Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 221

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
tibinhere
Nov 23, 2022
This thread was updated on Nov 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea sim not working in uae (abu dhabi)

Dear my idea sim is not working in uae.
My number is 0091 [protected].
My uae number[protected]. (Abu dhabi)
My name tibin joseph

Please help.

It is not connecting to any other networks in uae.
Network name showing as "emergency"
I called to idea customer care from uae in ([protected]) the call was not connecting. Tried it 5-6 times.
Tried to manually also but not connecting....
Helpful
16 other people found this review helpful
16 found this helpful
3 Comments
Report
Copy
A
aman.spl
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vas activated without knowledge

Address:143401

I have a complaint regarding deduction on account VAS by idea cellular. An amount of rs 5 deducted each day from my account for fashinz service which i was never subscribed. when i call idea customer care they did not have any knowledge of how it was activated and when. their response was unsatisfactory. not ready to refund money. pls guide....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitverma02
from Mandleshwar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

calls from delhi high court

I raise request for port from idea to airtel and i have paid full last month bill with advance 100 rs for 1 week (For port duration usage) as idea person said. Network successfully ported from idea to airtel. After few days i get calls from idea and they said you have 1200rs unpaid bill and you have used 900rs datapack and 300 for calling. After so many calls ideas customer executive said we have generated wrong bill please pay only 200rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhanu Phaneendra
from Hassan, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

caller tune activated but not working

Address:East Godavari, Andhra Pradesh, 533255

Dear sir,

Greetings for the day,

Activated the callertune on 21/01/2018 charged 39rs still now it was not activated.
Raised the complaint 2 times on telephone they closed the complaint but no solution given.
Mailed them for 5 times.
Today called to customercare one person akbar told that i am giving trai contact no [protected] and raise your complaint there. Called to that number ni one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priyanka121
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea is charging every month downloading cine masti from indiagame

Address:Pune, Maharashtra, 413102
Website:IDEA CELLULAR

From last 3 billing cycle idea is charging rs.99 for downloading cinemasti from indiagame where form mobile i am not downloading such games or any application.. Each time i called to custmer care and the representative give very stupid answer that u might be download by mistake.. But this completly false. Idea is charging unwanted charges where customer is not downloading at all..1 feb 2018 again the msg come in my inbox from iz-ideacms n...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shweta Satpute
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transactions done on my debit and credit card

Address:Bangalore, Karnataka, 560103
Website:Idea money

Hello team,

This is to report an urgent case of fraud transaction done multiple times from debit and credit card on 02/02/2018 around 11.30 am.

There are four transactions done for amount 4996/- each on debit card and three transactions done for amount 4996/- each in my credit card.

Kindly do not go ahead with any transaction. Please stop all the transaction.

The details of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AjithPillai
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

asking pay bill which I've already paid!

Address:Hyderabad, Andhra Pradesh, 500019

Sir/ma'am,

I'm an idea user with the number "[protected]". I've converted my idea post paid to prepaid on january 1st week 2018. As per the message received from idea, i've paid the last outstanding amount of rs. 108 on january 25th using their ivr options. Now, i received an email to pay a bill of rs 115.93/- on february 1st.

Idea customer care is unable to check the status since i'm converted to prepaid. They...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AshutoshBose
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got deducted because of vas and i am not being reimbursed

I am Ashutosh Bose, number [protected], on 1st feb Idea automatically activated some CLIPKART services and deducted Rs150 from my balance. When I spoke to the customer care, they said service request has been raised and money would be reimbursed but today they said request has been cancelled and money would not be reimbursed. The service is pathetic and they are looting money. This is the second time money has been deducted because of VAS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satheesh V S
from Adur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service of idea store people

I went to idea store located at ranni pathanamthitta district to take a duplicate sim card for my wife. I dont know for what reason, those people are not at all interested in providing me with that service. Simply telling with some lame excuses like machine complaints, you should go to other store, here u wont get sim card. There is no facility here.
It may be because these store does not get any benefit for duplicate sim.
It...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mrpn1986
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment for payment with wrong bill (username: 012373035921)

Address:Pune, Maharashtra, 411057

I think now a days idea broadband hiring goons in his office who don't have manner how to talk customer. I have already done 12 month payment still in my account showing 5 months payment. I tried to call 100 times to them explain everything. But everyday i receiving a call someone saying i am from idea broadband legal department.. I again explain same thing to them. But still now no result. Today they cross all the limit.

