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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 188

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A
avipatki
from Tiruchirappalli, Tamil Nadu
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not able to book tickets as my account has been deactivated

Address:Pune, Maharashtra, 411037
Website:irctc

I avinash patki like to complain about irctc department. I am not able to book tickets as my account has been deactivated. When tried to create new account it says email id and mobile no already registered and same cannot be used while creating new account. Inspite of several mails i am not able to receive any communication from irctc. Also their customer care is worse as i am not able to contact them as it is always busy and says call after...
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D
das.abhijit92
from Kolkata, West Bengal
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refund the amount

Address:Kolkata, West Bengal, 700074
Website:[email protected]

I am cancel my ticket but not refund my ticket amount in my bank account. I am send my ticket details given bellow. As soon as procebile please refund my amount of my bank account
1. Transaction id:[protected] pnr no [protected] cancellation
Id:[protected] date of cancellation:17-nov-2017 21:51:47 hrs
2. Transaction id:[protected] pnr no [protected] cancellation
Id:[protected] date of cancellation:17-nov-2017...
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K
Kunal Sudha
from Agra, Uttar Pradesh
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i want to deactivate my irctc user id

Address:Saharanpur, Uttar Pradesh, 247001
Website:irctc.co.in

Sir mai irctc ka account deactivate krana chahta hu mai 26 aug se lekr abhi tak kam se kam 10 bar mail kr chuka hu par irctc ka concerned department se koi rly nahi hota or na hi account ko delete kiya ja rha h jab bhi mail krte h aise bol diya jata ki apka enclosed email concerned department me tranfer kr diya gya h plz help me
User id:-kunal1295
Irctc ticket 6561869...
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S
Saathi
from Dhanbad, Jharkhand
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refund not credited

Website:irctc.co.in

I had booked two tickets in 14224/budhpurnima exp on 21-nov-2017 and paid using my debit card (Bank of india), the payment gateway was payu. But ticket booking failed and its showing refunded but i have not got the money till now. Please have a look below for further info. :
Transaction id : [protected]
Refundid : [protected]
Refund amt. : 470
Refunded date : 21-nov-2017
Transaction id : [protected] br...
+1 photos
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J
jagkaran
from Gurgaon, Haryana
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train got cancelled but refund was not made

Train has been cancelled and refund has not been made as yet.

Booking details:

Transaction ID - [protected]
PNR Number - [protected]
Train No - 14218
From CDG
To DLI
Date of Journey 07-Dec-2017
Reservation Status Booked
Date of Booking 29-Nov-2017
Booked From IRCTC WEBSITE

I request you to please refund as soon as possible.
br...
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This is to issue a complaint against the railway e - ticket providing authority for providing wrong information about availability of tickets and wrongfully booking of ticket dated 4/12/2017- pnr no. [protected] in gomti express (12419).
Through a media report i came to know that the railways have issued a notification of cancellation of gomti express (12419) from 24/11/2017 to 7/12/2017. I failed to understand why a ticket was issued...
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V
Vinod Kumar Khaiwal
from Vikasnagar, Uttarakhand
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tatkal tickets

I didn't got the message of ticket confirmation on my mobile number in tatkal and got reservation, then i did a new reservation and now i got two reservations of different seats in same train of tatkal i want to cancel my ticket one of them and want to get refunded please help me...
The description of the ticket which i want to cancel is with the attachment....
+2 photos
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S
Shahrukh sufiyaan
from Noida, Uttar Pradesh
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refund money

Booked ticket through irctc and paid via paytm gateway. But i hv to cancelled it. Now the refund amount is transfered to paying bank.
Still payment not received in an account. Its been a month and amount not received..
Pnr - [protected]
Trans id - [protected]
Canc id - [protected]
Cancel date - 29 oct
Train - 12398

# kab return karogey......
+2 photos
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Y
yamala
from Hyderabad, Telangana
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due to irctc technical problem i missed the train

Address:Visakhapatnam, Andhra Pradesh, 530004
Website:www.irctc.co.in

On november 25th 2017 i have booked the ticket through irctc agent for the train no 12783- vskp sc ac exp under tatkal quota for the date of journey[protected] by paying 4595 ruppes and ticket were confirmed and i received a sms with allotted birth seats no, pnr:[protected], dep:18:55, y gopala reddy+2, b8 66, b8 67, b8 69, fare:4595, sc:0.0+pg+ins. Doj[protected]

I have checked online status for the confirmation, they also...
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D
dil_afro
from Kolkata, West Bengal
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tdr refund not received

Hi support team,

I had booked a ticket from hwh
To gaya for 13009/doon express on 17th oct, 2017 and date of journey was 17th oct, 2017 as well.

