Motorola Solutions Complaints & Reviews

Dear sir,

I am a sufferer from motorola mobile from last 9 months and its worst serviece. I purchased a motorola motog4+ from amazon in last year september. I had received a defective piece and i am unable to identify the defect in first ten days of purchase because the defect is observed only i had connected ear phones. When i had connected ear phones the mobile was switch off with in a minute or two or a buzz sound is observed...

Without service center it is very difficult to buy motorola mobiles.
I have issue with moto m which i purchased 4 months before, i had speaker issue and i went to motorola service center which is far away from my location (I spent whole day) and after that i again went after 1 week to collect. With in next day again there is another problem of charging.
Now it is very difficult to go to service center to spoil full day.
N....

I brought moto g5 plus in mid april. I faced problem in turbo charging. I went to cannaught place delhi service centre. There was moisture in phone so i said i dont want to do anything. So i went back because i was disturbed i didn't checked it.in metro i checked my phone its fingerprint sensor was not working. I went again i told them the same. They opened my phone again and repaired it. So when a phone is opened its like never going to...

I had purchhased my moto g play, 4th gen (Black) through amazon on dt. 21/12/16 vide order no[protected] sold by green mobiles. This set sim card signal is lost and eventually the set has become useless for me. I contacted with the authorised servicing centre in siliguri (W. B.). But sorry to say that the repairer has turned down to repair. Please resolve the problem as it is still under guarantee period....

I purchased mobile phone from amazon. Irrespective of % battery charged, the phone turns off, while receiving calls. When restarted, the callers details are lost. As such you cant even call back. If you are using this phone for business, it is very bad situation, if important call is lost.
I have deposited this phone to sai vision mobilink, kolhapur, maharashtra india, lenovo authorized service station on 26th may, 2017 land line no.+[protected].br...

Hi,
I bought a motorola x play from flipkart last year, this january my phone stopped working (Cause of a short circuit the display's backlight wasn't working, touch and everything else was working fine. I was able to see the display under light) i took it to motorola service centre in saharanpur, it was under warranty at that time. The person there said the device has moisture inside it and it wont be covered under warranty and he'll...

I purchase moto g4 in the month of july 16 and within two months battery problem started, again it drain out fast so given to boriwali, mumbai service center. Services of this center is pathetic. Last time they retain my phone for more than two weeks on excuse of accessory supply and now also it is with them since 6/6/17.
They are not responding to calls or messages..
Can you please replace my product as it's rear camera also...

I had a minor problem with my phone i. E my earphone jack was not working. I went to the service center on 17th may they said it takes two days to repair my earphone jack. After two days i went again they said problem is still exists so they decided to change my motherboard and said the motherboard comes directly from company which is located at channai. It takes 5 another days. After 7 days i called to the service center and they said motherboard...

I had given my phone (Moto g turbo xt1557) (Under warranty) to my nearest motorola service center exhibition road and then they said they will shortly give a call regarding phone. I had given my phone to the service center on 25/05/2017 and now its 18 days late that is 12/06/2017
Now only they are saying that they will take more time, i contacted them after 10 days from my submission of my phone they said parts are there in the service...

I buy moto g tubo 6 month back and with in 3 month o[censored]se sim-1 slot stop working.
When i visited service center then they are telling that pin damage from inside, and will not change under warranty.

I am try to contact customer service and said that if any thing broken from inside then it is due to poor quality. They are not giving proper solution to my problem

Complain no : incident:[protected]br...

I had purchased wireless phone fr online on jan 2017. Within 4 months it is not working phone is having some charging problem. So where to repair this phone pls give me d address of service centre s in mumbaii had visited one service centre which is located in vile parle but they denied to repair. Very bad experience to deal with u my father is using this phone who is visually handicap so pls go through my complaint and send me service centre...

Sir,
I have purchased moto e3 power on[protected]. Online through flipkart. Handsets/vy28485/motorola "[protected]" "[protected]".
The problem is that the charging is not working. I have checked in service centre raja tracer rke. Service centre called him this product is out of warranty. And it repair in amount 1850rs.
So please resolved my problem as soon as.
Thanks sir
Regards
Brijesh kumarbr...

I m using the smartphone moto g 4 plus purchased online by 17th august 2016,
Its not completed 10 month and i it 3rd time in janakpuri service center. 1st its touch becomes auto touch in march 2017, i show it in center and they update software in 7 days, after 2 days the problem again occur then again i go to the center its time they change its all screen in 10 days. Some time it was ok but now again its touch is automatically stop....

Its about smart services motorola repair center, bhubaneswar
Bapuji nagar.

Address: 15/e (666), infornt of lane-4, bapuji nagar, bhubaneswar, odisha 751009

I had been facing issues with my moto g3. The device wasn't charging properly. They kept my phone for 20 days (Like they did with everyone else).
At the end, even after 20 days they didn't want to give the device to me. On pressurizing, they...

My name is sharif khan, i am from jaipur rajasthan. I purchased a mobile in march 2015. Model moto e-2nd 1. [imei/serial no: [protected]]. I had some problem with my handset. I gave mobile to service centre on 26/05/2017 and technician told me that battery will be replace and we will back you with in two days. I went after 4 days but they did not repair. I have gone 3 times at services and called him again and again. Contact no. Of centre:[protected]/[protected]....

I bought a Moto g 3 one year back this year on the last week of February on physical damage the power button was damaged immediately in the first week of march I consulted the Motorola service centre in Kurnool (Bhopal complex) they took my phone next day they said mother board was broken they collected charges for service now the real problem is this before giving when I charge my phone it shows moto symbol m after I handed my phone to them...

I have purchased my moto g4plus phone befor 1 and half year ago and it is having shadow probl on display. It shows shadows of previous application and others that i operate previously and over-heating problem i am suffering from these two major issues and i am not happy with this product please do something, i feel difficulties when i operate my phone. Thank you...

I am a senior citizen. Purchased moto x (2nd generation) in december 2014 from usa.in 2016, its battery started getting discharged at a fast rate.in
April 2017, procured a new battery from usa.
To get the battery fixed, i visited service center "communication solutions", okhla phase ii, new delhi. They said the battery was ok, but we won't fix it... You have to buy the one from us costing rs.4800/-. Then, i approached another...

I have provided my mobile for service and that to for same issue this is the 4th time i have given my mobile for ur service center whenever i give a servicing ur service center people will not update the status until we follow up with u guys. What blady petatic service u guys provide me. One my cell is not even 1year old but facing same issue where in u guys are not able to fix it....

I bought a motorola moto G4 plus last year and soon after I bought it, it started showing problem with the touch screen, the screen did not work while charging. I sent it to the motorola service centre and they replaced the touchscreen folder but the problem with it is still there. After the phone returned from the service centre, its camera is also not working properly, which I think has been replaced. Now the service centre is saying that...