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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions Phone Numbers

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1800 440 2205
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+91 12 4419 2000
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205

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Motorola Solutions Head Office Address

Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14
Gurgaon
Gurgaon District
Haryana
India
122001

Motorola Solutions reviews & complaints page 40

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H
himtom84
from Gurgaon, Haryana
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Moto Z Play Warranty Repair issue

Address:New Delhi, Delhi, 110017

Hi,
I have submitted my mobile to the Motorola service center at Okhla Phase 2, New Delhi in the month of June on date 17-Jun-2017.

It had been clearly mentioned on the job sheet that phone needs to given to customer on 21-Jun-2017. Also there are no updates provided neither on my number nor on the alternative number provide and when call is being given to the service center, they are not providing the complete update...
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D
deepakkumarsatyam
from Gurgaon, Haryana
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Speaker problem in brand new motorola e3 power

Address:Panipat, Haryana, 132103
Website:www.motorola.com

I have ordered motorola e3 power from flipkart - order id - od[protected], dated thu, mar 30th '17 4:32 pm, it was ordered through phone number - [protected]. From last 1 week i am facing problem in phone speaker (Can not hear voice clearly). I have tried to contact all nearest service centers in kanral (Haryana), and panipat (Haryana) but they told me that they can not help it out as it is now over-taken by lenovo, please address me...
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S
Shruti Kharidia
from Mumbai, Maharashtra
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Not response from lenovo motorola service center

Address:380015

Date : 22.06.2017

Motorola mobile moto e3, given for repairing to abhinav technologies, lenovo motorola authorized service center on 15.06.2017. They were suppose to keep ready by 19.06.2017 and they will inform us that phone is ready. But they have not called me yet, even contact no. [protected] and [protected] is switch off since last two days. How to contact them? To inquire about phone status.

Regards, br...
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G
gopalakrishna123 Siva
from Bengaluru, Karnataka
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Motorola issue with camera resolution

Address:Bangalore, Karnataka, 560029

I submit the customer service center my new moto m phone since 1 week back, they will not give any notifications to me and their mobile numbers are not working, this kind of service is worst and too bad, so many times i call to a your customer service numbers also not working, we will never shopping for moto mobiles,... Plz kindly rectify my mobile moto m camera issue and plz fast respond with notifications...
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N
Navyakanth
from Mannarakkat, Kerala
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Moto service

Address:Chennai, Tamil Nadu, 600097
Website:www.motorola.in

Am using moto g4 plus and am facing many problems with this mobile and there is no proper service providing the by service centre. With in the warranty its self i. E after 6 months the mobile got issues and i went to service centre many times for repair. And they are not at all providing the proper service.
I have got a battery issue, front camera issue, getting switch of[censored]nnecessarily and many. I have given mobile for service last...
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S
sweta@0051
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service time is too long (Its been more than one month and still no response)

Address:New Delhi, Delhi, 110036

I purchase moto g4 in january 2017 so my phone is under service warranty. My phone has display issue on 23 may 2017 i went to max mobile care (B2x) pitampura delhi and they submit my phone for the service on 23 may 2017 and receipt number is [protected] said it takes maximum 15 days. I call them after 15 days they said that my phone is not repair because company did not send them repairing parts. Thats why they are not able to repair.....
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A
Ambul Pundir
from Jamshedpur, Jharkhand
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Complaint regarding mobile

Address:Saharanpur, Uttar Pradesh, 247343

I purchased mobile from amazon, after eight month i am facing problem in it. I went to customer care of moto g and told them about phone behaviour. They told me that the battery of mobile is not original, tell me who is responsible for that, and why i face this problem. The member of customer care behaviour is also not good. Please give solutions to this problem at my gmail account [protected]@gmail.com...
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U
Udeshna Kashyap
from Mumbai, Maharashtra
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Moto g5 plus headset insertion turns on dnd mode

Address:Mumbai City, Maharashtra, 400608

I have recently bought a moto g5 plus. What i see is when i insert earphones of different brand, it turns on the do not disturb mode on and continuously pop up comes saying "alarms only" and "end now" option. Even after clicking on end now, it doesn't go away. Why it is happening. I am using jbl earphones. I have checked in google and many many people are complaining the same. Please let me know asap if it can be rectified or else i will...
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S
sanjaylic
from Dehra Dun, Uttarakhand
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Moto 4G plus touch screen not working properly

Address:Dehradun, Uttarakhand, 248001

I recently have had issues with my mobile phone touch screen. The screen seems to automatically open applications without any touch. this started around 15/06/2017. The phone was given to the service centre (ID- RKE-070 Mehta Watch Co.) and no - SRRKE[protected] but it has been 16 days without any success, every time I got reply that parts has not yet received from the company. I thereby request to replace my mobile phone as early as possible...
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Address:Khordha, Odisha, 751003

