IFB Industries Complaints & Reviews

I have IFB Front load Eva DX 5 kg and it has some technical issue since last 5 months, Ref: Tickat No.[protected] and 18326820. I must have complain more than 50 times to IFB toll free no., authorized representatives but no. response at all.. Irony they have already taken the money of damage product above the actual price but not giving the Bill...

If we talk to local service center, his behavior and way of talking is really...

We have ifb washing machine front load. We took amc for rs5500 and we are told all mechanical parts are covered in that accept plastic bordy parts for 2 years. Now we are facing the problem in the machine water filter is not working technican came to check and told us we have to pay rs1800 for this part because this part is not covered in amc.

This is the way how theses reputed companies make fool of their customers. And make...

Dear ifb,

Myself d. Thanikavel prabhu from chennai-117. I bought ifb washing machine model ifb tl-rds on may 2016. The probelms i faced was detailed below.
Very very worst useless machine.. It wont wash and not removing light stains from cloths...
Washing quality is very poor. It is not cleaning tough stains. After rinsing also some detergents traces are there in cloths. Totally waste of money and waste machine....

I booked my complaints vide ticket no's. 18296023 dated 24/08/2016 and 18313650 dated 27/08/2016 and yesterday vide 18322460. Till date no one from the company visited my house to repair. Although i twice have received sms that the problem is resolved from the company end.
I believe that company is cheating on its customers.
My washing machine is under warranty.
Now, people (Mob. No. [protected]) from the company has...

I had raised a call regarding issue faced by IFB washing machine on 21 aug 2016 under ticket ID [protected].The executive who attended this call never responded properly and he could not resolve my issue. he did not try to understand what was the problem faced by us on IFB washing machine.He was rushing to move from our end, finally we could not get any assistance/solution for our issue....

I am an IFB washing machine customer-ID No 2511295 from Thrissur, Kerala.My SENORITA PLUS machine's belt to connect motor and drum damaged due to usage.when I am personally go to your service center at west fort, NP COMPLEX and asked the belt with sample piece, they denied the same and reluctant to book complaint and asked to go for toll free number.This is a rediculas procedure. only your technicians will do the work even though I can do...

Ifb complain number 11452636

I had complained about my ifb washing machine display not working. (Your ticket no. Is 18308133. Ifb care will get in touch with you shortly. Please call[protected]/ [protected] for updates, quoting ticket no.)

3 days later one person came, his mobile number ([protected]) and he said he is discuss with company and let me know but he after that he never came back.

He...

My customer ID 10477938. I had service request for inlet pipe 2m and trolley for my IFB Sanorita 6.5 kg front load washing machine. It is more than a week now but no technician contacted till now. Spoke repeatedly with customer care and IFB Assam branch for no fruitful result. Whereas when directly contacted the IFB authorised dealer Tezpur Assam, he is charging more money for the service and the spare. If this service continues then after...

My dishwasher started malfunctioning 20 days ago .I have complained twice by tollfree number. No one has come to resolve my complain till date . What is the use of complain centre. I had a similar experience in April. No one came to resolve my complain even then . Why buy IFB products when they cannot provide after sales service.complainno17606270....

I had register complaints many times from the shop which i bought the washing machine from. Until now IFB hasn't contacted me or attended my problem. I suggested IFB for many people from now onwards i won't suggest it. Whirpool is much better than IFB service. If you don't resolve this issue ASAP i am going to change to Whirpool. The brand value is going down due to this worst service. My new ticket number is [protected]...

I bought a ifb washing machine one year back but till now it can't be put to use due to improper installation of the machine. ...the company made a shoddy tap conjunction which get lose and resulted into inadequate supply of water therefore not running of machine. Company should be responsible for the first installation at least. How a consumer adjust tap size according to the company.company should provide an adjustable fitting to the consumer's...

Hello,

IFB Washing machine - Mumbai - NOT responding properly, Machine parts are broken.

I given a complaint on May 2016 by calling to IFB customer care, they sent a person to took photos (he used a android mobile phone to took photos) and he said engineer will visit and solve the problem. Till August 24th 2016 no one called me.

Again on 24th August I called IFB customer care and ask for status...

Microwave oven not responding. It gets switched on and the regulatory buttons are working fine but the food is not at all getting hot. The oven was bought 4 years back. we tried rotating the buttons several times but of no use. Even the glass plate and light inside the oven are operating fine. it was not functioning since 24.08.16 evening. requesting to send a technical person from IFB, Goa to resolve the issue as we are situated at vasco,...

Despite writing the below email to CEO bijon_nag, I have neither received any reply nor received any acknowledgement.

Dear Sir,

IFB has traditionally maintained its market standing on Washing Machine since ages and I do have found memories of my relatives and friends proudly owning and displaying an IFB washing machine. Even the service quality and the persons attending to the same were very thorough and professional....

I have been a customer of ifb since 1994 and currently own an ifb washer dryer 9kg/7kg and a dishwasher.


My appliances gave me satisfactory service barring regular small issues which were satisfactorily taken care of by service centre.


However, recent events are making me rethink my loyalty to ifb.


I had registered complaint number 1818907 on 31 july, but got no response...

Hi team i have registered a complaint on 14 august executive visited and told pcb is faulty and to be replaced till now i am not getting any date on which it will be replaced inspite of repeated calls, it seems ifbservices are poor as its first i am experiencing the same. Regards nihit kapoor mob no. [protected], you may check complaint number through mobile number...

Compliant has been registered by me (N. Selvaraj) a month back aprox to your ifb point kanchipuram. Every 2days once we regularly visiting ifb point kanchipuram telling that service person will come today but they are lying. We have already got ticket for servicing but why they are delaying still no service person visited? I want to know wheather from your side compliant was not resolved yet ifb assistance need to question that particular...

I registered for a complaint more than 3 weeks ago. It has not yet been resolved. The technician has been saying that "the spare part shall arrive soon" for the last three weeks. The complaint id is [protected]. Kindly let me know the escalation matrix to escalate this issue. Experience with ifb consumer redressal has not been positive - they do not even have an email for correspondence on their website!...

Complaint token no. 18259607 dt 16-8-16. Technician visitted on 17-8-16 and said that it will be repaired on 19-8-16. But no one turned up and no information had been given by the service centre lucknow. Finally after approaching the call center[protected]/[protected] several times it is repaired today 23-8-16. What a poor service. I could not contact any local repairer because i have a valid amc....

My machine is under amc renewed 2 months ago paying 6000 rupees. The next day it stopped working raised compl: [protected].. I have been contacting ccare/local store incharge/technician. I don't see ifb working seriously on my complaint. It's almost a month this product used. Any help from ifb senior/serious persons? I don't have any option now other than going consumer court having enough proofs in my hand...
Thanks,
Frustrated...