Motorola Solutions Complaints & Reviews

I have purchased Motorola X Play in July 2016. The mobile is giving signal jumping problem. I went to authorized service center SCD-018 SATYAM ELECTRONICS at Dilshuknagar, Hyderabad on 10th June 2017.

I was told this is a software issue and registered my complaint vide no.SRSCD[protected] and asked me to come in the evening.

When I went in the evening I was told to pay Rs.450.00 towards service charges and...

I have brought moto g 4 + on 24 jul 2016.
Since last few days I am facing issues where application prints shows in background for few hours .

I went to the service center on 27/06/2017 and they said that it is a known issues and we are also facing the same issue and nothing can be done.

Also I had some heating issues so Nancy (agent ) asked me that they have to update the software and will check other...

I have purchased moto g4 plus on 05/10/2016. Before 40-45 days there is a problem of getting off & battery discharge very early in my mobile. I given my mobile in ambala cantt service center. They changed motherboard of my mobile. After some days i face same problem again. Again i give mobile in your service center. They update software of my mobile. Now again i face problem of getting off my mobile. Within 9 months i face problem 3 times....

After your promise to be a great mobile brand I have purchased a Moto X play in 2016 but a miserable experience happened to me in Feb'17 when my display was broken by falling from merely 2 feet height. I Have chosen ur salt lake centre(kolkata) and they charged 7100/-, although, it was within warranty. But I thought I will stick to ur product. In June'17 my experience was unforgettable when my display was water-damaged by merely few raindrops(the...

I bought moto g4 plus (32gb) at 27 july 2016. Having imei no-[protected] charging problem. I gave it to service centre: pmn-002 at 29 may at digital service, bhikhanpur gumti no-3 bhagalpur bihar 813210, contact no of. But they always said that parts are not availaible. My warrenty period remain very less. Still they are not respone. Again i went to 23june. They said some more parts have to be replace. And they order again on 23 june.br...

Firstly my phone was dead in 6 months and repaired. By service centre & from the repair day the phone ia not work properly (Hanging & error problem), today something print on screen automatically, i think it is due to change in the board of system.
Problem after repair:
Not working multiple app at same time
Hanging problem
Not respond error
Heating issue
Bettry duration dec.
Plese resolve...

I bought this phone in december 2016, since then i've visited the service center thrice and still the issue is not resolved. Their was a problem in the back camera and after three times the problem still persists and not only that after the third time the microphone also stopped working. This is really not acceptable from such a company like motorola. The device is defected as the people in the service center don't have a solution for the...

Respected sir iam sivasankar from guntur (A. P) i have purchased motog5 plus in flipkart. That mobile incoming calls not showing so i went to guntur service center vasavi associates. Service center manager took the mobile for software update on[protected] time13.48. Still that problem not rectified and irresponsible answers just small issue he dont solve and worrest responce...

It has been a pathetic service. Despite promising repeatedly the phone will get repaired. The service center of motorola (Abhinav Technologies) located at 66, Chinubhai Tower, Ashram Road, Ahmedabad has not been able to meet the request. They have caused a lot of trouble to the customers. It has been more than 20 days. I had given my moto x style for screen replacement. The first promised for replacement within 5 days and have kept on extending....

Dear sir,

I am yatish keni. I am purchased moto m mobile on 2nd june 2017 in uae airport store, that time seller told me don't worry you purchased mobile this is international warranty.
But, 20 june suddenly mobile mice is not working, my voice not received to my caller.
I am going 21 june motorola service center in elphiston, mumbai. That time customer service girl told me that is mobile issue & your mobile...

I have purchased my mobile phone last two months back ad it gets switch off automatically with huge vibration as if it will get spark and can spread like a fire bomb. Need to change the mobile. New mobile which is handled very carefully should not occur with such problem.
Anyhow the handset needs to be changed and replaced with new one.
Kindly resolve the issue on priority basis....

On 27th may 2017 my father had given his phone for screen replacement at communication solution f-26/4, okhla phase-2, delhi-110020 and paid rs 8900.

After receiving the phone back we noticed that the touch was not working when the phone is kept horizontal hence we submitted the phone back to the same service centre on 10th june 2017.

Till this day ie 27th june 2017 i haven't received the phone back as the service...

I bought the motorola g4 plus phone from amazon and it's still under the warrant and my phone gets switched off automatically. I took my phone to the lenovo service centre and they told me that it has a water damage mark on the motherboard of the phone but i never had any water related issue on my phone. So they told me that we have to change the motherboard and it will cost 8600 rs and my phone is still under warranty and they just...

I am using motorola g4 plus since 6 months once a problem arise and there are the shadows on my display and battery backup problem.. I submit my phone in service center at nexon service center, hirawadi, ahmedabad.. They kept my phone there for 15 days and after 15 days my phone works perfectly for like 20 days and thenafter the same problem arise and the executive didnt change my battery and told me lie that the company changes the battery...

I have motorola phone.. I using it from last 4month recently in my phone problem arise.. When i call to anyone suddenly voice my voice stops going then if i restart then it work properly.. If i call for 5 to 6 times if works properly then again after that my voice stops going.. Then if restart if works properly.. Nd when from application i use calling like from whats app if i call to any one then it's gud.. I can talk.. Bt problem is only...

Sir,

I have been purchased Motorola G play via amazon in 28 Jan 2017 with serial number ZY223JVZQK. Handset is not working comfortable since it's purchase. It's regularly warming during charge and call. Not charging properly. Censor of the phone is also not working, very difficult to use. Call disconnection and other problems, all this shows Very poor performance. I am living presently in pathankot. My mobile number is [protected]....

I bought this phone in January and I'm having trouble since then. The charging cable keeps getting dysfunctional and I'm on my 4th cable currently in 6 months. No matter how new the cable is my phone doesn't charge. The charging light lights up and the charging symbol appears after toiling hard for the perfect angle this phone would accept. Then that also disappears even when the phone lays still. But that happens like once in 30 hours. Rest...

Its very unfortunate to say that the customer service is really poor especially the ones who provide solutions sitting at your customer care center. I was having display issue in my phone. And your company people are saying that it is in transit from past 15 days. Such a poor response. I think its time to tell people on social networking sites not to buy such phones. Really disappointed!!!...

Not satisfied with the after sales service of moto.

I have given my phone “moto z play” to moto authorized service center “i-pick solutions india pvt. Ltd., bhagat singh market, connaught place, new delhi” firstly on 25th may, 2017 for the problem related to battery & fingerprint scanner issue and they returned the phone on 2nd june, 2017 but the battery related issue was not resolved and a new problem also emerged...

I bought this mobile thru" amazen on17/05/2017. sold by green mobiles tamil nadu, india now the mobile is not getting switched on.suddenly it stopped .when i tried to switch on it is not switching on. i found from ur web site there is no service/repair centers in Hyderabad, since the mobile is still in warranty period, are you going to replace the device or repair with certification of quality.?
the invoice no, TN-MAA[protected]br...