MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Dear Team, Refer to trailing mail I was told it will be activated in 48hrs. Now 48 hours passed and it is still not activated.I called up customer cares and the say still details are not entered.I visited the local MTS store, they say only my name is entered.I don't understand what's wrong.I didn't get call from any executive yet. Executive who delivered Now not taking mine calls.. Kindly activate the account as soon as possible.Its...

Dear (Appellate officer-MTS), Reminder-15 This is my 15th reminder to you in last 2&1/2 months. This clearly means that you people are killing the time again & again and applying delay tactics. You are promising repeatedly but doing nothing. Whenever I send complaint to you, you just send an email, one of your person (MTS people, your ASC or your manufacturing people) give a call and asks me - Is any action taken or not?...

I bought the MTS wifi device ZTE AC3633 with the postpaid connection about a month ago. At starting i was facing some slowness that has been resolved. But now after a month the speed is that bad that i can't even open the google homepage. I called the customer they open a service request (NOV/5681) and that they have closed without resolving the issue. Then i again called and opened a new service request(NOV/6593) and they promised to resolve...

My MDN no. is [protected], it is a 3G+ Wi-Fi post paid connection which I took in July of 2014. From the inception, kolkata franchise of MTS called me up and ensured that they will send a representative to collect the bill every month. As I have a business of my own I stay pretty tied up and hence I generally forget the last day of my bill payment so I opted for their option, which they maintained till October and a representative always reached...

MTS THE GROUP OF CHEATERS BELIEVE ME FRIENDS THEY ARE NOT ABLE TO GIVE NETWORK, SERVICE. THEY WILL COLLECT FULL BILL EVEN SERVICE LAPED DUE TO NETWORK ISSUE. TECHNICAL TEAM IS ZERO. CALL CENTER STAFF IS GANG OF FOOLS. APPELLATE OFFICER BEHAVE LIKE MAFIA. BEWARE FROM MTS. THIS IS TOTALLY 100% FRAUD GROUP. PLS SUPPORT TO COMPLAINT IN DOT SO FROM FUTURE PEOPLES CAN SAVE FROM FROM THIS TYPE OF TRAP FRAUD GROUP. I...

MTS agents came to my home for installing MTS Dongle in my desktop computer. I paid money for the Dongle including the Installation charge. They took the required documents for me. Now they refused to install the dongle giving alibi that the document is "Negative" without explaining what is negative. Now they are neither installing the dongle nor refunding the money. Sheikh Sariful islam. Kolkata...

Dear All, I placed my order (#[protected]) by making the payment of Rs.3199 on 24th October 2014.Till now it is showing as In Progress and it is not delivered. Contacted customer care multiple(13 ) tiimes, but there is no response and not taking the ownership. Then i raised an compliant with Appleate authority, now they are saying item has been delivered, that is not true because i have not received my phone yet... Name : Varadarajan Email...

I have bought MTS postpaid data card before 2 weeks and I am using it from 10th of November month. Till today I have not received the minimum speed you have assured. I am getting just 100kbps where as they promised 9.2 Mbps.. Real PATHETIC . Please look at the screenshot attached. I am getting 50-100kbps only. I have raised 2 complaints NOV/3927, NOV/4735. I have not recieved any call so far and I can see that MTS team has closed the...

I have been writing to this company since August 13th that I am not able to use their data card at all. I bought it for travel..due to non working had to borrow another data card. Now they say you have to recharge your data card..your balance is depleted. Whereas they agree that it was never used at all. Funny...I lost all the balance while their network or device had issues and they asking me to recharge the data card again...to loose...

I am holding a MTS Data Card for more than 6 Months now, they are providing very slow speed on Internet Services but they assured me as I will get more than 3.2MBPS always during the Demo. Now I am getting less than 200KBPS of speed, I have sent several complaints to MTS team. They are not responsive and not sure how to fix this issue. My Data Card number is [protected] Very poor customer care not addressing the customer complaints....

कनेक्शन नंबर :[protected] मेरे क्रेडिट लिमिट जब मेंने कनेक्शन लिया तब 700 /- थी बिना मुझे कुछ भी सुचिता करे ही उसे कंपनी ने 5000 /- कर दिए जो गलत है तो मेरे क्रेडिट लिमिट वापसः 700 /- हो जाये जो...

Date: 22.11.2014 To, The Controller, Authentic Authority, MTS Prepaid Network. Sub: Complaining against the absurd vanishing of my prepaid a/c of MTS connection no: [protected] Respected Sir/Madam, This to bring to your kind notice that I had been using MTS connection since one year. Last month I recharged it with ₹ 248/- and it vanished with 15 to 20 minutes of Internet Face Book usage without any downloading or video chatting....

I am Sathish Kumar from Coimbatore, Tamil Nadu. My datacard number [protected]. I have been using it from the month of August 2014. During the entire first month I received 1 Mbps speed. From second month onwards the speed has gone down to 150 Kbps. Wifi is not even getting connected. I spoke with customer care regarding this and they simply suggested some stupid troubleshooting steps. I did all that and finally I even tried formatting my...

I am facing speed problem in MTS Mbalze Ultra Wi-fi since the day I have purchased, I got only 1 or 2 network bars inside or outside home. I have complained about this 3 times, every time I got a reply your area (i.e. Dwarka Sector-14) is not covered in high speed area and our network team is working on it, please wait and problem resolved. Is this way to resolve an issue....

MTS Account Number: [protected] MTS Number: [protected] Dear Sir, I am using MTS Data Card from past six months and also paying thier bills promptly, but from last 5 days the Data Card is having problem and i am unable to connect it.. When I visited MTS Outlet at COllege Road, Belgaum, Karnataka. They done some R & D with my DataCard, and when when they were unsbale to get it connect, their executive told me to go to some other...

sir, my datacard no. is [protected]. this is post paid card. bill payment date is 18th of every month. from three month .your man is not comming to home to collect bill payment before 18 th day of the month. When i asked him, he has answered that it is order to not collect the bill before 18 th day. I am not able to pay online as I am not using the cradit card. So send the person for bill collection before due date please. because I...

i have raised a complaint on 6-Nov-2014 and has not received any solution yet. My mts postpaid datacard number([protected]). After raising the complaint in the customer care with query no: 4371778 they told me that the tech support team will reach me for a solution and there was no feedback from their side.Since i wanted to know about the remedy and invested on the data card. I tried calling the customer care a couple of times whereas...

I had bought two MTS dongles on 8th November 2014. I got the televerification call on 11th November 2014 and I asked the executive to start the 999 40GB postpaid plan on both the dongles. He took down the numbers and all other details. But he activated the 12GB plan for the dongle with the number [protected]. After a week I get a message saying that I have exhausted the 12GB and the speed was being reset to 64kbps. I called the...

my mts data card no. is [protected], i m very sorry to inform you that your data card is the worst that i have ever used . As i have purchased an mts data card on Diwali initially it was working fine for 10 days but after that the data card is unable to fetch the network & it is showing 0 signals i have registered my complain with your customer care on 16/11/2014 and your executive told me that my problem will be resolved within 20 hrs...

dear sir, My data card number is [protected], my contact number is [protected]. in my data card speed is not coming so i requested them to resolve problem and they checked and they said they need to put booster in my house but still dint put and no reponse...