LG Electronics Complaints & Reviews

I have purchased new microwave LG 21L convection on 7th dec 2014 but till date no one has done visit for demo of new product(how to use). becuase we are working so could be available on sunday only therefore requested to service centre & customer care so many time to arrange visit on sunday only but denied by service centre in sonepat . Service centre guy bahaved very harshly for denying visit on sunday because of their weekly off on...

Hi, I bought the model 32lg80fr on 2009. My son hit he screen and panel got broken. Logged a complaint in customercare and they informed that there was no stock for the model. Kindly let me know the process and proceeds for getting it correct....

I have purchased a LG washing 2 years back of work 36, 000. Looks like LG company purposefully not protected from Rats and Cockroach. The bottom part of the WM is kept open. Now rats and cockroach and damaged my Washing Machine for which I have to pay nearly 10, 000 for replacing dashboard. This is utterly companies mistake or looks like loot money from the customers for replacing these very expensive parts. If any Manager is reading this...

I had bought my LG G2(d802) on 19/04/2014. After a month I bought the phone the touch pad was not working and the touch pad was changed 3 times . After they tried to change the circuit 2time still the problem was there. After this on 10/11/2014 I went to the service center and they told that the phone will be replaced but till now there was no replay from them . My job sheet number is RNA[protected].Now i just want my money back because...

I have a LG flex cell phone. It is great, however it seems to be very slow receiving messages. My wife and I have the same cell phone company service provider. She has an old model of an i-phone. She seems get the messages instantly, however I get the same message 5 to 10 minutes later. I have contacted the cell company about this and their response is that there is no difference in red service for both phones. Can you explain this? Is there...

The customer care support from LG service centre in Chennai is getting worse day by day. After lodging a compliant frequent follow ups are required. Technicians do not report on time or call back on status. The washing machine is still not fixed - almost more than 3 weeks A/C service is also worse. They have taken my outside AC unit and its more than a year and have not returned back. As I dont have the pickup receipt they are not taking...

Dear LG Customer Care, I have two issues that i would like to bring to your notice. I need your help in resolving them or finding an alternate solution that would help me. I have an LG front loading washing machine (LG – TROMM, 2006 model) that needs a PCB replacement. The technician visited my house over two weeks ago (probably around Nov 18-19, 2014) and informed me that the washing machine needs a PCB replacement and that I would...

Sir, I have bought the frost free double door (with 5 power-saving stars 240 litre with 5 yrs warranty) refrigerator 3 years ago. First complaint was on 9/09/2014 as there is no cooling on the lower part. The company people came and changed the timer first and it go well for 1 month. Again the same complaint reported on 10/11/2014 and was rectified. This is the third time we are having the same complaint as the lower portion is not...

Dear Sir/madam, I am Dr Priya from chennai.I had purchased Lg products for 5.45 lakhs on october end from Asia sales agency OMR road, thuraipakkam.I had bought a refridgerator model no GR-J297WSBN(NS) dated[protected].invoice no 4888.They sold me this piece saying that we can directly connect to Lg water purifier, now the service person is saying we need a motor and a overhead can to connect...just imagine how the hall would look if...

Dear Sir I have purchased the LG in month of[protected], Model-LGE445AINDBK Service Centre:UNIQUE TELEMATICS(IN[protected]S) is unable to do the repairing since third time given for JOBWORK. Last time Given ON 11/11/2014 & Still the reply is will let you know. I think that i have to complain now in Consumer court for Factory, Shopkeeper & Service centre Regards Manoj K Shendre [protected]/[protected]...

Dear LG Customer Care,

I have two issues that i would like to bring to your notice.

I need your help in resolving them or finding an alternate solution that would help me.


I have an LG front loading washing machine (LG – TROMM, 2006 model) that needs a PCB replacement.

The technician visited my house over two weeks ago (probably around Nov 18-19, 2014) and informed...

I have purchase LG Washing machine on Saturday(29/11/14) from Croma, Sector 29, Gurgaon, It was delicered on Sundey (30/11/12). It was told by Croma Sales Paerson (Mr. Vijay) that Monday the company executive from LG will visit my house for installation and operation demonstration. 4 days have passed after delivery, no one from company have visited my house nor I have received any calls from LG. Really I do not know whom to approach...

Hi, I am Mamta Singh from New Delhi.I informed you that you delivered wrong order.On 26th nov evening time I placed My order a travel adaptor in white colour for my lg optimus g pro998...I got my order on 28th nov.when I opened that voucher I got samsung travel adaptor which I didn't place it.I need only lg travel adaptor in white colour which I ordered on 26th nov.I am sending some pictures of that wrong order which you delivered as...

I, Dr. Palak Parthiv Patel, have purchased the LG Refrigerator on 15th February 2014, Bharuch, Gujarat. Now since 2 months the handle of the refrigerator has been broken. I have complained to the customer care of your LG Service. They gave me the complain number - RNA[protected] and guaranteed me the change of handle in 7 days. But there was no response from your side except a person came for taking the photograph of the handle. We complained...

Dear Sir, This is in regards to my LG led of 42".. the model no for the same is 42LB5510. Since we have purchased other products of LG so opted for a LED of lg only, but are regretting now. We have got the tv installed 3 days back and after installation we found the volume too low for a 42" TV. We did complain at the lg service centre, the complain no for the same is RNA[protected] but in return we got a response that this model...

WE HAVE GIVEN OUR COMPUTER MONIOTOR FOR DISPLAY REPAIR AT M/S GAYATRI ELECTRONICS(LG AUTHORISED DEALER) AT RAJAHMUNDRY ON 24 OCT 2014.THEY SAID WILL BE REPAIRED UNDER WARRANTY WITH IN 10 DAYS. BUT MANY TEN DAYS HAVE GONE WITOUT PROPER RESPONSE. ALSO THEY SAY PARTS NOT BEING SUPPLIED BY LG. NAME OF COMPLAINTEE: P.RAMBABU COMPLAINT NO:RNA[protected]. EMAIL ID:[protected]@gmail.com. KNOWING LG PRODUCTS AFTER SERVICE EXCELLENT...

We had bought the LG Plasma TV in October 2010 from M/s. Malaika (LG Outlet) Mira Road for Rs.65, 000/-. Everything was fine for these years and this week when we were watching the television it suddenly stopped working. First we thought there was some cable wiring mistake, so we got the cable wiring checked by the cable service provider and the earthing checked by the electrician. The electrician said all the wirings are okay and there is...

We had purchased a LG refrigerator FFM237AGNN on 17th March, 2012 from Kohinoor Televideo Pvt Ltd, Mumbai. The refrigerator ceased to work on 11th May 2014 and a complaint was registered with LG (Complaint # RNA[protected] on 12th May 2014 based on the complaint, A technician visited the house on 20th May to fix the problem. An order was placed for a compressor which was fixed on 11th July after a delay of almost 2 months and the refrigerator...

I have purchased LG LED TV Model 32LB554A, On Date 18/7/2014, After few Days I have face problem in that on the center on the screen LED sowing Gray Dot this issue I have many time discussed with Your Toll free customer care Number but he give me only Technical support but he not log the complaint, Date 21set 2014 your Executive Log my complaint and Tech check the unit and apply some technique but problem is not solved, that the reason...

I logged complaint on 5th Nov as our washing m/c was not working. The LG engineer (Mr.Altaf) visited the premises & diagnosed that drum needs to be replaced along with issue with drainage system. He said that the machine is 7 yrs old & no spares available so its as good as its scrap. I purchased 2 LG washing m/c & 1 double door LG fridge so now I feel being cheated as LG selling there outdated products in market and then saying...