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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 119

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A
Aniruddha Vyas
from Noida, Uttar Pradesh
Jun 19, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy M31

Address:657,2nd floor, sector 51 gurgaon near prinction floors

Almost in 6-7 months there is a problem of auto restart in my mobile. Visited service center on 15th June 2021 and thay had submitted my mobile, after that no one has contacted me from service center when I was trying to call no one is bother to respond, then I called to customer care center and got reply that service center has generated service request on 19th. This is the behavior from service center and company.
Mob.[protected]...
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A
AshJain0611
Jun 19, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
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New Refrigerator Issues

Address:DELHI NCR

Dear Sir!

I am writing to you about my worst experience with Samsung Electronics India Customer Service.
I bought a new refrigerator RS72R5011SL/TL on[protected] from Vijay Sales, East Delhi. In the month of March 2021 the refrigerator started having moisture issue and also at times it would freeze those water drops in the fridge compartment and vegetables. I called up support and they asked me to set the temperatures...
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A
Amol S
Jun 18, 2021
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile M21

I have purchased this cell phone on 4th oct 2020,
its in warranty n facing issue of display showing pink dot at starting n in few days half of screen got blue. i went to service center. in few minutes they said its imapact damage which cant be covered in warranty. impact damage (i.e damage occured to display due to pressure from outside such as due to pressure on screen from Pocket or pillow).
im sure my cell never faced any...
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krupali tanna
from Mumbai, Maharashtra
Jun 17, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Galaxy M31s mobile

What the Hell!, The Screen suddenly stops working, No scratch no physical dent they still say its physical damage and take 4700 to replace the same and after a week now it stops working again the same way, Is it just a way to keep looting the customer, The are heartless bunch of greedy ppl working there probably i almost lost my job last time so i had to put such an amount now again...
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Pragati Gokhale
Jun 17, 2021
Jun 18, 2021
This thread was updated on Jun 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing Machine

Address:Nagpur

Clothes torn out...
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G
Gaya Sunil
Jun 17, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy tab s6 lite

I have ordered a Samsung galaxy tab s6 lite on 2/6/21 and it was expected to be delivered on 8/6/21. But It's been a week now and I haven't received the product yet!
It is shown in the site that the product returned to origin. Either i want them to deliver the product soon or I demand a refund....
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G
Gaya Sunil
Jun 17, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung tab s6 lite

Website:Samsung online website

I have ordered a Samsung galaxy tab s6 lite from samsung online shop app. I ordered it on 2/6/21 and it was expected to be delivered by 8/6/21. It's almost a week now and i haven't received the product yet!
It is shown that the product has returned to the origin. I want them to take an immediate action. Either they have to send the product again or I demand a refund....
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Sandip Vende
from Mumbai, Maharashtra
Jun 16, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Power off due to heat and battery drainage

Address:GANESH COLONY SINDKHEDA

I Mahendra More and my mobile number [protected] I purchased Samsung A21S mobile on date[protected] it gives the battery backup good at the beginning but now its continuously goes heated and shows the huge battery drainage and finally its completely shut off so I went to Samsung Authorized service near of me located in Dhule Maharashtra to take warranty claim but they just tried for to software reset, but problem till exist in my mobile I...
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S
Sayonimitra
Jun 16, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung A31 screen broke

Address:TRT-E 34, BLOCK NO. 3, ACC colony jamul, bhilai, durg, bhilai, Chattissgarh

I bought this model on 24th June 2020 and now it is broken. I got a 1 year screen protection plan....
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S
Sayonimitra
Jun 16, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My screen broke

Address:TRT-E 34, BLOCK NO. 3, ACC colony jamul, bhilai, durg, bhilai, Chattissgarh

I bought this phone on 24th June 2020 and got a screen protection plan for 1 year and within that period my phone screen broke.I want to get it fixed...
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Address:Samsung India electronics Pvt Ltd, 20-24th floor,two horizon centre, golf course road, sector-43,dlf ph-v , gurgaon, Haryana,122202, +91-124-4881234

Dead Sir/Madam,

I've raised a repair request on our Samsung refrigerator and an engineer came and examined it more than 10 days back and told me that some part is damaged and in order to get that part they took 1500 rupees and went. Till then no response from their side when I tried reaching service support over call they will tell we'll look into issue. Below is the tracking number given to me but they are providing wrong...
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B
Bairi nagaraju
Jun 16, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill missing

