Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Name - nikhil bajaj, irctc user id - bajajni1, i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail. Con my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself please help me.
Thank you...

I have booked e-ticket in irctc website but the seats are in waiting list. Normally if we booked waiting list tickets we can travel through that. But when we booked e-ticket we can't. Then the ttr came and scold in bad words for purchasing e-ticket. If the e-ticket is not confirmed then why did you provide that way. Just stop that way. Or else provide a pop-up window like this seats are not confirmed. If still waiting list until your train...

Pnr : [protected]
My journey is on 11 november from siwan (Sv) at 9:45 am and train start from sitamarhi (Smi) at 2:35 am but train is running more than 12 hours of delay, so i filed tdr at 9:22 am and train reach at my journey station at 4:27 am on 12 november, but now my tdr status is showing repudiate.
So, have a look on my issue and refund my money as soon as possible....

I booked two tickets for 3 passengers for travelling on 31.8.2017 from trivandrum to kannur and kozhikkode. The pnr no. Of the same is [protected]&[protected] and the cancellation id is [protected]&[protected]. Since the train was delayed around 17 hours, we filed tdr. But refund of the amount is not made yet. Request to get the same expeditiously...

Hi team,

I have canceled my ticket on 13th oct 2017 pnr-[protected] general ticket, my account is closed which was used for booking, but on the same day i provided my other account details and account closure recipe of closed account.

I have send almost 40 emails till now and i also got the response that we confirm that the account is closed provide your other account details we will do neft transfer but still...

Today at 11:50:54 an amount of rs.455.9 has been deducted from my account and deposited to irctc account. At that time i was booking an e-ticket from them. The above mentioned money was extra amount which was mentioned as failed txn reporting. My a/c. No. Is[protected]. I request you to refund my amount as early as possible.

Thanking you. Your's faithfully,
Prattat dutta chowdhury...

I have lost my wallet while traveling from lucknow to delhi on 23rd november 2017 by farraka express train number 14383. My pnr number is [protected] in sleeper class coach s6 berth number 57, 58, 59 and 60 as we are four member in this journey. I have last seen my wallet at lucknow charbagh railway station. Today 27th nov i when i have checked my clothes bag then i came to know that all things are at their place except my wallet. I have also...

Sir, i was traveling from can to tpj on 26th nov, train 16858. After reaching clt, i went and bought 1 biryani and 2 pathiri. The pathiri was already staled and sticky inside. Immediately gave it back to the shop. He happily returned me back rs.20/-. We didn't expect this.

This is gross misconduct and negligence from the agent and the authorities. If this is happening at a busy station like clt, then what will be the case at...

Dear sir/madam,

This happened twice. The amount got deducted but the ticket was not booked though the tickets were available. Yesterday also same thing happened. Why is this happening like this?
For both the transactions on 26th nov (Today's), the following was communicated though both the times tickets were available. Please make it clear if only the agents are eligible to book tatkal tickets and not normal passengers...

Dear irctc,
This is hereby read the following and put your reply with justification.

The train 12331 himgiri exp is cancelled on 1st december 17, by indian railways @ 48 hours back as visible in irctc webpage.
Now when we cancel rail tickets its automatically refunded within 3-4 days, but here indian railway has cancelled the train as on 1st december 17, where your customer care told the refund process will initiate...

We are travelling in 19046 and was sleeping in s-10 in our seat and a person came and sat forcefully on the seat's corner and when I told him to please step down and let me sleep. He threatened me that we'll take care of this matter in the morning. This type of hostile behaviour is not tolerated. Please take some action as I'm currently on this train....

Dear IRCTC Customer Care,

Today (25/11/2017) I tried booking a ticket online two times. Once I made payment through paytm wallet and the second time through debit card. Both the times the money has been deducted from my account but the booking has not been confirmed and the status was showing payment requested both the times. The booking transaction ids are [protected] and [protected].
I will be obliged...

Dear irctc team,
As per subject I tried booking ticket from sbc to kbpr through irctc app while transacting it notified as transaction failed and after couple of seconds received a text from bank that the amount was deducted. Kindly do the needful by again crediting the amount back to bank account.

Name: Prakash S
S/B acc.no:[protected]
Canara bank
IFSC code: CNRB0003195

Thanking...

Sir i booked train seat on 03 september 2017 and my money was deducted by online train seat booking site irctc but actually the sea was not booked. Then i waited a month for refund but no money was refunded in my account. I complaint many times but i always get reply that my money was refunded. The amount of my money was 550 rupees. I have pasted the photo of wrong information which was given by irctc. So please sir, do something regarding...

Dear irctc cotumer care team
I have an account on irctc but i would liked to delete it because i am not living in india any more and moved abroad. Can you please remove my account?

My irctc user id: majay3257
Associated email id: [protected]@gmail.com
My mobile phone number: [protected]
Thanks in advance for keeping me posted about this request....

Dear reader,

I chose to travel in humsafar express 12603 as this was a new train launched by indian railways with so many alleged features.
However none of the feature is available on the train and the experience is worst than any other train ever.

1. There is bio tiolet which this train highly boasts of.
2. Tea/coffee dispensary in all coaches?? Maybe i am blind to not have seen one.
3....

I was booked a ticket from new delhi to guwahati on 2nd sept 2017 (Pnr - [protected], 12502 / porvotr s krnti, doj - 17-sep-2017) but train was cancelled. After a month i would't have received refunded amount to credit card from which ticket was booked. When i asked irctc to confirm the detail of refunded amount they have give me confirmation that they already have refund the amount on some "rds refund topup" on 20th sept 17 but i don't have...

We booked a ticket from Jammu to Ambala for mid of Sep'17 but the train was late by More than. 3 hours. We have to reach on time next day so we cancelled the ticket and file TDR at the same time.

We had trouble in travelling to Ambala from Jammu as the ticket was not available on the spot.

It has been 2 months but there is no update on refund from Indian Railways even after sending couple of emails.
br...

I have cancelled my ticket on 20th sep.2017 & get nformation by email about amount of refund but yet today refund amount is not credited in my account
Transcation id-[protected] dt.20.09.17 cancellection id[protected] pnr no. [protected]

Transcation id-[protected] dt.20.09.17 cancellection id-[protected] pnr no. [protected]

Transcation id-[protected] dt.20.09.17 cancellection id-[protected]...

I have booked ticket but it was not confirmed and money is deducted from my account.
I face this problem two times i have their transaction id
[protected]- umb to gsp
Booking date - 23 nov 2017
Journey date - 25 nov 2017
Amount deducted - 2550

And second
Transaction id
[protected]- umb to ndls
Booking date - 19 nov 2017
Journey date-20 nov 2017
Amount...