Samsung India Complaints & Reviews

Sir mera mobile kam nhi kr rha h display aati jati rhti h hiting ho rha do bar service center jane k bad bhi shi nhi huwa h phone m bhut person ho chuka hun is mobile phone se or castomer car walo se yato muje nya mobile phone dedo ya fir muje mere pese dedo [protected]...

I am writing this email to seek your assistance in getting my samsung S21 Ultra phone repaired today itself which was taken by Zopper team on Sunday - 10th Oct, which was handed to samsung service center on Mon - 11th Oct.

Inspite of regular polite request to prioritize the service, I see no seriousness and service oriented approach from both the companies.

Basis my follow up mails, I received a revert from Samsung...

I am from godhra gujarat. My jobsheet no is [protected]. I submit my A70 phone last month for display comnbo problem in under warranty of 3 months. I check my status on whatsapp on 6th oct 2021 and its shows product has been completed. When i visit samsung service center then they replied me that we cant get any payment approval from upper side so we cant provide you your ready product. Then i complaint in customer carw on 8th oct 2021 and...

Dear sir/madam,

I got my samsung tv delivered on 07th October 2021 but still it has not been installed.
They cancelled my earlier request for installtion citing that I was unavailable on call even though I had already told the technician that please visit the house my friend will be there and I won't be available to take calls.
I am having video call recording of the same.
Now they again called me today...

My order [protected] was due for delivery on 11th October. But till now, I do not have clarity on when the order will be delivered. I called Samsung customer care several times and they seemed to be clueless on when the product will be delivered even though the product has reached Mysore yesterday.
I am deeply concerned by the response provided by customer care as there seems to be no connect with delivery team. Request your urgent...

Hi, this is regarding ticket id 28045257. I have ordered a product payment deducted from my paytm wallet and order not placed. This complaint was registered on 7th Oct 2021. It's been 5 days now no update from your side. Please refund my amount. So pathetic service from you guys....

I have registered for repairing my refrigerator having service request number[protected] since 9/10/21 but still it is not get repaired. I tried calling customer care executive mor than 20times but they could not response my problem...

Dear Sir / Madam,

I am writing to you to raise an issue about: Television

The issue that I have experienced was a line appeared on TV screen and i registered complaint on September 10. Techincian came after 2 days and checked everything and found that its a technical problem and product is in warranty so the display will be changed in another 4 working days. I noted and asked if they can take TV with them and...

Dear sir,

I bought a washing machine of rs 22400 one month ago but it turned out to be a defective one so i returned it and i got coupon code instead of money so now again when im placing order by using coupon code it is showing error(invalid coupon code or please login with appropriate email or mobile no.) Even though my all detail are correct and when i called Samsung customer care they are just excusing themselves.
So...

I bought samsung M30s smartphone 1.5 years back. It just stopped working few days back and as I approached the sevice centre and they asked me to replace the charging port and the handset started working again. After 4 days it stopped working again and this time the service center executive told me that your phone has got an motherboard issue and you need to replace it and it would cost you inr 8k-9k....

Product tracing sight says invalid reasons like restricted area/CONSIGNEE NOT AVAILABLE, no one even contacted in past 2-3 days, it's supposed to deliver on 8th but still not received and giving all fake updates and making customers fools...

I have purchased m31s before 1 year
now it has started automatically restarting
when I reached Service Centre they said that motherboard is damaged
this problem occurs after warranty period and the company refuses to repair it
after spending around 20k and facing like these problem this in not good for middle class people...

I purchased Samsung M51 mobile from Amazon, but within 1 years 4 times mobile charging problems comes, I go every time Samsung service centers to resolve issue in every 2-3 month and every time problem coming, I think that problem was from factory but they did not understand that things and after repair provide me.

But according to me if problems come every time it's factory issue and company should replace it, but they did...

The delivery date is on October 9th Now today is October 10th and I don't get product yet...

Extremely disappointed by the service, each reply to my queries is basically one of the three things-
1. Please visit the Service center, they will provide the best resolution.
2. No defect was found.
3. Please Update your device / Perform factory reset / Know the difference between hot and warm / You must be gaming, hot device is normal

Issue was found on a brand new device with no apps running, no apps...

My order number is [protected].
Hello sir/mam, I have ordered a BLACK color galaxy buds live for 4990 on 6th oct 2021 and got delivered on 7th Oct. On opening the package the box was BRONZE colour and I thought box was common for all so opened the box to find the product was also BRONZE coloured. Imei number was also different on the box from the invoice Samsung provided. The product was brand new but since colour is different I wanted...

I bought a Samsung phone two days ago. Phone calls from the person who bought it heats up automatically ..samsung company was cheating my money please iwant complaint againest to samsung brand...

I placed an order for Samsung Galaxy m51 on October 9th live on Samsung online store. While ordering the phone the money was deducted from my paytm wallet but the order was not placed. I didnt even got any order confirmation, mail or further updates. I mailed to samsung customer care regarding this issue & got revert where ticket id is 28272028. I even contacted samsung customer care, but they were clueless. From the respective bank i came...

I and many consumers of Samsung M30s smartphone released in 2019 are facing multiple restart problem. The defect is with the faulty motherboard which Samsung is aware but refuses to acknowledge. Now the phone is completely dead. Please take action against this company for wilfully ignoring consumers and issue a service recall....

Hi,

I have ordered Galaxy Buds Pro on 02/10/2021 and it delivered today i.e., 05/10/2021

While ordering it asked for us to include Trio Pad Wireless Charger with no cost. Then I added(attached the sample snapshot for reference) item and ordered the product but the Trio Pad Wireless Charger was not delivered.

After the product was delivered then this wireless charger item was not shown in order...