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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions Phone Numbers

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1800 440 2205
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+91 12 4419 2000
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Motorola Solutions Head Office Address

Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14
Gurgaon
Gurgaon District
Haryana
India
122001

Motorola Solutions reviews & complaints page 42

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K
Kushagr Kb
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola service: highly disappointing

Address:Pune, Maharashtra, 411030
Website:www.motorola.in/home

They first took my phone for more then a week which was already working, just the problem with the charging slot, as it was not charging so after a day my mob got drain out. I took it to the service center after 8 days i got a call that the mobile is now a scrap it won't be fix now as it's mother board is having problem. I did'nt get if it's mother board is having problem then how it was working before getting out of battery. Such a ridiculous...
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Address:Jabalpur, Madhya Pradesh, 482001

Moto g4+
Billing name - vishal

Hello sir
My name sumit kumre
In my smartphone motog4+ have manufacturing defect. And i knew that problem after one month. When i noticed my screen was defected. It was screen burning or etc, i don't know correct word for that problem.. But after 6to 7 month when i was free then i went motorola service center and i told all problem about phone. And they said for repair a...
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S
Starredmensch
from Gurgaon, Haryana
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Service of my Moto g

Address:Ambala, Haryana, 133001

The problem in my moto g4 is that the back camera is capturing blur images. I went to customer service centre they say the problem is because of the scratches on camera, outermost lense (I don't know what kind of scartches can cause blurred image) and only solution they offered to change whole back side of my phone and it will cost around inr 1550, even my phone is in warranty period. I attached a image clicked by my camera it clear that...
+1 photos
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A
abhi kolhe
from Ahmadnagar, Maharashtra
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About moto m accessories

Address:423601

I buy a moto m at the 9th feb. 2017 but something wrong in the moto m power cable. The power cable does not works from yesterday. Moto m accessories are in worranty period. Replace this faulty cable from new cable or give me solution for this. I buy a moto m from flipkart. Please contact me faster and faster. From yesterday power cable does not works properly. Moto m accessories is in 6 month worranty period....
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Address:382415
Website:Www.support.lenovo.com

The service exexutive cant give the helpful replies and when i excuse them they told to keep the phone for one week...is it fair...first when i come for battery problem they give me the worksheet for battey change but after 15 days the battery is same...my old battery only, ... . ... ... ...and the display is same it is as..i know this is mybold display and battery and they take the battery and display from the company and they sell outside...
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S
susobhan mandal
from Pune, Maharashtra
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Mot/ete02/ci/5/17/000520 - charged although the phone was in warranty

I had submitted my phone while it was on warranty. The problem was it was rebooting when applications were installed. Please note the phone was in warranty and the service center denied to provide me service free of cost. After diagnosis the were unable to solve my problem and reverted saying there is an issue with the motherboard which would take 7500 INR to fix.

I just want to know is this even legal to charge anything to...
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Priyanjana Kar
from Kolkata, West Bengal
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Motorola service centre can fixed my phone

Address:Kolkata, West Bengal, 700010

Took my phone to a service centre of moto den dey took my phn n kept it for14days after dat dey want money but said couldn't fix da phn or tell the problem with da phn. It was within warranty period. Name of the centre ste-001 syscomp infosol cci no-[protected] refuses to give higher authorities number to contact it's a new phn plz help it's a new phn bought by hard earned money of a colg student...
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Supreet Tiwari
from Shujalpur, Madhya Pradesh
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Moto G4 plus

Address:Raipur, Chhattisgarh, 492001

Dear team,

This is to inform you that i have purchased moto g4 plus from online (Amazon) on 12/7/2016 after few days of purchased i have observed the it is slightly curved shape, i have inform to amazon customer service, but there no proper responce. The after sometime i have notice that one dot occured on mobile screen, and now its incresed. The service center told that it will not cover under warranty.
Kindly do...
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Rutuja Pharate
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto g4 switches off itself

Address:Pune, Maharashtra

Hello,

After updating to Nougat my phone shuts down suddently and I need to restart it all the time.
The phone's switching off predominantly, when the battery is 50% or lower. Sometimes it starts without problem and sometime it keeps shutting down until I plug the charger, dispite it shows 40-50% charge. The battery percentage is also changing after every switch off.

Factory reset didn't help me, I...
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S
Sachchidanand Pathak
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Since last 15 days mobile is with service centre

Address:411027

Hi moto team,

After buying the mobile, problem started happening within 1 month. I have factory reset the phone many times. Ultimately the sound went off and to repair the phone, i deposited the phone on 19-jun-2017 to below service center.