Today...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yogesh.ghatge
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cellular confusing / misleading / cheating offer for rs 392 - 70 days

I have recharged through internet for rs. 392/- by seeing the option for 70 days. This option is completely misleading/confusing and purely cheating offer. This offer was available when i recharged the through idea app. I called to idea customer care and requested to add the benefits they are now asking to provide the details of the offer which they have provided :). The attendant refused to change it. I contacted via mail as well as calling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shweta Satpute
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transaction done on my debit and credit card

Address:Bangalore, Karnataka, 560103

I received a call from a lady claiming to be a credit back person and that my points are going to get expired and she can help me get it back to my account. Amount of 4996 has been deducted from by Debit card four times n credit card three times. Its my sincere request to identify the wallet with mobile number [protected] which is trying to cheat people by looting their hard earned money...Idea customer care was absolutely not concerned to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Raghu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my sbi credit card misuse by fraudulent team today between 4.30- 4.39pm.

Address:Bangalore, Karnataka, 560103

Dear Sir/Madam,
My SBI Credit Card (xxxx-xxxx-xxxx-8082) has been misused by a fraudulent team today (02/02/2012)between 04.30 pm – 04.39 pm.
and i received a call from this number [protected].

As of now, I have blocked my SBI credit card . Please help to reverse these transactions that happened in the name "IDEA CELL-BILL DESK" on 02/02/2018.

i am always reachable at [protected]@gmail.combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tyagi@atul
from Wazirganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

allotted my idea no to another customer

I am a idea customer last 4 years and idea company alloted my phone number to a different user on idea network. My phone number was linked with my bank account, aadhar, pan and i have been left handicapped without my number. I am student and i have submitted my number in examination forms. I have my whatsapp account on that number since 4 years. I have been left handicapped without my phone number as people related to me cannot reach me and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shefali Rai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

siphoning 4g data from customer

Address:Pune, Maharashtra, 411001
Website:www.ideacellular.com

I have been an idea cellular customer for 10 years now.

In all these years, i have found idea to be the most expensive cellular network provider. However, i continued to use it due to better coverage network.

Now, after having upgraded to 4g sim, all my troubles with them have begun.

First, they will never tell you if certain recharge packs are active anymore or not. It is only after you recharge...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivaji kumar yadav
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

security deposit amount is not refunding

Address:Ghaziabad, Uttar Pradesh, 201009

Respected sir,
I am shivaji kumar yadav my postpaid mobile no was [protected] which migrate with postpaid to prepaid on 22 dec 2017 but at the connection time i have paid security amount rs 300 to idea care but after that i want to raise the application to refund my security then they people told me that your security deposit amount is not reflected in database until same amount is reflected in my mobile idea app.

I...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hari212
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill payment 7095095759

Address:Hyderabad, Andhra Pradesh, 500020

I have paid 400 rupees on 16/6/2017 on [protected] it was not reflected to my account till date and called customer care service they were helpless and sent all the proofs for my bill payment to customer care support and got reply as their records are not matching for my bill payment, on 29 th jan received a mail from ramachandran kv ([protected])
I called on above number and female executive answered my call and asked me to come to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sri Harish96
from Hyderabad, Telangana
Report
Copy

idea flash notifications keep coming

Address:Hyderabad, Andhra Pradesh, 502032

Dnd activated, i have requested to stop idea flash messages but customer care
Says they can not stop sending flash messages from idea side, only option is to request mobile phone (Iphone x) service center to block all flash messages in my mobile. They keep coming continuously even after dismissing it. It happens for 8mins continuous and after that it stops. It happens many times in a day. If it is not dismissed, the screen wont turn...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ryanuchiha010
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care not answering to my call

I called customer care for problems related to slow internet & they diverted me by giving different answers & saying that my problem is invalid. Later on I get angry & talk offensively against them. Later after that I called again for the same reason to talk with different person. At that time they started saying me that there server went down & call after 6AM in the morning(I called them at 11:40PM).

I called them during...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anup.shende
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent/unethical charges

Address:Pune, Maharashtra, 411014
Website:[email protected]

Hello,

My name is Anup Shende and below are my details:
Anup Shende
A2-604, Vishal Leela Residency, Tukaram Nagar, Kharadi, Pune 411014.
Mobile. [protected]/[protected]/+[protected](My current number. I am in Canada now)
Email: [protected]@gmail.com / [protected]@gmail.com

Idea Broadband details against whom I have a complaint:
Idea Broadband
Hadapsar, Pune, Maharashtra,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy