IFB Industries Complaints & Reviews

I have a top load washing machine. From last few weeks, i have raised several complaints. But till now no call from service centre people.
Moreover my request is getting closed without my concern and unattended...

Worst customer service by ifb. Don't go for this product.

Complaint made on: 7-sep-17, 17-sep-17, 20-sep-17

All these unattended

Number:[protected]
Mail:...

I had bought one microwave oven last year. It stops working two month before. I had put up complain to customer care but till date no one visited my place.
I contacted customercare again and was asked to submit complain again. I did it with complain no [protected] on 11 sep, but till date i did not receive any call from that side.

This is totally irresponsible behaviour of company...

This is regarding my "ifb w/m flt senorita plus vx" which we purchased on 20th nov 2016 and is under warranty. I'm chasing for it since last two and half months.

The machine is not working with current leakage in it's touch panel. For which we have raised different tickets: [protected], [protected] and [protected].

There are around 4 visits of your technicians to address this issue but it is not yet fixed, they...

Hi,

The washing machine motor is in good condition but my machine is not spinning the ifb service person came and just put one meter below and told it's motor has gone. I asked how can you say that... Can you explain me. He told you call any technician they will tell you same. He told apply amc for 2 years and will replace all parts in next 45 days. Otherwise pay 7k and will replace now. I was surprised without any checks...

V have purchased neptune vx dishwasher from ifb point viman nagar, pune on 7/8/2017 serial number fnpt21skvc33212. When the package of dishwasher opened for d demo it was found damaged at d right side bottom. Very next day d dealer n coustomer care at pune was intimated.. With d pics n details. Though d dealer and customer care people are saying that d same shall b replaced but till date no information been give on d issue from their side....

Very bad experience with IFB Service Center. I have IFB Microwave 23sc3, which I bought last year. Suddenly one day in August it stopped working, we raised a service request in IFB ( [protected]). After following up 2-3 times after some days, a technician visited, he checked the product and said there is some PCB problem and he does not have the spare part with him, so he promised to replace it as soon as he gets the spare parts most probably...

My newly purchased (On 11/09/2017) microwave oven heats too much abnormally. Moreover, it's back cover is broken. Dealer is not ready to exchange the product. I am completely dissatisfied with ifb. I want this item to be exchanged immediately. Otherwise i wil be forced to resort to consumer court.
Name-chandrakanta singh
Mm feeder road clubtown residency belghoria kolkata
Mob-[protected]...

I have purchased neptune vx dishwasher few days ago and it is not even used for one time and i have recieved a service attention for once before two days from kasaragod service station. They are asking seems to be like helpless and not taking care of my case. The machine is giving electric shock terribly.

Expecting something from your end.
My contact details are given below

Ankit
[protected]
br...

I have ifb machine and not recd the proper service from delight service center, sanpada. Replaced the motor 2 times from may-17- till. Now once again motor not working. How it will happens? New machine motor capacity 8 years and another like this.? They also charged me rs.350/- transportation charges.

Krishna vinayak pednekar
Sanpada-[protected]...

Please don't buy ifb products in this region (Bhadrachalam) khammam district. The service for this product is worst, i never faced before when compared to other products. I raised a complaint that my ifb washing machine is not working, they are not at all responding it has been 25 to 30 days for today (14/09/2017). My request to ifb is to not sell there products in this region if they are not able to provide better service. This is my complaint...

We have a digitial washing machine of ifb. Same is not working since last 3 months. It is showing error er-03.
A complaint was logged with customer [protected]@ifbglobal and ticket no was issued promptly. We were assured that issue will be addressed within 24 hrs.
This has never happend till this date for the reasons best known to ifb. Technicians from their authorised dealers did visit us and are always bothered to collect their...

I had complained regarding the heating problem of my new microwave oven on 8th sep. The complaint number is [protected]. Agent had confirmed me that the technician will visit within 24 hours as this is the maximum tat that ifb works within. Today i am sitting on 13th sep and no technician has visited. Moreover i asked for the area manager number, the am keeps saying that it will be visited today/tomorrow and 5 days have passed. This was my...

This is regarding IFB Dishwasher which I am using for the past four years. Recently I have shifted to new house and the machine is showing error F5. I have registered the complain thrice but no one came to look up. I have been given the ticket no. [protected] but no action is taken.
Kindly look into the matter....

Hi team,

I have ifb washing machine, we have purchased a extended warranty for the washing machine on[protected] and we had a issue with washing machine on[protected], we raised a complaint and technician was assigned from ultimate solutions ifb service centre.

Please find the attached bill they have done the service after that we face a different problem we have informed them now they are saying u warranty...

My name is rajubhai l rupareliya. My customer code is[protected]. I had parched tl#sdg9.5kg aqua sr. No.[protected] on 3-jul-2017.in this two month i had launched three time complaints for not proper work of m/c.
The dealer is also not given suttified answer.
I got suffered from the m/c.
The m/c is till not repaired that means m/c is stop. So the m/c is in warrenty period, i want to replaced the m/c as early as...

Model no ERGO 6512 R
Complain no- [protected] recent complain no
This is approx 5 years old machine after repitededly follow up no action is being taken all the time it was told this machine is out dated no spare is available so you have to replace. If you see my record I am using fib washing machine since last 15 years. Please resolve my problem.
Reds,
A A Khan
Cell-[protected]...

I raised a ticket for my ifb front load washing machine for water leaking issue. The ticket number is [protected].

After raising this ticket some technician called to check my address, after that no response from them. And they closed previous request for silly reason saying that my address didnt found. If they really want to know my address they have my contact number too, i can help him to find my address. Today i called customer...

Had bought a new washing machine last august (16) and has stopped working since 4th august 17. Have called the customer care and raised multiple complaints but machine is still in dead condition. First visit was after 10 days of the complaint and said there is a fault in pcb and need to be replaced. After 4 days, pcb was replaced and then stated that detector has to be replaced. Post that there have been multiple calls and 2 visits but both...

I had filed a complaint with the customer care on 16th of august regarding the power supply problem in my washing machine, which is still in warranty period. I was given a customer id[protected] and a representative came to my house and took away the control panel saying that it will be replaced within a week. However till now it has not yet been done. When contacted, they say that the part has not yet arrived. Please suggest me where shall...

I have lodged a complaint with ifb helpline no on 28th of august regarding my ifb washing machine which is on amc for more than a decade now. My complaint no is [protected]. It is next to impossible to reach ifb customer helpline no the next time. It took about 45 minutes to even register the call..
The amount that is paid for maintenance is not a small amount that even the helpline connections are limited for ifb service team.
The...