IFB Industries Complaints & Reviews

Hi team,

I am using ifb washing machine from past couple of years and i am having some problem from past 4 months. I have been regularly calling the customer care and every time i get the same answer that our engineer will be visiting you soon and it never happens. I logged a complaint in the month of may and its been almost 4 months now that my washing machine is still not fixed.

Kindly let me know if this...

My ifb permanent id is ifb16837831. My complaint lodged on 2.9.2017 at 12.25 hrs vide my complaint no.[protected] regarding door locking error of my front load w/m. I repeatedly requested on 3rd & 4th sept'2017 to send the ifb representative as early as possible because all wet clothes are locked inside & door is not opening but all invane nobody has arrived even after 53 hrs. Never expected this internationally reputed co. Like ifb. Pl act...

Hi,

Ticket# [protected]

I had complained to customer care for the glass broken due to pressure inside the washing machine and no fault o[censored]s. The service technician charged rs 2820/- just for the door glass. Can someone tell me from ifb why the spares are so costly and what is the use of 100% warranty if you say glass is not covered under warranty? This clearly looks as manufacturing defect. I would need complete...

My washing machine model ifb senorita vx is not taking water in washing mode and also its drum not moving but it's okai in drying mode .so plzzz snd any service man or technician to rectify my machine problem .

My name:- d.n tiwary
Add:-Queen no. C21 sector b dudhichua singrauli madhya pradesh (486888).
Model:- ifb senorita vx...

Hi,

Kbs service center (Raghavendra/manjunath) has recommended motherboard pcb replacement for resolving the issue with the washer/dryer (Complaint#[protected]). However, they have advised to get this product replaced with a new washing machine as the part is not available in india. It has to be ordered from parent company outside india which would take a month.

This product is still under warranty. The machine...

Can't lock the door...
Lock complaint
Can't wash the clothes without locking the front door...

The door interlock had a problem, so i called complaint to ifb washing machine customer service. Two days latter technician name called iyappan showed up from neyveli, tamilnadu. He said digital board burned, door lock also bad. But i requested change the door interlock only. He refused to do that service, he wants rs 4500 for service. I noticed he just wants money poor #. I am not willing to pay 4500 for nothing. I just bought used lock...

My dishwasher giving f2 & f5 errors. Very bad service from service center.

Complaint # [protected]. After week they are telling part not there.

I will never recommend ifb product to anyone.

Raised complaint one week back & there was part issue & after 10 days still the part not fixed.

Got sms saying the issue resolved, but its not resolved.

Today again raised fresh...

Reminder ii no responce / complaint not registered till date

Sub : return back ifb w/m tl 7 kg tl-sdg aqua s silver 53/63

Ref : invcoice no sla[protected] dtd 15/08/2017
1) mail dtd 23/08/17 2) mail dtd 24/08/17

3) reminder mail dtd 25/08/17

With ref. To above subject i purchase ifb w/m tl 7 kg tl-sdg aqua s silver 53/63 from croma mumbai 15/08/2017 with request...

मैंने एक वाशिंग मशीन October 2016 को ख़रीदा था जिसमें IFB की तरफ से साल में 4 service फ्री करने की सिफारिश थी लेकिन 10 माह निकलने के बाद भी IFB की तरफ से अब तक एक भी बार service man वाशिंग मशीन को देखने...

I am vipin verma purchsed a ifb washer on 30.07.2017 at shikohabad u. P. But becasuse of my transfer to bareilly u. P. Demo and installation not done in shikohabad.
I want demo and installation at my new address. I request at customer care they said on 29/08/2017 installation will be done but no person came. As one month is going to expire and installation not done then i will mat pay charges....

I have bought a dishwasher on august19, 2016... From the below address

Name : ifb – ifb point vadavalli
Address : aadhav agencies no-85c, arun nagar, marudhamalai main road, vadavalli, thiruvalluvar nagar bus stop coimbatore – 641041
Phone no. : [protected], [protected].

I had a issue with the product and had raised a complaint on july2nd, 2017. Service engineer has come and informed us that the...

I have been using ifb aqua senorita washing machine since may 2012. I have got a problem for the first time on 21st aug 2017. I have registered a complaint ([protected]) on 22nd aug morning. I was very happy that the technician arrived my home in the afternoon. He checked and told me that the problem is with the pcb board. He also said that will arrive by 23rd aug morning if i could get the board from ifb store. He didn't turn up and i called...

Have registered complaint for non-working of my microwave oven. The technician informed that the pcb part is faulty and needs replacement, costing rs.1950/- in addition to rs.300/- visiting charges. I really wonder that instead of exploring the possibility of repair, he straight away suggested replacement. The cost also seems escalated. Kindly look into the matter. The part is with the technician. An earliest reply will be highly appreciated....

Complained for fault on 14th august, no clear reply frim ifb. Toll free no person only gives assurances, but not resolving the problem mumbai ifb centre people most arrogant and incapable to repair, the took 8 days to detect the problem and since then always saying will come and repair but never turn up. Whenever we call them they never pick up the call. I have been customer of ifb since 1999 but most horrible phase of experience i am facing...

Complaint no.[protected] on 08.8.2017 for getting repair of my top load washing machine which was in amc from 11.03.2017. But unfortunately till to date i could not get it repaired further i went to the service centre personally and there i found that my amc details were not uploaded and i had messaged in whatsup the amc document. Service centre promissed that they would sent the techn., and after thorough pursue with the service centre two...

This is anil kumar. My washing machine has not been working properly since may 2016. My costumer id is 3232250. My complaint was registered on 23/05/2016 and complaint no. Was 17860672. The complain was done many times until they finally took the initiative to take some action and took the machine with them in the month of october 2016 after a pair of 20 calls only to return it the way it was after 10 months of continuous remainders and complaints...

The washing machine motor is in good condition my machine is not spinning the ifb service person came and just put one meter below and told it's motor is gone. I asked how can you say that... Can you explain me. He told you call any technician they will tell you same. He told apply amc for 2 years and will replace all parts in next 45 days. Otherwise pay 7k and will replace now. I was surprised without any checks or any repair he just told...

Hi, this is my ifb complaint reference no[protected], after registered in complaint cell, service person attend the our home and check my 9kg washing machine and told that board complaint, we have to replace the board and it cost 15000/- and initially pay 10000/- as advance and will fix it in 15 days.. I got a doubt on the service person and he don't have any knowledge about board circuits... So rejected the offer and i told them i will buy...

I registered complaint about my IFB washing m/c in July 23 & Aug 1st,
but still now no one take care, still now service persons also don't know about problem.
Totally 3 times i remained in Service help line also but no use.
I feel very bad about IFB customer.
If this situation continues i am going to file a case in consumer court....