Motorola Solutions Complaints & Reviews

I had purchased Moto G4 plus on 19th October, 2016, since then I found that the quality of the product is not good i.e hanging problem, heating problem is there.

Last month this phone was slipped from my hand while I was sitting on the chair, when I picked up this phone I found that the Screen got broken near the front camera.

I tried to contact the service station they said this will cost you around 7-8 thousand...

Extremely poor and pathetic service here at Aurangabad by Service center authorities this is by Kunal Telecom where the staff don't know why they are working and don't talk properly to customers basically the ladies they think it's government job and they are the owner of the company.

The staff is not educated in terms of handling customer queries.
Will not help individual in terms of issues with phone.
Please...

I purchased moto g plus, 4th gen (Black, 32gb) through amazon with invoice number;[protected] dated december 24, 2016 which was delivered to me on december 27 2016. I am facing issue of hanging my head set & auto touch operation. Heating issue is also there in battery, i visited to service center (Ambe telecom, chittorgarh, rajasthan) and they updated the software but after that issues have been increased. Please provide me a permanent...

For past 1.5 years I was satisfied with my mobile experience (Moto G3). Except a few glitches it was amazing. But it crossed the limit when starting going off just anytime. I mean anytime at whatever battery percentage it would just switch off and worse it won't start even after repeated trails for atleast 30 min.
Just when I was considering buying another Motorola phone (g5+) thanks for not letting me make such mistake.
Will...

My moto g4plus starting troubling me with battery and touch issues this feb (Purchased on july 2016) i submitted it to my nearest moto care centre dehradun, they took too long about a month to repair it and return but after 2 months itself its battery is again troubling me. I again submitted it for 3 days and it still is the same. They wasted my time and energy. I am really upset and angry about it and i will never ever recommend a moto product...

Dear Sir,
I have submitted the handset for repairing purpose on 27 Mar 2017. But till now I not getting feed back and transparency message from your side after several time follow up also and the same was also accelerated to senior member and accelerate no is[protected]
Through this message now I want to clarification about my handset when I will get back?

If i will not get any message from your side as...

Sir,

Imei : [protected]
Mode;:moto z play

First gave mobile to authorized service centre in dindigul (Sri mobile care) for display problem. It was repaired though, while repairing they have damaged the speaker, now speaker rings with vibration. After getting in touch with another service centre at tiruppur (Emperor mobiles), they say that due to mis-handling of the service centre the problem has raised....

Recently i have visited one service center in govind puri, okhla phase 2 near royal enfield showroom, new Delhi. it was my second time in that service center for the same complaint that my phone suddenly get dead and every time they change my phone's motherboard and they did not provide any proof that my imei number is changed .
And now the problem is that i cant hear anything when someone calls on my phone they can hear me properly...

I from baddi solan himachal pradesh phone no [protected]... I buy a moto g plus 18 march 2017 and in 18 april 2017 wifi and sim slots are not detect and emei no is not show... I from baddi solan himachal pradesh i went to service centre chandigarh 20 d... Then they told 3 days wait to send email so i wait then again they told 2 days wait email was send... But 4 days to come service has no repaly 2 me i dn't went again and again... From baddi...

Dear sir
I have motorola x play which i bought last year but from last month one blue dot is appear on screen and when i go to your service centre lovely enterprises jodhpur they told me that this dot must appear on screen this is not a major problem. But i want to know that why this dot is appear on screen and if there are some major problem in screen then after warranty period who will pay the money.
And when i told about...

About 10 days ago my phone got dead. As it was under warranty period, i submitted it to the respective service center in bhubaneswar. There was some problem with phone's speaker and mic also. I mentioned those too. After some days i got my phone in working condition as its motherhood got replaced but it's mic and speaker is in worse condition. Now they're refusing to accept it. I've a xerox copy of the bill of service center. I need them...

Issue: charging and audio jack not working
Phone submitted date: 4-3-17
Service center address: satyam communication
J-34 (Basement), near centre state mall, sector.-18, noida

Since 2 months, there is no update regarding my phone repair. They were saying that they dont have the parts of this mobile. How could be possible in two month they cant arrange the parts. This is so pathetic. Did i purchased this...

Their is some manufacturing defect in phone since glass of front camera is in front facing to any rest area & there is no depth thus if we put camera of desk, every time some dent applied on camera glass & going on picture quality poor on account of dent on glass. I have contacted customer care & they charge 650rs to change the glass. Since their is no fault at my end because this is some design issue & due to this dent on glass has been...

My moto x play's turbo charger is complaint. While connecting charger phone is not charging. So i went to moto service centre in kaloor, ekm kerala. They registered a complaint and took my charger and they said i will get new charger only after 20 days, how i will charge my phone for these 20days

Complaint day. 3/5/17
Phone invoice day. 16/11/16
Customer complaint code. C0028-charging/battery issue
Ph no.[protected]...

I purchased on Moto g3 mobile set with Gorilla Glass last year. Unfortunately by accident, on last week the glass was broken. The set is still working. For the repairs, I enquired your service centre to repair & change the glass. They asked me to pay Rs.5200.00 as cost of glass. I woonder, why this much cost for replacement? Are the service people cheating the customers? Please replace the glass....

Respect sir,
I have purchased moto m on 29th march from flipcart. But within 36 day the phone started unsupporting some the time ui not supporting and many time the the permission are granted to apps due to over draw of apps and during call the phone gets shutdown auto maticaly and get start after some time please resolve the problem and replace my hand set please sir
Your faithful...

I baught a phones 4 month ago. My phone is xt1706 model name moto e3.
I will go to consuemer forum and i will see you in every social media if you will unable to resolve my issue. Battry is not working more than 5 hour and hanging problems a lot. Motorola is china made and china impression is very bad. I reall feel very bad.
Regards
Shubham singh chauhan...

I am shocked to see that there are so many issues in my new mobile within 10 days.
Moto g5 plus has speaker issue. Unable to listen while calling or receiving. I have to switch on speaker.
Turbo charging not working after 10 days.
Phone has ultimate heating issues. I have paid 16999 for this phone.
Your customer care is impotent. They don't know how to speak to customer. They said it's a device so it can get some...

Dear sir,

I hv bought moto g plus 4th generation online by amzon.com on 25 feb 2017 and my borther got on 27 feb 2017 on kolkatta..
It costs rs 13999..
My bro gv payment on cash.

Really i m surprised ur service is too poor..
U hv given us defective mobile... Mobile is not working since starting..

Ur service is too poor... I am so woried abt my mobile..
I hv gvn defective...

Dear moto,
I purchased a moto g5 plus 4gb ram with 32gb mobile 10 days back from flipkart. My complaint is whenever i put the mobile back to normal mode from aeroplane mode the bluetooth automatically on. I tried it so many times but every time same result.

Advice me to resolve this issue. If you wanna more information i can share. You can reach me by my email id patnaik. [protected]@gmail.com.

Thanks in...