For the reason "train delayed more than 3 hours and passenger not traveled", i filed the tdr on 17th oct 2017.

For the same in irctc, against my ticket and the tdr status was turned to cr registered, but the
Amount has not yet been refunded,...
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R
ranshe
from Chennai, Tamil Nadu
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non refund of partially cancelled ticket amount

Address:600054

On 30.7.2017, i have booked ticket for self and wife for journey from bbs to mas by train no. 12841 to travel on 21.11.2017. I have cancelled my wife ticket on 14.7.2017 and i alone performed the journey. For the partially cancelled ticket i have not received the refund till date. Please refund the amount at the earliest.

Ranganathan r
Transaction id [protected]
Pnr no. [protected]...
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P
PrinceNayyer
from Ludhiana, Punjab
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transaction failed for rail tickets, refund not received.

Address:Pathankot, Punjab, 145001
Website:IRCTC

Transaction id's are as follows:
[protected] [protected] [protected] [protected] [protected] [protected]

My transactions are failed 6 times. & 6 times balance deducted from my bank account. 626 rs. Per transaction.
Means 626 x 6 = 3756 rs. Deducted from my bank account & i don't get any refund from irctc. Please solve this.

Regards
Prince
Cont. No.- [protected]...
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S
SHAMS siddiqui
from Bengaluru, Karnataka
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ticket cancellation / ticket refund

Address:Allahabad, Uttar Pradesh, 211016

Dear sir / madam,
I along with my family planed to travel from allahabad to ajmer on 29.11.17 (Train no 12987, pnr no. [protected], ticket attached) and onward journey from ajmer to gzb on 30.11.2017 (Train no. 19031, pnr no. [protected], cancelled ticket attached),
But due to delayed of train more than 9 hours, i with my brother visited to counter for cancellation of my both tickets, but booking clerk ms. Kumkum denied to cancel...
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K
kishan chary
from Hyderabad, Telangana
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I forgot my user id

Hi my name is kishan unfortunately i forgot my user id please provide my user id to online train ticket booking. Nearly three months back i was created a user id in the irctc for e - ticketing but i did not used it properly after long days i tried to open it withremembered user id. I think that was incorrect sothat it is not opening. So kindly provide my user id...
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S
srkgpt
from Samastipur, Bihar
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money not refunded

My ticket on irctc official website has been cancelled and the status shows the money has been refunded but has not been credited to my account through which the ticket was booked. The refundable amount was supposed to be ₹1830.00
Transaction id. [protected]
Transaction date. 21 nov, 2017
Cancellation id. [protected]
Refunded date. 23 nov, 2017
The above mentioned date and id is as per shown on...
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N
Narayan8
from Aluva, Kerala
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e-ticket

Address:New Delhi, Delhi
Website:IRCTC

I have booked e-ticket on 26.11.17 from kannur to ernakulam and made payment of rs.692.04 through debit card. It is noted that payment has gone to paytm account as shown in my bank record "irctc paytm mumbai[protected]" so the railway has not issued the ticket and showing the remarks "payment requested". Request you to kindly transfer the amount of rs.692.04 to irctc or return the money to my bank account.

Narayanan pattani...
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V
Vaibhav Vaid
from Jodhpur, Rajasthan
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ticket not booked and money deducted from my bank account

I had booked ticket from delhi to bikaner for 25th november 08:40 but ticket didnt get booked and money was deducted from my account.in irctc site it is showing failed transaction. Please do look into the matter and initiate my refund as soon as possible. Details-
Transaction id - [protected]
Booking date - 24th november
Train - 25th november 8:40
Transaction amount-295...
+1 photos
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Y
yogi chouksey
from Mundi, Madhya Pradesh
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rejection of tdr

Address:462039

Bhopal dt.[protected]

My tdr dated[protected] filed in respect of pnr no. [protected] has been rejected by irctc on the grounds that "as per chart, passenger has travelled". Your kind attention is attracted towards the fact that the train no. 01684/ljn bpl spl train was late by more than 3 hours on[protected], hence i filed the tdr on[protected] itself and travelled between kanpur to bhopal on[protected] by other train "udyogkarmi...
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Address:Gandhinagar, Gujarat, 382007
Website:IRCTC

My self rajesh prajapati, today on 28.11.17 i booked my tatkal ticket from irctc website for ahmedabad to vapi in double decker train (12932), with internet banking from mobile, 641.00 rupee deduct from my icici bank account also message of deduction of money show on my mobile no, but i have not received ticket,
So then i phone to all irctc customer care in all over india but all phone is as dead or busy up to 2 hours trying to connect...
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B
bajajni1
from Mumbai, Maharashtra
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wrong email id given

Name - nikhil bajaj, irctc user id - bajajni1, i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail. Con my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself please help me.
Thank you...
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