Motorola Solutions Complaints & Reviews

Dear sir,
I have given my mobile for repairing of my broken display at office no -156, agarwal city plaza near m2k, manglam place rohini sector 3, moto-lenovo service center. They charged too much around 4.2k but they damaged my mobile more during repairing. I have received my phone today only.
My job sheet no is - soin[protected].
I am attaching the image of my job sheet, bill of repairing, & image of mobile before...

Dear sir my name is priyanshu mishra I am advocate of Lucknow high court l am purchase a handset of Motorola he is not working properly first time I go to you customer service center but there is no positive response second time I go to your customer service center you customer care person collected my phone and give me recipect he told I check your mobile and give you information thru out the SMS on you mobile today morning I have received...

Hi

Have given my moto g4 plus with the given work order number on the 25th of the month of march for display flickering to newtech solutions (Vashi)

I received the same later with display change and again there was issue with shadow screen (I could see the back ground app images) this time there was new kalyan center (Tecnotronics technologies)
And they refused to take the phone stating that display sticker...

I had surrendered my device XT1557 in Sai Communication (Ph. no. [protected]), Auth service dealer of Ghaziabad on 10.04.17. But still, I haven't received my device back. I have also made many calls to Customer care and lodge my complaint via ref no.[protected] but they are also not providing any resolution.
One more thing which I come to know is that service Centre has wrongly mentioned my device as "'Out of Warranty'' on job sheet.br...

I went to moto service centre in saltlake kolkata as my moto g5 plus's charger was not working. I went at 12:30pm they told they will take an hour to check and i have to submit my phone as well with the charger. I did and when i came back. After an hour.. They said there is a problem with the adapter.. The phone is completely fine.. Yet they need the phone fr some more time.. Saying they have to do some work.. 2 hours passed still they didn't...

I bought Moto G 4 plus mobile in the month of January 2017 which is getting bent due to battery over heat issues and speaker is not working. I took this mobile to service center in Chennai on 17th April'17 but they refused to repair it by stating that it will not cover under warranty and advised me to contact motorola customer care for replacement since its a manufacturing defects. Very next day i had contacted customer care hence it consumed...

I bought a new phone moto z play, at around 20 april 2017, but there was a problem in the slot where sim is inserted
Initially i was able to put the sim inside. But after 10days when i was inserting 2nd sim. It is not working. When i went to the customer care they are saying it is broken from inside and it is not in warranty and they will charge 2700 for it. As i have always followed moto brand and has been a loyal customer, i was...

Respected sir,
This to inform you that motorola turbo edition phone was bought online from amazon and was delivered to me on 15 september, 2016. The phone was working in excellent condition but for last 3 weeks its speakers are not working properly, as sometimes its speaker work and some time no sound comes. There is not specific time for this problem. I have reset the phone but the problem has not been resolved yet.There is no service...

I bought moto m this year, online in first week of February, after 15days only its loudspeakers stopped working, now i am not able to listen to songs, and even it dont ring.i am facing lots of difficulty due to that.one day its screen broke from above left, little bit.when i took the phn to customer care for the problem of loudspeakers they said it cant be done alright bcz u have broken the screen and first get new screen for 7000, thn we...

I have moto g 3 2015 edition, i recently updated into android 6.0.1, it will work smoothly for few days, one day my phone's front facing camera icon disappeared, i tried clear cache memory but no use. When try to open front cam by tilting phone then it says 'camera busy '.
I try factory reset but no use. Then i completely format my phone using keys but no use, still camera button disappeared.
So how i can overcome this?
Pls...

I have submitted my motoe3 power charger with warranty in authorized service center (Kphb-1line, hyderabad, telangana) at 4thmay2017 approximately 10days completed but no status regarding the given charger and we are not responded to me and rude behaviour to the customers, every body face the situation like me. Worrest authorized service center. Please as early as possibe give to me my charger with servicing or with out servicing....

I purchase moto e3 mobile phone five month ago.

But its not startup and if it get start and it suddenly switch off.

When i go for service center in borivali which are at orchid plaza at 4.55 pm on
13th may 2017.

The person name as 'Dhiren' refuse to take my phone and said token already full. We can not give you new token.

Whats the meaning of that ??...

I have a motorola g4 plus.. After few months it is not working properly.. It restarts anytime. It doesn't switch on back if it shuts down.. I have been submitting this phone many times in our nearest motorola solution service center. But no issues were resolved. As this is my main phone.. I need a fastest solution. I have been calling customer care.. Many times.. But no help was given by them.. I am really irritated by the service given.....

Sir,
I went to your Borivali West Service center 2months ago and got my phone checked. They detected battery issues and told me to submit my phone but didn't provide me a spare phone. So, I used my phone in such a condition and went again after 2months now. It is in the same physical condition that it was as it was unused since 2months.
Now, they refuse to accept that they have already checked my phone and there was a battery...

After submission of phone on 9th may no call was received from their side. I called them on 10 & 11th may and till 11th may 5:30 pm no repair work was done. Earlier I called at 4 pm and they said within 30 min they would revert back but nothing happened and when i called at 5:30pm they answered my call the person being clueless responded back saying motherboard is damaged...

Had bought this phone Moto E3 Power (Black, 16 GB) from flipkart (order number-OD[protected]

The phone is not even 6 months old, the screen is gone and there is no service center in atleast 200KM radius in the town where the phone is currently being used. despite that, finding and travelling to an authorized service center, the service center guys tries to make you pay saying it's water damage and not covered in warranty....

I had purchased my moto g4 plus 8 months back from amazon.in and recently upgraded it to Android N. Post the upgrade my phone switches off when a call or notification comes in. This issue gets severe if data or wifi is on. I contacted customer care but they insisted on me purchasing a new battery even without checking my phone. They weren't even ready to replace my battery on warranty. I am still covered under warranty but is not able to...

Sir
My phone is broken down then it's warranty is over in 5 months but my charger was not work regularly then i tell the service centre of jamshedpur give me new charger nd i pay for it's. But they didn't they tell me it's out of stock and arrive 4-5 day but in half of months the changer is not coming and when ever it's come they didn't give me because my mobile is not a warranty period
I'm unhappy to your service...

I have charging problem in my motorola phone as it's charger seems not working. When i reached the motorola service center at alkapuri in vadodara at 17:15 hrs, they denied to attend due to rush.
I reached the service center from my office from around 20 km even after calling to service center in morning for it's opening.
I think they are not interested for customer value or their time importance....

I purchases moto g4 plus 28 June then my phone heat I changed my display, earjack battery then my phone auto switch off problem charging time more then 1.30 hour I go service center they did not solve my auto switch off problem plz help me this phone not buy any one will I try because this phone quality is very very chip I tried company gave me new phone because I go service center more then 3 times...