Samsung India Complaints & Reviews

Dear sir,

I had bought the Samsung Galaxy M31 last year through Amazon. Almost after one year we got some problem in the phone and took it to Samsung Service center. Then we came to know that mother board is not working and asked to replace it. They said its chargeable as Warrenty period got over. We complaint about it on Samsung Facebook page and got the call from their call center and they asked to submit the phone again...

CEO Sir,

We as a family are struggling to get our Refrigerator repaired since 16/09/21.

There have been repetitive assurance from the Samsung team . Few of the interaction are captured below ..

Initially time peirod for service was 15 days however it is being extended to 30 days more .

Unable to understand the service level exhibited from Samsung team .

Non of the...

Hi Samsung Team,

We have raised a repair request for the Samsung fridge . Whenever we are raising a repair request, service centre people are closing it without taking any action.

We have raised multiple requests and all are closed without taking any action. It has been 15 days now till now issue is not resolved.

iI is horrible and unprofessional behavior from service centre people which need...

I have complained of my refrigerator on 15.08.2021 to Samsung on phone please note the contact no. [protected] for my refrigerator not cooling properly. They booked my complaint. Same day two person came to my house and said their is a gas leakage issue in your refrigerator. The total charges of gas reselling 3, 200 . I have paid the amount and receive the bill to the name of Shree Balaji Aircon Service.

After 2 or 3 days i...

People buy a smartphone from a trusted brand like Samsung by their hard earned money. But it seems like Samsung doesn't care about its customers, in such difficult situations, online work has increased and smartphone plays an important role in fulfilling that, but due to some fault many Samsung phones with Exynos 9611 soc, are failing, becoming unusable. The problem generally occurring after warranty ends, then at service center, they are...

I would to express my dissatisfaction with Samsung product & its services. I bought Samsung in the month of Oct '20 where after 8 months i got to know that there was some charging issue in the device. I contacted the service center and they have changed the motherboard.

After some days i am continuously facing the network issue in device where in the same time i would not face any issue with my other device on the same network....

Dear Samsung.
I have been using Samsung since the time you'll launched s4 black edition and have been immensely happy with the S series phones and have had no complains with it. I did not even feel like switching to any other brand or OS because you'll aggressively bought new innovations with better camera and gave premium feel. I have been a fan of S series and have been using the s4 to now s20 plus but unfortunately I think this...

We have purchase a Samsung 40'' inch tv through Amazon and after 30-35 days only the TV stopped working, we called the call centre and since then they are just passing the time, the last update was that the TV will be repiared by 29th sept, however today we got call from GURGAON that i t will be done by 22 October, i mean is that a way to deal with the issue and that too from a company like SAMSUNG, we did choose samsung because of the quality...

Dear Samsung Team Head
i have purchased a Samsung Product
Model Level U
Type Bluetooth set
i have wanted to log and service companies for the same but service center does not accept the material for repair and replacement
it is having a manufacturing fault of rubber expansion

also logged a complaint on mail to service team but no action has been taken
please support for the replacement...

HI, I have a Samsung M51, Under warranty.
It stopped charging suddenly and i took it to a Samsung service center, they change the mother board(took 3 weeks).
I used it for one day and when i put it on charging it was not working again and screen also went off. I took it to same service center aging .
They said need to change the PCB. aging it took them almost 3 weeks and i got the phone back yesterday. Now it is having...

Problem:- display damage started with lines and blur on screen and finally blacked out.
cause:- happened in regular usage, without any accidental drop or contact with liquid.

service center shared pictures of sky blue color fungus (in their words) claiming it as liquid damage and denying any service because once it is liquid damage any other damage (like screen damage in my case) will not be covered under warranty.br...

Bought a Samsung note 10.1 in the year 2013. Now the motherboard is having issues. When I asked can we repair the board, they said no. Then I was decided to buy new board, but the service technician said the motherboard was stopped by Samsung and can't be replaced.

I am decided to log a consumer complain against Samsung India and the service centre.

Spent 40K for a tablet and unable to repair it. Isn't it disgusting???...

Hi my name is mekala peddaiah i purchace led tv in 18/06/2019 so i bought it with led extra warranty through bajaj finance and now it does not come to my tv as picture.

poloicy Number : og[protected]-00080167...

Model no SAMSUNG REF -RT30T3A23UT-HL...SL/No 04BQ4PBN100490.....

Dear sir,

I have deposited my mobile (Samsung A50) for repair on 6th September 2021 on Samsung service center in Shimoga (Pin Code 577201) karnataka. The attending person check the mobile and said the mother board damaged and take 4000 RS advance and promised me to return the mobile within one week. Unfortunatly even after 22days and my repeated visits till today the mobile not repaired and their response they still not received...

Hi,

I would like to share my experience and difficulties facing after buying a new side by side fridge which is itself a very costly product within India.

Since being when we had bought this new Samsung-MODEL NO- RS72R5011SL on 21-Mar-201, we are facing issue in this model and problem what we had analyzed that It is shutdown randomly for for certain time period and after over the certain time it is started...

I purchased one samsumg m31s mobile from amazon on14/03/2021.After some days my charger failed in charging my phone.I felt disappointed, but i ordered new samsun original charger from amazon.After some days my second charger also failed in charging my phone.But this charger is working with other phones.All other same chargers are working with my phone, except samsung original charger.My phone is under warranty period, but when i approched...

There's a saying that God save the Queen.
This maxim subtly applies to all Samsung products.
If you buy any Samsung product, just beware you are in a surprise that no product guarantee comes with it and of course, no after sales service.
I bought a 415 litres Samsung refrigerator on[protected] for Rs. 43, 990/-and it stopped working in 2018. I had to wait for nearly 30 days to get it repaired and that too the compressor...

I had purchased Samsung side by side 700L refrigerator and since the time I bought it, It has been giving me problems since the time I bought it I also bought the extended warranty to cover any problems that I may encounter but the Samsung customer service just refuses to adhere to it. One of there senior technician visited my premises and said that the body liner is cracked and I should get a replacement within a few days but they are not...

Please refer my complain no [protected].
Despite many emails samsung customer care team has not contacted me & closed complain abruptly.
I purchased Samsung 138cm tv from MK ELECTRONIC YERWADA PUNE on 26 Dec 2019, but it's screen is not working.
Please do needful as samsung customer care team is not attending my calls & complains.
Thanks

DB BOBADE
[protected]...