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Reliance Communications Complaints & Reviews

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Last updated Mar 6, 2024
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India
400709

Reliance Communications reviews & complaints page 391

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P
Priyesh Raut
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4G GSM upgradation

Address:Dharwad, Karnataka, 580001
Website:rcom.co.in

Dear sir

Fyki

Cdma datacard no: [protected]

I got a call for 4g gsm upgradation. Please collect your new 4g gsm sim from store and dongle you have to purchase at discounted price.

Call to cc[protected] dongle you can order online
For that you have to pay 899 - 1599 rupees we cant do anything for this.
There are not interested to talk. And disconnected the call.br...
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S
Shalendra Chakravarty
from Bengaluru, Karnataka
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Reliance broadband

Address:560037

Worst service provider. When i call to the customer care they talk very nicely but did not act on the issue. No one takes the responsibility. Every time when i call cc for knowing the progress of last query, they say that it was closed and file a new query again. Seriously it very irritating, calling again and again. From the last 10 days internet is not working and no one is calling back. Even for termination they are doing the same thing....
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Address:326001
Website:www.rcom.co.in

My name is praveen singh chauhan. My reliance pepaid gsm sim account balance of rs. 10/- got wrongly/ illegally deducted on 20.06.2016. So, please arrange to refund the illegally deducted account balance money back to my account. Following are the details:-

Gsm no. On which the money was deducted:- [protected]

Name: praveen singh chauhan

Location:- distt.- jhalawar, rajasthan

Above...
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H
Harvubder
from Maham, Haryana
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Land line no.3201966 is not working.

Address:Chandigarh, Punjab, 160023

Sir,

I have already informed time to time i. E. 13.6.2016, 23.5.2016 and 11.3.2016, that my landline number[protected] is not working.

Sir, i have received the call from the chandigarh customer care office, the concerned person only listening my complaint. Everytime no result has been decided / taken by the company.

My lawyer informed that one more opportunity given to the company to solve the...
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A
Alka Tamakuwala
from Mumbai, Maharashtra
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No service, complaint stays unresolved

Address:Vadodara, Gujarat, 390002

I have lodged 5 complaints since 28 may 2016 including last one to appellate authority on 17/06/16 which was attended by Smita.Though she said technicians will visit, no body turned up.In the meanwhile, as usual, internet started for sometime on Sunday and went off at 8am on Monday morning. If there is a connectivity issue which may take some time why are we not informed accordingly?Now anyone up there in the cadre be sensitive enough to...
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H
Harpreet Brar
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance amount issue

Address:160055

Hi Sir/Mam,
I am a customer of reliance, on 15th june i checked for best offer by dialing the ussd no *129#, where i got a offer of 110, in which i was supposed to get 125 rupee balance.i recharged with 110 on same day, but i did got around 93 rupee only.i called on customer care where a complaint was raised from CSA about the issue and i was told to wait for 4 days.now it is around 6 days and still i did not got the issue resolved.I...
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A
ashu_3112
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Migration of reliance cdma to 4g

Address:Patna, Bihar, 800023

Dear sir/madam

As per instruction given by reliance, i have been done inp for migration to 4g for my postpad cdma no. And prepaid no. Than company assured me that when your cdma sim will block than your new 4g sim activated but after mid night of 16th june 16 cdma sim show sim card registration failed and but my new 4g sim not working and all my reliance no still closed.

Kindly do needful

Ashutosh...
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M
Meenakshi divya
from Mumbai, Maharashtra
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Network issue

Address:323801

So many time i call to customer care regarding network issue. N i m also mail same problem to relaince customer care email id. But my problem not slove. And this month only 3 to 4 days i got network in my phone. And again i m complain regarding network issue they can't registerd my complain and says "hum nhi man sakte aapke network aate h nhi" its a bigest tourchr for m. Plz help m what to do. Plz replay fast...
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Address:323801

So many time i call to customer care regarding network issue. N i m also mail same problem to relaince customer care email id. But my problem not slove. And this month only 3 to 4 days i got network in my phone. And again i m complain regarding network issue they can't registerd my complain and says "hum nhi man sakte aapke network aate h nhi" its a bigest tourchr for m. Plz help m what to do....
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M
Mohitesh Soni
from Gurgaon, Haryana
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4g network not working

Address:Mumbai City, Maharashtra, 495689

I upgraded my no. From CDMA to 4g GSM. From that day onwards neither 4g working nor free calling working. I was told free calling n 4g data would be available on my phone as it get upgraded. But the issue remains the same. I tried to contact customer care 198 but it too is not getting connected. They say plz call later, I am finding the service provided by u worst, in the whole telecom sector.
[protected] my no.
Mohitesh Soni...
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J
johnny81
from Mumbai, Maharashtra
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Bill issue

