Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

WHY SO CASUAL, IAM ASKING SINCE ONE WEEK BUT NO REPLY FROM YOUR SIDE
ARE YOU SLEEPING OR DOING WORK, TAKING SALARIES WITH OUT ANY RESPONSIBLE OF WORK IS SHAME ON YOUR PART
YOU ARE PAID TO SERVE PEOPLE.

EXPECT UR REPLY AS SOON AS POSSIBLE

On Fri, Feb 8, 2019 at 6:31 PM ashok vardhan wrote:
Waiting for your reply

On Mon, 4 Feb 2019, 6:36 am ashok vardhan...

Online pnr no. [protected]
Tr id: [protected]
Had 2 nos sleeper class tickets from durg - agn by train no. 15231
Byj-gondia express
Not travelled as train was more than 3 hours late
Filed online tdr on[protected], 14:04:18
Status displayed on irctc website - cr registered
No refund till date

Refund to be approved by south east central railway zonal office...

I missed train just now as no one opened door of b1, b2, b3 compartments. The train is delayed by more than 6 hrs and after long waiting it was missed as no one opened door and no one exists to open door, no one on the platform to help.

Could you do the justice and take necessary action on neglect of their duties whoever concerned to.

Train no. 12792
My pnr no:[protected]
Boarding station: manchiryal...

It is very surprising and shocking to me that i had cancelled my tqwl tickets online at 10:18am on 08feb.2019 (Train no. 15002, pnr no. [protected]) but you are saying that this ticket was confirmed but this is not true (Please see the attached screen shot of cancelled ticket which was in waiting).

My ticket was booked in tatkal quota as tqwland there was already more than wl16 waiting list in general quota in ac2nd in train...

On 14th jan 2019 i have tried booking of air ticket thorough irctc app through my debit card.
But ticket status not booked but amt deducted from my account is not still refunded.
Tran i'd [protected]
Amt rs.4520.50
Hyd to bhubaneswar.
M no [protected]
Email id:[protected]@gmail.com
Official email id: badshaha. [protected]@sbi.co.in
Please refund the amount...

Respected authority,

Today on 8/02/2018 my mother and her sister were travelling to raigarh from surat in porbandar exp. (12905). At around 1041 hours i had placed an order for food from irctc e-catering android app. (Details are submitted) and delivery was expected at raj nandgaon from vendor named "hotel shri kanwar palace" but we did not get our parcel delivered. My mother is cardiac patient and she has to follow dietary...

I am waited almost more than a hour to book the tickets in tatkal but whenever it goes to payment page it returns back it did happened more than 2 times and available tickets in tatkal went to waiting list category this happened just after the tatkal category opened within 2 to 3 mins of time.

We would like to request irctc what would be the best possible option to book tatkal tickets as the opened tickets of 200 goes off in...

I can't get the otp from my phone number that already submitted, and i already make payment for registration fee. My credit card aready issued the registration fee. But because i don't get otp, i can't use the account. This is terrible.

So, i want to change the phone number to be verified. Please help me to fix it, cause i need to buy train tickets as soon as possible. Thank you.

Aniway, here's is the details...

Respected sir/madam
Irctc website problem. There is some probability of bug in need help/ disha. Each time a close this dialog box and proceed for booking. The web page get hanged with please wait status. It has happened multiple time. Some thing is wrong with payment process also since their are several process. But problem experienced each time is that page get expired right after entry of card detail. Please look into this issue...

I have booked tickets for my parents from dehri on sone to delhi dated 03.02.2019. The schedule arrival of train was 04:30 in the morning on 04.02.2019. On same day they have a evening 6:30 flight from delhi to bangalore, bust because of delay of more then 12 hours they missed their flight. Now we have to book new ticket at much higher price. This incurred us a double loss now i want complete refund of my flight ticket.
Very pathetic...

Dear sir/madam,
This is arifuzzaman khan from dhaka, bangladesh. I've registered to irctc.co.in site to purchase railway ticket as international user. I've already paid rs. 100 & other gst charges as registration fees as mentioned in international user registration guideline.
But i did not get the otp to verify my isd mobile number & i've tried it several time.

Please help me on this issue...

Dear sir/madam,

I am a foreign user.

The website is not sending mobile verification code on my mobile. And, therefore i am not verify my mobile number and not activated my irctc account.

Kindly active my account or send otp my mobile as soon as possible, as i have to make online booking.

Thanks & regards,
Amit mojumder...

I am currently travelling in 22656 from delhi to trivandrum as on 2 feb 2019. First of all for a train with more than 2 days of travel time, what's so issue and irritation for a heavy profit monopoly like irctc not to provide a pantry car. Do you expect fellow indians to die of hunger as there is no proper food facility on few stations too, on which this train stops. Secondly the cleanliness is at it's worst, i guess railway has completely...

Hello sir,
I have booked a ticket from chennai central to morappur for a journey on 11.01.2019 with transaction id [protected] using irctc account name vigneshviya on 10.01.2019 the amount of rupees 415 was debited from my bank account but the ticket was not booked and marked it as failed transaction but my money was debited and credited on your account as per bank statement. So please check my query and refund the amount as...

I cannot print or cancel ticket via booked ticket history for past few days. After login, the page shows the tickets in the background, but the "please wait" message does not disappear. I have tried multiple times in a day but the website is broken. I am not trying to book a new ticket bur print existing ticket, but the website is broken.
Even page refresh logs me out, so i can't even do simple refresh without getting logged out.br...

Pnr [protected] coach b2 (3a) seat number 10, 11, 13 and 14.
We have ordered three plate vegetarian food. It was stated that each plate will be served with four chapati, rice, dal and vegetable of paneer mixed peas. After getting three plates of food, we paid rs.360. It was surprising that only two chapaties were served instead of four, besides, some rice, one piece of paneer without peas also served. Quality of food was not good. On...

I had booked ticket on january 19 and payment deducted from my pnbaccount using your payment gateway.. Ticket not booked and payment also deducted. So in that case i need refund my payment. My transaction id is [protected]. Kindly resolve my payment issue. I had added screenshot of transaction id. Kindly contact me. Irctc helpline suggested me to contact gateway bank. So kindly resolve my issue and refund me as soon as possible......

I am very regular user of irctc app. I have booked tatkal tickets huge number of times without any issue. But from recently, while booking the tatkal ticket, the money is deducted from the bank (I received message from bank) and after that it shows "bank rejected the payment and try another option". I have tried 2 times today and both the times i got the same problem.

2 times money is deducted and the ticket is not booked.....

Irctc is cheating customer by the taking out payment from customer and not booking ticket as we loose both service charge multiple times and also we don't get ticket booked. This is happening multiple times. Even after bank payment is processed and transfered to irctc they dont confirm the ticket.

If it is a one scenario that would been agreed as due technical traffic, but it happens also with high speed internet usage. They...

I am bharat singh, boarded train no.12901 on 28th of jan, 2019 at 10:53 from borivali and was travelling to ahmedabad. My pnr number is [protected]. I was carrying 1 luggage that is a grey color trolly bag in train during my journey.in the trolly bag, i had my several stuff such as 3 dress cloths (Kurta & paijamas), 1 modi jacket, shoes, medicines, shaving kit, woolen shawl, 2 set inners, etc.

When i got up on 29th january...