IFB Industries Complaints & Reviews

Placed an order for fully automatic washing machine from flipkart dated 30th august 2017.
Since the beginning water level button is not working, one person visited to resolve the issue and he said to raise this issue to the company but it has been already 20 days and no one has responded back. Raised my issue 3 times to the customer care on toll free number but still no one has turned up to either repair or replace the machine. Highly...

I purchage ifb top loadind washing machine model tl-sdr, 6.5kg aqua, sr. No. 006077 from yadav electronics, rawatbhata, chittorgarh.
After purchaging, this machine does not working properly.
Following are the problems mentioned bellows.
1-cloths not clean properly, special cuf and collers.
2-durring washing black colour cloths, fine lint sticks on the cloths and removed only after 2&3 hand washing.
3-if...

I had purchased 6 kg front load washing machine of ifb on 9/6/2014. It is still under 4 years 100 percentage warranty. My machine motor pump part has been replaced by a technician. Now still being under 100 percentage warranty, technician and his in charge demanding money from me. They say 100 percentage warranty does not include motor pump which is not clear. I had clean machine as per demo given to me. I didn't got any callfrom ifb company...

I had bought this IFB washing machine in 2013 and it's warranty had expired on 28/1/2017. On 26/09/2017 at approx. 10:30 AM, the machine caught fire when in operation, and fire continued in spite of discontinuing the power supply. The machine was completely gutted and has caused a massive damage to my washing area and Kitchen ruining other appliances as well. The whole house needs to be repainted. We were very lucky that fire was doused in...

I purchased an ifb washing machine in july 2016. I livein calicur, jerala, south india. My machine developed a minor issue-water not entering the tub (Pipelines are fine). I registered a complaint thru their toll-free number on 23rd sat 2017 and was assured that someone would come for servicing within 24-48hrs. So far nobody has come for service. After-sales service of ifb is pathetic. An absolutely unreliable company....

Yours amc cost is too high, i am taking amc for the past 5 years, your service is very poor, there is no periodical checking done during the amc period, service people comes only if any complaints made.. This is not fair, the company should instruct the agency's to do the periodical service promptly, the cost increases rs600 compared to last month this is very high, if this goes further the amc for the year may touch the cost of washing machine......

I had ordered ifb washing machine top load fully automatic 6.5 kg frm flipkart in exchange offer my machine was in working condition bt d delivery person rejected as d above fiber had a single crack on it which dsnt even relate to d working of machine is dis d customer satisfaction priority??? Customers are cuming to you nd ur distributors dsnts bother for it which is highly disapointing...

I have purchased an 8 kg front load washing machine of ifb on 1/1/2014. It is still under 4 years 100 percentage warranty. My machine drum part has been replaced by a technician. Now still being under 100 percentage warranty, technician and his in charge demanding money from me. They say 100 percentage warranty does not include plastic part, whether on the other side neither company warranty book details shows it nor company website say that...

I have purchased a front load automatic washing machine of ifb 8 months ago. But it has so many defects. After complete of wash its door got locked and can not unlock it for last 3 days. Also so many other defects. After i lodge a service request they gave me a bogus ticket no. And said technician will come within 24hrs but now 72 hours gone, still no bloody technician called or contacted. My wet cloths are still inside the machine. I have...

We have registered a complaint with ifb with ticket no. [protected] on 12th sept, 2017.
Technician has visited and informed us that there is fault in pcv and door sensor which is need to be replaced and taken visit charges.
After that we are following up with technician for the replacement of faulty part there is no proper response. Even after 10 days parts are not available.
If ifb is unable to provide the spares then...

Hi ifb,

My microware is again not working, and when i am trying to registering a complain though phone, ivr is responding in cycle and menu is not moving ahead, so i am trying to reach to you here.

I had faced an issue with microwave and i raised a complain here last time and it was resolved in about a month time.

The complete details is here : https://www.consumercomplaints.in/ifb-industries-microwaveservice-request-not-en...⇄br...

After my 5th time complaint to central phone number, two techs came on 15th sept and said the filter had to be replaced which they brought and replaced on 16th and took a cheque for rs.3150 including rs. 590/- service charges. The same evening i phoned the franchise that the leaking continues. After a couple of days the techie came, meddled and said that i could run it once or twice and report to him. I ran the machine three times and next...

A complaint was registered for microwave ifb product.. Company send it's authorized person... Initially he want to change thin film from available film in 800 rs.. But it as observed that it was old and tempered andhe ran away... He again come later on with sealed film and assembled it.. He charged rs 1140 where is mrp of the product was just 232.. On bargaining he take rs 945... Later on when i come from office and saw packet of product.....

Absolutely horrible service

I raised a complaint of microwave oven on[protected]. After many days and lots of calls, service executive came and asked to replace magnatone of oven after many days and calls they came with magnatone and replaced it. Now they said there are some other parts also missing so i ordered they too.
But till date[protected] i am not getting solution for my complain.

Service center...

I have purchased ifb brands washing machine first time in life, because i have attracted to this brand by their quality. But i got disappointed as it washing machine starts to get in problem with water leakage, electric shock etc. This happens more than 2 to three times from the time of purchasing. Every time i have to raise a complaint as per their process. But it takes to much time at least 6 to 7 days to solve the problem in big city....

Dear ifb team,

With reference to e-mail below, kindly note that i have been following for the replacement of drainage pump since last week, but its seems that you have no concern of the customer in today's scenario when every one is busy. How would he/she be managing without washing machine?

All the explanations given, proved futile. As the drain pump was working properly before your representative's inspection,...

I have already registered my complaint about the problem in my Washing machine, still there is no response for that complaint. I have registered my complaint on 11/09/2017, still now there is no response. Complaint number is [protected].Problem is washing machine is in dead condition there is no working in that....

I have a ifb washing machine. Its under amc. The service centre given to us by ifb is shree kailash agency chennai. I have the most worst experience with the service with them. I rang several times to customer care and lodged complain but no person from the agency came to see the product itself they havent resolved the problem. Everytime icall the call centre they give a complain number, but no response. Pls take action against our complain....

My ifb washing machine is nor working. I had registered a complaint no [protected] with your toll free no [protected]. The staff[amir] assured me that a service technician would contact me within 24hrs. As nonbody contacted, i again called your toll free[navneeta]assured me the technical staff would contact. I also contacted tel[protected], the nearest ifb service center near my house a couple o times.. But tge samw negative reply. I realize...

Complaint no [protected] made on 11 september has not been resolved. The service technician made a fleeting visit to my house, promised quick action and has now switched off his phone (Mobile no: [protected]). I am desperate as i do not even know where the service centre is and the call centre is ofabsolutely no use... Totally unhelpful, except for the standard phrases... Sorry for the inconvenience, etc. Can anyone help to resolve this issue....