My moto g3 turbo phone's charger automatically stopped working. As my phone is under warranty so i took it to my nearest service center and submitted my old one and the bill as well. They told me it will take me around 10 days for replacement but when i went for the charger they told me that it will take another 10 days for your charger to come. Now i waited for another 10 days and then the same thing was repeated and they again told me that...
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Address:New Delhi, Delhi, 110020
Website:www.motorola.in

I had submit my motorola moto m model number (Xt1663, gold 64gb) to my nearest services center f 26/4 okhla phase 2, new delhi 110020 nathu sweet main road, adjoining yamaha, new delhi, delhi 110020 regarding charging problem. At start they are really do not understand what was the problem. After a long time finally they had got the problem and told me that my phone's charging jack is not working. So i had submited my phone to them for repaire...
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G
gajagowri
from Thiruvananthapuram, Kerala
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Mobile fault

Address:Chennai, Tamil Nadu, 631001

I bought moto e3 power from flipkart on january 2017.. It was totally a fault model.. Most of the time it hangs or not in working condition.. I gave to service for two times in nugambakkam chennai service centre.. But still there is no improvement.. They are not providing good service..
In my mobile no apps are opening.. Even for calling it's takes more time.. It's getting heated all the time.. Unnecessarily and all of sudden mobile...
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Address:Sri Ganganagar, Rajasthan, 335805
Website:Motorola

Mene flipkart se online moto e3 power mangwaya is phone ki warranty 1 saal ki thi 12 din use karne k baad phone ki screen me problem aa gai me sahi karwane k chakar me apne paas k 3 district me ja aaya bikaner, shri ganganagar, hanumangarh par internet par service center ka address diya tha waha gya to kahte ki sab service center band ho gaye muje bola tha ki 1 mahine baad new service center khulenge aaj 1 month se jyada ho gya abhi tak koi...
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G
Goyal Aditi
from Kapurthala, Punjab
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Moto G4 plus contacts gets multiples with other contacts

Address:Chandigarh, Punjab

From past 6 months my contacts are getting multiples i had given phone to service center at chandigarh 3 times everytime they reset phone but in 1-2 hours problem arise again. I am fedup of this phone now it had started switchoff during the call without call details. For my business it is getting worst to use this handset. Is there anyone who can solve the issue bcz ur service centers are pathetic....
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A
Ayushi Reja
from Mundi, Madhya Pradesh
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Charging problem in moto m

I received my product moto m from flipkart on 19th january 2017 and even before the completion of six months, there is some serious charging issue. Previously it was fine but then the battery problem came at first i thought it's just cable so i changed my cable but then also this problem continues! My phone is under warranty period and so if you want me to change it i can do that also but just fix this problem.
I want you to kindly...
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K
koppadi vinay
from Rajahmundry, Andhra Pradesh
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Not repairing my phone

Address:East Godavari, Andhra Pradesh, 533308

Hi
My name is k. Vinay. I give my moto g4 plus to care for repair my phone from screen burn. They take my phone and not giving to me says the parts are not available. Giving me customer number and complaint to the company the number not works what can i do

Service center address : vzg-055-s. R. K. T enterprises

Address: shop no: 46-7-11/1, opp bollineni heart center, danavaipet, rajahmundry.
br...
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P
Pragya22
from Noida, Uttar Pradesh
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Bad motorola care center service

Address:Ajmer, Rajasthan, 305001
Website:www.motorola.in

Hi,

This is in reference to a service that i received from motorola service center, amar plaza, ajmer. I gave my phone for fixing as there was an issue with flash and camera capture sync. Service center kept the phone for 8 days. Now my phone has following issues introduced:
1. Some vertical and horizontal lines introduced on the screen.
2. Dull screen brightness.
3. Power button was not working. br...
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Address:Nagpur, Maharashtra, 440016
Website:www.motorola.com

Dear sir,

I am purchase moto mobile on 15th march, but after 45 days there are problem. So i go to service center for repair on 10th may-17 & they said slot problem are there. Service center person issue job card & said repair in 15 days. (Job card no. Srngp[protected]. After 15 days (29th may-17) service center person call me & said your mobile repaired, so i am collect the mobile but after 15 minite same problem was there....
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A
Aniket Satapathy
from Barddhaman, West Bengal
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Service centre failure in providing proper service

Address:760004

I submitted my moto g4 plus at a service centre of motorola for screen burn in and phone shutting down repeatedly. They said a software update would fix it and would take few hours. Then they said it required a motherboard replacement. This took 20 days to replace the motherboard. But then when i received my handset i saw similar problems almost as if nothing was done all problems still remains persistent. They said it is normal for thus...
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S
Sidhartha Phukan
from Chennai, Tamil Nadu
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Deficiency of service, unethical behaviour

Address:Kamrup Metropolitan, Assam

On june 2, 2017, i dropped my moto x play handset causing the screen to crack. I went to the service center who informed me that the damage would not be covered under my warranty of 1 yr (Of which 1 month was remaining). They instructed me to pay rs. 6200 and wait 7-10 days for the repairs. They didn't provide an alternate phone for me to use during this time period. They provided a number for me to contact regarding the progress of the repairs....
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