Address:Fort road warangal, Fort road warangal

I forget my bill please do any help for to get my bill copy...
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A
Appud
Jun 16, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy m21 mobile

Address:No:60/49 devar street , pattabiram,chennai-600072.phone:9566067297
Website:[email protected]

Dear sir,
I have received samsung galaxy m21 mobile on last year 7.11.2020. now I get issue in my mobile display screen.In day time it cannot shows brightly..I have warranty card..but I went to samsung service center at Ambattur..they told it will not under claim .so please kindly do the needful action..this is my second issue in my mobile .but now only raised complaint because of samsung service centers answer..thanking you...
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Sarvesh Rathore
Jun 16, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Phone Samsung Note10 Lite

Address:Narayan Communication Indra Chowk Civil Linnce Budaun 243601

Sir I had bought a Samsung phone, Galaxy Note10 Lite, that phone is on the move, now went to my Samsung service center on 2/06/2021 on 16/06/2021 whenever I go, I keep doing it these days. . no one give correct information i am pretty upset please solve this problem...
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S
saikrishnaachi
Jun 16, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung ff345l rt37m553859-double door refrigerator

Address:RELIANCE RETAIL LIMITED, 3RD FLOOR COUT HOUSE LOKMANYA TILAK MARG, DHOBI TALAO, MUMBAI
Website:WWW.relianceretail.com

I was purchased samsung ff 345l model rt37553859 refined inox double door fridge on 08.10.2019 with one year warranty with the price rs.33, 835/- with sales order no.[protected], at reliance retail limited nagaram, keesara mandal. In the date[protected] we faced the problem that the fridge is not getting cool and given complaint to the customer care, technicians are visited two times and not resolved the issue. We paid rs.3000/- and rs.400/-...
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Address:Noida
Website:Samsung Shop

I had bought a Samsung Galaxy watch 3 for an amount of Rupees 29, 291/- on the 20th of May 2021 but I was surprised and shocked to find out that Samsung had charged me Rs.33, 291/-( rupees 4000 excess!!) from my Axis account fraudulently.

I have written several times to Samsung India on email about this fraud but nobody has responded till now they just keep giving me new ticket numbers and are not addressing the serious matter....
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Chintan Vahia
from Abiramam, Tamil Nadu
Jun 16, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Ear Sir/Madam,

I registered a complaint for a Samsung refrigerator on 12th June. My registered mobile number is [protected]. The compressor sound was not coming and I requested a visit. The service center executive visited on 13th June Sunday telling that the issue is with the filter and filter needs to be replaced and gas needs to be refilled.

Mr Nasir Momin visited on 14th June Monday and did the filter replacement...
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J
JayaSa
Jun 15, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

M21 mobile

Address:Dharmapuri

My samsung galaxy m21 mobile having purple dot in display after update the software and mobile heat problem also, but samsung service technican not accept the warranty, even not in a single damege or scratches my mobile i covered very safety in my mobile, please accept my mobile issues with warranty.

Invoice Number : IN-BLR7-27562
Order Date: 06.08.2020 Invoice Details : KA-BLR[protected]
Invoice Date : 06.08.2020br...
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F
fahyis
from Delhi, Delhi
Jun 15, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality product and very bad Customer support

Address:Shop No. 77/2, Old No. 26/2, 1st Floor, Habibullah Road, T. Nagar, 600017

My name is Mohammed Asharaf. Then bought an iPhone 12 on Jan'21. I bought the Samsung galaxy S21 5G on 24 March 2021. I had very worst experience of my life with this S21 phone. Plus The Customer Service centre is very very unprofessional.

I think I've received the faulty S21. Within just 11 days o[censored]sage my display suddenly gone black. I can receive the call and messages. But my phone is black screen. I cannot see who is...
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nitinsn22
from Mumbai, Maharashtra
Jun 15, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
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Samsung M31-s phone wifi issue - samsung care not taking responsibility

Address:OM telecom Services, 1st flr, Apeksha Apartment, Santoshi Mata Road, Kalyan west, Thane - 421306, Above Anant Treat, Next to Madhurima Sweets

I Nitin Bendale I bought a samsung phone M31s on Auguest 2020. there were no conference call in it. i Complaint in samsung center ([protected]).

Addess:- OM telecom Services, 1st flr, Apeksha Apartment, Santoshi Mata Road, Kalyan west, Thane - 421306, Above Anant Treat, Next to Madhurima Sweets, Rambaug.

Contact no.- [protected]

Visit Details in Samsung care.
1) 8 March 2021
Engineer...
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