Nilkamal Complaints & Reviews

I had ordered a ergonomic chair on 3rd june that was supposed to be delivered on 19th june. But there is no sign of delivery. Neither is there any response on the call centre number nor is there any proper update on email.
They are cheating customers. Order # 6098. Customer care are now not picking the call and if they picked up by mistake their reponse is not satisfactory, now what to do...

I had ordered a ergonomic chair on 31th may that was supposed to be delivered on 16th june. But there is no sign of delivery. Neither is there any response on the call centre number nor is there any proper update on email.
Its an indefinite dead lock i am being forced into. They are cheating customers. Order # 5944. Even they do no reply on social networking websites they are part of. Where do i reach i do not know....

I purchased laptop table on 22nd of may 2020 till date not delivered upto me. I chased same with customer care and got third party logistic details as[protected] shippment done and status updated as delivered. Confirmation invoice fake and updated with fake signature and mobile no. NOW NILKAML not responding on call or mail....

The leg of the dining bench has developed cracks on it and have a very high chance of
Breaking out....

I had ordered a computer table on 20th may that was supposed to be delivered on 5th june. But there is no sign of delivery. Neither is there any response on the call centre number nor is there any proper update on email.
Its an indefinite dead lock i am being forced into....

Dear sir
I had ordered laptop table online considering the reputation of neelkamal company on 28-may-2020. 18 days have passed and its not shipped. Nobody is picking the customer care number provided in neel kamal furniture site.
I am frustrated. Please make a refund of my amount.

Thanks...

Worst company to dealt with. I have ordered my product on 3rd may, it’s been nearly a month now, after lockdown relaxation and still struggling to contact and know the status of my product. Is there any hierarchy of management people in your company to whom i escalate my issue. Your customer care number is pathetic, earlier they respond that we are working on this, but now they don’t bother to pick up phone.

Please either...

Dear team,

I have bought an item - order# 5327-nilkamal thames mid back fabric chair (Maroon)
Sku code: ommfabpshtn710mrn worth ₹4460 on may 04, 2020 and it was supposed to be delivered by may 22, 2020. But it is not delivered. On website also i do not find any option to track it. Now, i sent mail to customer care in this regard but did not get any response. Customer care receives a call when i call from different...

I have booked 4 chairs from the website and paid upfront the whole amount the delivery date was told 20th april but due to corona i excused and waited for another week and then later i called their customer care and raised a trouble ticker. They told the chairs shall be delivered as soon as possible and said order is in priority list. I am calling their customer care since 10 days they don't even respond and connect to the executive and tell...

Dear team,

I have bought an item - order# 5709- nilkamal spacio computer table (Black)
21.5 kg
Sku code: ispaccomtblbwl worth ₹5100 on may 25, 2020 and it was supposed to be delivered by june 6, 2020. But it is not delivered. On website also i do not find any option to track it. Now, i sent mail to customer care in this regard but did not get any response. Neither their customer care number seems to be functional...

Refer order id 5592 dated dated 22 may. I ordered the item as assured delivery was shown on 5th jun. But till date item is not being despatched.

Nilkamal customercare is not responding to call/email...

I have booked 4 chairs from the website and paid upfront the whole amount the delivery date was told 24th may but due to corona i excused and waited for another week and then later i called their customer care on 27th may 2020. They told the chairs shall be delivered as soon as possible and we will send you tracking details in a day or two but till now no tracking details and now on calling their customer care they don't even respond...

I had Bought Nilkamal Adorn 3 RH Seater Corner Sofa from Address: 9, 10, 11, Block A, Ground Floor, C-2, Near Tapadia Cine Market Private Limited, Town Centre, Cidco, Aurangabad, Maharashtra 431005
Phone:[protected], on 28/12/19 with invoice number [protected]. Sofa was delivered on 18/1/20 in PUNE .After which there was issues with the legs of the sofa which were not fitting properly, So raised the complaint.People from company...

I purchased new plastic chair it got blend in just one week. I wasted 500rs fr ths Chair...

I have ordered felecia sofa cum bed in dark grey colour by nilkamal from pepperfry.com on 18th september 2019. Invoice no. - [protected]. Warranty given by nilkamal is of 1 year from date of invoice.
On 23rd feb 2020, suddenly some crack noise have come and middle portion of the sofa is going down on sitting. After checking from below, it looks like some string is broken. I have sent mail to "furniture. [protected]@nilkamal.com" about...

I purchased a mattress size 6/4" in last year with the warranty of 05 years. Now after one year mattress is pressed and not looking gud in condition. I complained with the dealer and he said that our representative will come to check and report us. One of the person has come and said that it is ok. (Thoda bahut to kharab hoga hi). He was looking like labour.

I request you to please check the same and replace it as soon as...

We purchased a cool nilkamal mattress from @home by nilkamal, at the time of purchase wentold them our size is 6*6 king size, bt what they gave us was 6*6.5
They have taken tht mattress back and now when we are asking our money refund they are telling us to take credit note.
We are not tht rich that we spend our mattress money for something else tht we don't want.
Please arrange for our money refund...

I have purchased the following material on dated 21.01.20 from the showroom as follows

Cozycom - furniture division
A1/03. S s b sarani, sector 2a, bidhannagar, durgapur-713212 west bengal.

1. Dinning set of rs 13800 only
2. Folding 4 fold bed of rs 5805.00 only
3. Fb2 plastic storage cabinet of rs 9700 only.
4. Fb1 plastic storage cabinet. Of rs 9350.00 only.
After receiving...

I bought nilkamal mattress from acharya distributor mysore. Within 2 i founded mattress damage. I immediately inform to acharya distributor. Technical person from acharya distributor mysore, visited my and confirm that the mattress is problem. We will inform to nilkamal head office to replace the mattress.

Now more than six months over still not replacement of mattress....

Recently we have purchased nilkamal 2 chairs which are having maufacture defects... Which leads sleeper while sitting in chair...2 times i fall down from chair.
Please have a look at the pics and arrange the replacement for the same as early as possible.

Or else will take another action for help.

Regards,
Guru.
[protected]@gmail.com
Bangalore 560061...