Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi,
Train 15232 was more than 3 hours late on 13 October 2018.

I had filed TDR for same .

PNR:[protected], TRN:15232, DOJ:13-10-18, SL, DURG-KTE, DP:23:15,
KASHISH, S6 11,
Fare:385.This rail travel is insured

For few days status was showing as Cr -Repudidate .

Now data itself is not showing for PNR [protected] in transaction/booked history.

Please...

Irctc has removed my email id from my profile without my knowledge that's why i m not able to log in and cancel my tickets.
On calling to help line no proper response.
Sent mail to [protected]@irctc.co.in. The say sent mail from registered mobile.
Sent mail to [protected]@irctc.co.in they say update profile.
But the system is not allowing to log in.
Because of irctc mistake i have to suffer loss of 20000 inr because...

Hello sir,

On the irctc website the refund status for the failed transaction says refunded but the amount not credited to my hdfc bank account even after 12 days of refund date. Following are the transaction details from irctc website.

Transaction id: [protected]
Pnr:
Train no./name: 22683 / ypr lko exp
Transaction date: 2 jan 2019
Yesvantpur jn (Ypr) allahabad jn (Ald)
Refund...

Please change my email id which had been given mistakenly at the time of registration of my irctc account o[censored]ser id : godmagneto and my name ponmaniselvan murugesan.

Faulty email: ponmani. [protected]@gmail. Con
Correct email: ponmani. [protected]@gmail.com

I apologise for entering wrong email id and support me to change the correct id or change by yourself.
Thanks,...

Cancellation id-[protected]
Pnr no-[protected]
Train from bikaner to yeswanthpur
Booking date & cancellation date-07/01/2019
Refund status as per irctc is - "amount credited to bank with reference no[protected]"

But amount not credited to bank account - kindly reissue the refund or let us know the account details to which amount is credited....

Hello sir/ mam

Myself ajay mishra
My irctc registered user id is ajay8108
My registered number is [protected]
My registered email id is [protected]@gmail.com

On 12 january 2019 at 4.44 pm, i made transaction on irctc website from my freecharge wallet. From freecharge end it is showing transaction is successfull, but on irctc website, it is showing no response from bank. And the ticket...

Hello team, irctc site not allowing me to book ticket today, the whole day. Is there any specific reason for that like site down?
Also amount deducted from my bank account but ticket not booked. This happened 8 times today. 8 times my money deducted from the bank but ticket not booked.
Please be so kind and reply urgently.
I am not concerned about the money because i know will be refunded. My concern is why irctc not...

Paytm - 1900.49 money deducted by irctc but ticket not booked on 13th jan 2019.

Today i have done reservation, money deducted 1900.49rs but ticket not booked. And i have not got my ticket booked also. Plz refund the money otherwise it is a huge loss of money.
This is the third time it is having plz resolve this issues at the earliest otherwise i will lose faith in irctc. Pls refund my 1900.49 money asap....

Payumoney - 170 rs money deducted by irctc1117198 but ticket not booked on 13th jan 2019 at 16:22 hours
Today i have done reservation in irctc, money deducted 170rs by irctc. But ticket not booked.
Plz refund the money as ticket is not booked. As my money is deducted by irctc1117198 but ticket not booked. Please refund the money asap. This is second time this issue is having; please resolve the issue at the earliest....

I am aakash agrawal,
Pnr : [protected]
Gondia jn - manmad jn

5 passenger ticket whom 1 passenger was cancelled before chart prepared rest 4 passengers out of which 1 ticket was confirmed & rest 3 was in waiting list...

Soo 1 passenger was traveled with 1 confirm ticket & rest are with normal ticket (Bacause as per rule waiting e-ticket will automatically cancelled if not confirmed)

Refund...

I have booked train ticket using zaakpay gateway. I have cancelled the ticket and irctc has initiated the refund but the amount still not been credited in my account used during booking
Refumd id given [protected].
Refund amount 7425
Transaction id [protected]
Email id : [protected]@yahoo.com
[protected]
Date of cancellation 11th january 2018

Kimdly do the. Needful...

I booked ticket on 27th november 2018 through irctc website from asansol to khurda road junction in train no 22612 njp mass express with pnr no [protected]. The journey date was 22nd december 2018. It is waiting list ticket so its cancelled. When i login to my irctc account and check refund history it is showing that refund has been credited but i did not receive any refund till date....

I have not got refund amount to the tune of more than ₹.6000, /- against cancellation of 5 tickets although more than 2 months have elapsed since the tickets were cancelled. I have sent several mails to irctc in this regard, but they did not hear any fruit. Irctc is sitting pretty on my refund issue. Instead of settling the long pending refund issue, irctc allots new ticket ids whenever i send mail to them on refund issue. It is highly...

I booked train ticket through irctc app on 28th december through sbi debit card. My ticket is canceled on 29th december. Irctc sent message your money will refund within 3or4 working days. Irctc sent message sent message your money is refunded into zakpay bank. But my money is not added into my account. Please solve my problem and return my amount.
Pnr number: [protected] transaction id:[protected]. Refund id: [protected]...

I booked a ticket for paschim express from surat to chandigarh for 10th january from irctc app. It didn't get confirmed and got cancelled automatically. I haven't got the refund yet. And i didn't even get any notification regarding my ticket got cancelled or i am getting the refund or not. I spent 1570rs on the ticket. When am i getting my refund. Please help me....

I have booked railway tickets through irctc app on 6th jan 2019, but later cancelled automatically because of waiting. I got a messages that amount will be refunded within 3-4 days. Now it's been 7 days but amount is not refunded yet. Please help as soon as possible. Details given below,

Pnr no: [protected]
Transaction id: [protected]
Train no: saraighat exp (12346)

Ghy-hwh
Transaction...

I booked my ticket on 9th jan for ne express but i cancelled my ticket because of some reason. I am seeing that my amount has been refunded to my bank zakpay but i don't use it. So plz refund my amount to mobikwik wallet. When i booked through mobikwik then my money should be refunded to my account why here and there it is just like fraud. If irctc will do such type of thing then nobody will use such app. Modi wants that india should be digital...

Dear sir,
I wish to highlight that, my irctc account has been suspended for no valid reason or prior notice or intimation.
When contacted customer care it was learned that account has been suspended for fraudulent activities.
But i assure that no such activities were carried using my account.
My account has been used only by me for booking e-ticket of me and my relatives..
Not only mine but my fathers...

On 07.01.2019, i tried to book a double bed retiring room at "durgapur" railway station against pnr no. [protected] for dt.08.01.2019 through guest login id.in the process of booking i paid an amount of rs. 404/- through my upi (Phonepay app). I would like to inform you that amount (Rs. 404/-) was debited from my bank account but i did not received any confirmation of booking of retiring room. Next time another room was booked against the...

IRCTC has blocked my account on accounts of "too fast booking" and "multiple bookings with typing too fast for human".

I am a normal user but since I am a computer engineer I am good with keyboard. I had my card numbers memorized, one day I booked three tickets for my hometown from my city of work for the next 3 weeks, because I had to be home all three weekends for someone's marriage preparations in my family. THe account...