as I was moving to a new place where there is no Idea broadband service.

Renuka from Idea broadband customer service team asked to drop an email 48 prior to disconnection date. I dropped an email on 28/07/2016, as suggested but STILL THE BILL for Aug 2016...

My idea sim was lost and i have blocked the sim through customer care, still my postpaid bill is getting generated for each month. They have collected the bill amount from my home without informing me about the same. Its really frustrating to deal with idea customer care as they are not responding to any queries properly.
Kindly refund my money (Bill amount collected) and stop generating the bill for the same number....

Sir i recharged in my idea no. [protected] but amount not reached in my account but when i checked my transaction in free recharge account then show transaction complete. So after all i call in idea costumer care they told me your recharge not success. So please take action

My transaction id-fcvc[protected]

Amount - 39

Ankit sachan

Please help me...

Sir, i have idea prepaid number [protected] in haryana circle. I am regularly getting flash messages from your side which are chargable also. I had requested through customer care to stop these messages but to no avail as i have been charged multiple times. Please stop these messages or i shall have to discontinue using idea prepaid. 2 times i have pay 99 rupees unwated service download on my phone automatically. So please stop this flash...

Idea company has not refund my security amount to rs 463/- wrongly paid by me to limit enhancement feature and seized by them till dated even after porting my number... This amount was not been refunded or adjusted against bill amount for the whole year i used the service... I have complained many time while using the number but no initiative being taken by them and assured myself to be refunded if i port.. But even after porting i dint get...

My number : [protected]

Almost from past two months am receiving calls and I am not able to call anyone properly. I have to try multiple times to make a call. For income calls people have to try hundred times. I have raised these many complaint:[protected],[protected],[protected]
But no proper response till and without any resolution complaints has been closed without my confirmation.

Interest...