Address:Thane, Maharashtra, 400706
Website:reliance

Hi sir,
I got some unknown charges on my bill and i'm not aware about this i called the customer care of reliance and they treated very badly no courtesy no concern and when i called the number i'm in queue for more than 1hr.
When i spoke to reliance customer care agent and asked for manager he said nobody available and asked for a callback from manage the agent denied and hungup. Then a dropped a email got reply but every...
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P
purabi samaddar
from Kolkata, West Bengal
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With reference to earlier complaint id: 1312707

Address:713301

This is to convey you that after the mail and lodging of complaint on 19th of june, necessary action has been taken.
I got back the unjustified deducted amount back on 20 th of jun 2016.
But suddenly on 3.40 p. M, 20 th jun again a value added service named ' behtarzindagi" got activated automatically and rs.30.00 got deducted.
So the same problem persists, i want my money back and complete blacklisting of my number from...
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Address:560037

Reliance netconnect customer care is worst, not taking request for disconnecting services.
I have requested for disconnecting the reliance data card connection but customer care is telling to call back and also charging for 7 extra days and telling that it will take 15 days for disconnection. It is the worst ever experience with reliance. I have been facing issues with reliance data card connectivity. It is not connecting often and...
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A
anjalimaheshwari
from Mumbai, Maharashtra
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Deduction of recharged balance

Address:201301
Website:reliance site

I recharged my phone with 50 rupees balance on 13 june 2016. But the reliance telecommunications deducted all my balance on 14 june 2016. They deliberately did the activation of service so called missed call alert and subscribed in my phone useless vas service ldrsub3030. I already called at 155223 to deactivate the service but did not get any response and my balance back and also tried customer care 198 but unable to talk with customer care...
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T
Tarik Mohammad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge but balance not credited

Address:466445
Website:www.rcom.co.in

On 17/06/2016 i recharge with rs85 for 90tt 12days validity as per company advertisement and confirmation sms also came. But not a single rupees credited in main or promo balance.
So many times (6-7) times in 4 phase every time they replied system upgrading going on no information could be provide. Last time they handover to the senior person 24min waiting no senior person receive and cut it.
Please take necessary action.br...
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S
shashi1008
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid mobile no.9351629922

Address:Jaipur, Rajasthan, 302015
Website:rcom.co.in

I bought my prepaid sim from the company for Rs.999/- about 10 years back with a lifetime 50 paise per minute plan. The company sent me an sms to take a new 4G sim for uninterrupted service. I accordingly got a new sim a couple of days back. Thereafter, the Company stopped charging @50 paise per minute and instead started charging to me @3 paise per minute. Thus the company has committed breach of contract. The company should continue to...
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A
ajaythomas77
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CDMA to GSM using 4G SIM - NOT WORKING!!!

Address:411006

4th June - purchased 4G SIM (GSM) as migration from CDMA. Till date the services are not active. Everytime I tried calling Customer care, lines busy and wait times exceeding 10mins. Emails sent to customer care, not responded on time.
Very bad customer service by a rep who put on fake English accent and gave his name as SAMY, on Sunday - 19th June. (1:15pm-1:25pm IST).
When asked to talk to a supervisor, he said NO supervisors...
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Vandana Chakrabarti
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing calls of mobile stopped

Address:Mumbai City, Maharashtra

I paid mobile bill by cheque on June 7, 2016 in Reliance outlet at Cheera Bazzar. On June 17 my outgoing calls were stopped on the pretext that bill amount was not paid causing harrassment and distress for no fault of mine. I was made to pay the same bill amount in cash and asked to give 'stop payment' instructions to the bank for the cheque already issued....
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R
reema16
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card Not activated

Address:New Delhi, Delhi, 110032

This is to bring your notice that My CDMA NUMBER is already out of service and I have purchased new 4g sim from Reliance Store Shahdara Delhi 110032 babarpur road.

As per instruction I am trying to message and Call 1299 from old cdma sim but failed to do so as number is out of service.

I have visited reliance store of shahdara many times but the executive there is unable to help me in any case.

I...
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N
niraj1205
from New Delhi, Delhi
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Recharge balance

Address:New Delhi, Delhi, 110016
Website:www.rcom.co.in

I have recharge my phone number [protected] on 8th june of Rs.180 from www.freecharge.in. recharge showed successfully but i did not get any recharge balance. after that i contacted to reliance customer supports which complain number is[protected] but he did not provide any information. i also emailed 3 times but i did not get any esponse

after 5-6 days i complained to APPELLATE AUTHORITY of reliance communication which complain...
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