Motorola Solutions Complaints & Reviews

Hi,
I bought moto g5s plus in dec'17 and until yesterday i haven't experienced any problems with my phone including charging related.
But from yesterday my phone is not getting charged while the mobile is switched on and when i power it off and charge it using the original turbo charger the existing battery charge is getting drained of sometimes and other times it's taking nearly 3-4 hrs to charge at least 10%.
Kindly...

I gave motog5plus for repair in bangalore ("rajajinagarbranch") regarding signal receiving problem at that time only jiosim not working. After sevice they returned mobile from that time no sims are working. My imei no is [protected]they reply that we are unable to do. I spent 5hours for that work. But there is no use for spending. Now i am unable to use that phone."then what is the purpose of keeping service center". Provide solution...

I have purchased motog5s plus on 7th of april 2018.
The charger was working fine initially. Then it started giving message as 10 hrs to charge the mobile battery fully and now it is not working at all.
Kindly help me with this.
Apart from the charger issues, the battery of the drains too fast.
I have to keep it for charging almost for the entire day & even after that the phone is getting switched off every night....

I bought motorola's moto e3 power android smartphone online and functioning properly till last month. During a journey i found the power button of the phone lost and approached the authorised service centres for getting another piece of power button. The service centre personnel told me that, the company is now not providing them with this component. Under this situation i have no other option except to discard the phone altogether for just...

I have submitted my mobile with ghost touching issue on 30.03.2018. My phone is in out of warranty state.

After 2-3 days when they returned the mobile, I didn't even left the service center it has started restarting automatically over and over. They took the phone again. Next time when I received it, this time the mobile was having ghost image issue with it. Again they repaired it. This time the phone is having display lines,...

I have bought a moto g4 plus in April 2017, in the month of January i got severe battery draining issue. at the Beginning it used to get completely charged with in one hour. now its very slow its taking more than 2 hours. some times 4 hours too.in January i went to the motorola customer service regarding this problem. They simply rebooted and gave. the problem was solved temporarily but now i am again facing the same issue. i dont even use...

I have a moto c plus mobile which i bought on dec 2017, after few months i was facing issue with the sim slot, one of the sim slots was not working. They said that you have to change the sim and bring a new sim, so we did that also but still the issue remains the same, then i told them to keep the mobile with them under observation, so they kept the mobile for some days and then repaired the same saying that they have changed the motherboard,...

I had given my mobile moto z play which imei no. Is [protected] for display replacement before a month ago at moto service centre junagadh. Its charge 6200 rupees. But the display blow up within a month and also facing two more problems like speaker was deteriorate and dust was coming inside the screen. Now, i have given this mobile phone moto z play further to moto service station-junagadh before a week ago for change speaker and for...

As my earphones was not working, i went to the authorized motorola service centre in kannur, kerala. They said i need to submit my phone with the earphones for a replacement. And as the back of my phone is cracked they said they can't replace my earphones. Why should i submit my phone for replacing the earphones? And what is the connection between a cracked back glass and the earphone? It's a wrong kind of company policy. Either they should...

Since razr v3i to v9 to rokr to g4s to g5s
I am using motorola and very happy with product.
I don't know what happened to me last sunday i thought to buy moto z2 force looks awesome i show on motorola india site it comes with power charger mod
And i bought from flipkart online date 13-5-18
I got delivery on 15-5-18
I open the box... Photo e looks really awesome but there was no power charger mod
I...

I bought a moto x4 in december and my ear phones were not working so i wanted a replacement and went to the moto service centre. They have taken my headphones and my phone as well for 2 days and returned back the phone and asked me to come after 2 days to pick up headset! 12/02/2018 i have submitted my phone and headset!

No: srvjy[protected]
Imei/sn no: [protected]
They still haven't replaced it! They kept...

I buy a new moto e4 plus with warranty.
But the mobile has problem of restarting automatically (Software problem).
I went to the moto authorised service center tirur named icon technologies, this is about 3 days they are not repaired the mobile. I need the mobile why they are showing ir-responsibilities. They are not giving me correct solution they saying that they don't get reply from their head. I need to get my mobile urgently...

I purchased Moto G5S plus mobile in September 2017. Now it's just 9 months but the battery power is getting drained very quickly as well it takes an hour or two to charge to 100%. worst experience ever.. Phone is getting hanged frequently.

I have attached the screenshot of the product which shows phone will get charged in mins and also the screenshot which shows it would take 2 hours to charge the phone today..

Kindly...

I purchased the phone and within a few months the power button switch was almost falling off.

On 22.06.17, i approached the service centre at irla, mumbai and they said the part is not under warranty. Due to a hurry to bring the phone back to a working state as my work was being disrupted i paid an amount 420 to get it replaced. The invoice number of the same is m2m-/16-17/ 1783

I am facing the same issue currently....

I bought this headphone last year..after few months it started having some issues.This product has 1 year of warranty so i tried going to Motorola service centers but everywhere they told me that they provide service for mobile phones only.When I contacted customer care they gave me an email I'd assist.shyamtelecom.com.I sent several emails but nobody replied.i called their number they told me they don't provide the service.my Bluetooth headphone...

Dear mr akhil,

After two month, i am getting free so that reached at authorized motorola service center with handset for below issue.

My feedback,

The behavior of the staff is very uncomfortable.

Knowledge of technical guys are also poor (Even they don't know about ip protection, water splashes etc...

They take my mobile from me and formatted whole phone and after...

An unit handset weo7900 was purchased on 20.02.17. (Bill enclosed),
After a period of only 3 months charger (Adaptor) became out of order (Non functional) so ur service center at gwalior lenovo service center - m/s hello enterprises shop no 1, hotel saya arcade, near railway station, gwalior contacted on 27.05.2017 at 12:19:55 and as advised by them adaptor (Product model xt1663) which wasunder warranty, delivered to them under their...

Hello sir
Today (14/05/2018), i took my mobile phone moto g4 plus to repair it to motorola service centre, tilak nagar, new delhi. They told me it will require 6500 rupees to change its display + touchpad. But the actual price of original motorola touchpad + display on amazon is 2878 rupees. So charges they said was found unreasonable by me. Its show that they are making fool to people by not providing proper services and charging...

Hi this is charu. I have bought moto m in dec 2016, my first ever motorola phone.

It broke in an accident in july 2017. I visited to nearest srvice center in rohtak, haryana. They kept saying everytime that its parts are not available check in few days.
Its spare parts were not available for almost 6-7 months. After waiting and following up consistently, i got my phone repaired in feb 2018 by paying around 4000 rs. Now,...

Hi

My self surinder lakra.
I have given my mobile at service centre for repairing at rewari model town moto care. As i was facing concern for battery exhaust with in 3-4hrs. I have given the mobile on 27 april'18. I am in regular follow with moto care team. Every time they suggest new date. Their service person told at the time of mobile submission that concern will resolve after battery change after 2-3 days.
Today...