Sara mobile shopee
Lenevo service centre 1st floor, sai plaza, above channel-5 shop, near ashwini nursing home, sai chowk, pimpri, pune.
Contact no. [protected]br...
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Divanshu Chawla
from Nagpur, Maharashtra
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Mobile phone repair

Address:110089

I had submitted my phone to b2x service center at pitampura, your authorized centers are pathetic. I am facing more display related problem after receiving my phone, what i m supposed to do, do i again and again submit my phone. There are rumors that they put local display. You have to take action against the service center. My phone is moto g 4 plus, i am having worst experience with motorola, pathetic brand, no satisfactory service. I will...
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Cherry Garg
from Gurgaon, Haryana
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Defective product, need refund

Address:New Delhi, Delhi, 110018
Website:AMAZON

I have ordered motorola g4 plus (Black 32 gb) from amazon on 20 feb 2017.
Invoice number: maa[protected].
Imei: [protected]

Its been less than 3 months, i have already taken device to customer care (Tilak center, new delhi) twice.

I am facing issue of :
1. Auto start of apps
2. App has stopped working
3. Automatic disconnection of hotspot
4. Moto ringtone when...
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R
Rukul
from Mugma, Jharkhand
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Worst service experience can't get repaired since 2 month

Address:Khordha, Odisha, 751001

Moto g turbo waiting for parts till 2 months job sheet no[protected], resistered mobile no is [protected]. Pls do something, otherwise i have to go consumer court to initiate legal action against motorola. Imei [protected]. Submited on 24 april 207. No call backs no message when i called them they told me that ur complain was already in concern of our repair team called some one rahul gupta. But nothing happend till now. Now i dont...
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tanushree khandelwal
from Kanpur, Uttar Pradesh
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Mobile provided with duplicate charger

Address:Varanasi, Uttar Pradesh, 221001
Website:Motorola.in /complain

Sir. I have ordered the moto e3 power online from eBay. India. And within a week it's stop charging hence it was inoperative. I am 75 year old man today with my granddaughter iIvisited your local service center they certified that charger power cable is duplicate. Hence it will not work.
It's a cheating with senior citizen. Hence iIrequest you to provide the new charging power cable immediately. It will not change then iIdon't have...
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sahu94
from Mundi, Madhya Pradesh
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Display shadowing

Address:Jabalpur, Madhya Pradesh, 482020

Their is a shadow of the previous application that I used.
Recently two months ago I have a same Issue So the service center has changed the display, but the problem is occurring again. I am fed up with this Moto G4 mobile. As in service center it takes one month to replace the display and again the same problem is coming. Near about 2 September 2016 I have buy the mobile form Amazon, and it creating to much problems ....
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noble a babu
from Neyyattinkara, Kerala
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Moto g4 showing shadow in display

Address:Thiruvananthapuram, Kerala, 695013

Hi im noble a babu from trivandrum kerala. Im having moto g4 handset with warrenty. Few days back i noticed shadows of last used page in my phones display i checked with the authorized service centre tl which showed by motorola. They confirmed the complaint and told me that need to change the display. But they are saying that in trivandrum no motorola service centre dont do any warranty claims. They only do paid jobs there. Then where should...
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Address:Bangalore, Karnataka, 560037
Website:www.motorola.in

My moto g4 plus mobile volume button has been split into two part and now it is not working..
My mobile phone warrantee will be over on 2 june 17.
For the same i have visited two times to moto service centre near marathahalli bangalore.. But they refused to change it by saying it's a damaged that can not be change under warranty.. They are asking money for it.. And then i asked him to give me the reason in written or just reply...
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saraansh sood
from Pinjaur, Haryana
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Motorola M mobile data cable replacement

Address:134003

I bought Moto M in feb 2017 and my data cable was not working. I went to motora care in sector 20 Chandigarh where it took me 5 hours to get the cable replaced as on 26 may 2017 which is not more tha even 3 months from date of purchase.

I have no problem with my handset but to get the data cable changed, they reset my phone and opend the hardware for no reason. Even my phone was getting charged with the charger with the moto...
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Surekha kalshetti
from Satana, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Turbocharger replacement

Address:Pune, Maharashtra, 411041
Website:Motorolaconsumercomplaints.in

Hi

I ordered motorola turbo charger from flipkart n now it's not working.. Last month 28th i got the product. I raised a request with flipkart for product replacement.. But they said i have to raise the request to motorola service centre... They can replace the product...

Please help me in getting replace of product...

Note: it's not even one month completed.. Product has delivered on 28th april...
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smnde00
from Kolkata, West Bengal
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Moto G5 Plus

Address:700064

Corning™ gorilla™ glass 3 broken just after one time down from hand and high-grade aluminum finish cracked.

This two happen at same time after it grounded for one time from hand.

So what is the use of the technology like corning™ gorilla™ glass 3, high-grade aluminum finish?

I have faith and trust on these technology you have mentioned but the results is not expected....
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