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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
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SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 49

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P
prem8389
from Delhi, Delhi
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Not response

Address:622001
Website:SHOPCJ.COM

Dear sir,

i am premkumar my order no [protected], i have order swipe tab on your company, your company delivered on 22.05.2016 evening 7.30pm, i have check tab is network not connected, i have checked another service centre, tab network ic sip not corrected, so pl change your tab, i have complaint on 23.05.2016 10.30am, your side response asking to me you change replace or refund, i have told that person pl replace tab,...
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S
sumee23
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding replaced item

Address:Mumbai City, Maharashtra
Website:www.shopcj.com/mall/index.htm

Hi Team,

I ordered Glowria imitation jewellery (Item no. 155095) last month. I received the item within 2 days of placing the order, however, since the bangle size was small, therefore I had to place a request for its replacement.

The article was picked from my residence within the following week on 25 May 2016, and delivered today, i.e. 9 June 2016. I had to follow up a number of times for its timely delivery,...
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gurvin kaur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by shop cj shopping channel

Address:110018
Website:shop cj

I buy bed sheet set from shop cj, i reseaved product but that was dameged and cheap qwality product, ill call them at same day to regester my complaint to reurn and refund, and there represntative said sorry mam we cant help u becose, for any qwality purpus issue we dont change and return the product, i say them to plz transfer my call to your senior but no response, i call them atleast 10, 12 time but every they regeser my complaint but...
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K
Kamalsoni1972
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two time order. But parcel not delivered

Address:Surat, Gujarat
Website:Www.shopcj.com

Order number [protected]
Courier number i[protected]
Courier service - dotzot courier
I order mastercard frying pan with pressure cooker on dated 7/6/16. But parcel not received. When i track my parcel details. There was maintained - request for another day delivery. But how to possible. No phone calls from courier service.
Dear sir
Please guide me how to receive my parcel....
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A
anirudh kulkarni
from Madhoganj, Uttar Pradesh
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Not getting product replacement & fake promises

Address:Mumbai City, Maharashtra, 400042
Website:shopcj

Dear shop cj team,


I ordered urban style polo tshirt/ half sleeves around 6th may. Product delivered to me on 13 may 2016.


Order no. [protected]


I request replacement of order for size from xl to xxl on same date 13 may 2016.


I called your customer care number almost 10 times but no response from there side, always same answers like your product...
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A
Amit.sk37
from Mumbai, Maharashtra
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Wrong product received

Address:Mumbai City, Maharashtra, 400001
Website:www.shopcj.com

I am very annoyed of shopcj...a boy named vinay abused me on call in marathi " hechya aichi gand ha phone thevat nai"
Which is very shame full for the company..and I am gonna lodge a complaint against shop cj for this disgusting behaviour..even I have the recording with me where clearly I can here the abusive language. ..shame on shop cj..if people like this will work in your organisation then its a disgrace to yor company. ....
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P
ps4
from Pune, Maharashtra
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Delay in exchange of product

Address:Panchmahal, Gujarat, 389001
Website:shop cj

My name is shah purva. My registered no is [protected]. It"s been more than 15 days, after i requested exchange for my product. I have not get my product back. Please deliver my product as soon as possible. Also shipping charge is quite high than the other online portals as well as tv shopping channels. Pleas resolve it. If my product is not in stock, please give me refund of it....
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Address:400067
Website:www.shopcj.com/mmall/index.htm

We had ordered a parcel of Reebok shoes and 6-7 other items along with it from shop cj. We recieved the parcel in 3-4 days on time... however the shoes and slippers happened to be a bit larger in size.We called the shop cj customer care and called for a return of those 2 items... within 4 days we got a parcel but with the wrong items instead of shoes and slippers, we rcvd shoes and sandals. We were compelled to launch a complain once again...
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T
Tiwari komal
from Bengaluru, Karnataka
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Order 20160324092272 | refund and cancellation status

Address:Bangalore Rural, Karnataka, 562111
Website:www.shopcj.com

Order no: [protected]
Order date : 24-march-2016
Amount : 7298.00

=

The above order was delivered on 26-march-2016. How ever as we have not received complete order mentioned in the advertisement, we have called to customer care and raised a complaint.

On 11-apr-2016, delivery boy picked all the items that we recevied on 26-march-2016.
As we have not received any update from...
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P
parhi
from Mumbai, Maharashtra
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Non-delivery of product of electrolux microwave oven

Address:Kutch, Gujarat, 370001

Sir,
I've booked electrolux microwave oven 20ltr in the discount price (Rs, 980/-) shown in your website of shop cj in 02.06.2016. The order booking no. Is [protected]. The product was not delivered rather the order was cancelled.

When enquired in phone, i was intimated that as i have not selected the product with gift item, the order was cancelled and the product could not be delivered.

It is my complaint...
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A
Anand N Shah
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sent wrong item

Website:www.shopcj.com

Hello,

I ordered ILO kit (kitchen set) from shopcj.com dated "27 Nov 2015" worth 1099/- and they sent me vlcc kit (cosmetic item)

After complaining about this multiple time through their customer care. They took request but did nothing. I am really disappointed with this.

I lost my full money. I do not need vlcc kit.
I need refund or correct item?

Order no - [protected]br...
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Address:New Delhi, Delhi, 110059
Website:www.shopcj.com

This is very bad experience of my life that i have ordered an online purchase from fake company shop cj. My order no is[protected]
Very poor service. Request registered on 18th, but product not pickked for return till date. After calling customer care he give suggestion only that product will be picked till 29th anyhow because it will take maximum 10 days.
Today again I call to your customer care and talked with Mr...
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N
nirmala.s naik
from Bengaluru, Karnataka
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I am not satisfied with this product

Address:Bangalore, Karnataka, 560068
Website:www.shopcj.com

Order no :[protected].I am taken confirmation for this product with your customer care. After at the time i will order this product. But which quality product i expected that correct matarial i will not getit. After i have taken the product iam not satishfied with this product, so i want to return the product.Regarding this i call the customer care([protected]) I will not get correct responce to your customer care . Because i have to spoken...
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B
bahumadhan
from Chennai, Tamil Nadu
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Delay of refund money

Address:Chennai, Tamil Nadu, 600020
Website:www.shopcj.com

I recieved my order which consist of 3 T-shirts from shop cj on 2nd of may, I was not satisfied with the product and informed them on the same day but the representative came to collect the product on 17th of may which is 15 days later..till date i din't recieve my refund..i have called them several times but there is no proper response..i need a soution to get back my refund amount and i also request people not to use shopcj which the worst...
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S
Soptoshi
from Chandigarh, Chandigarh
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I'm complaining about non delivery of roti maker over one month

Address:New Delhi, Delhi
Website:ShopCJ.com

I ordered a roti maker worth 919rs it was delivered but it didn't had an accessory so I returned it bak now it's over 1mnth and it has not been delivered ihv called customer care over 25times but no response has been given, It's was cash on delivery so I paid them 919rs and niether money is refunded.Fake response r given by them dat we will make sure u get it etc...moreover over 100rs balance has been wasted by me over them...plz see after...
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U
Usha Sahni
from Gurgaon, Haryana
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Money not refunded for returned product

Address:Gwalior, Madhya Pradesh, 474012

We have ordered set of bedsheets and towel with order ID [protected].as we were not satisfied with the product same is returned via courier dated 21/05/2016.
Till date we have not received any call to inquire our account details for money refund nor we are getting satisfactory revert from the call centre.
Kindly arrange to refund our money asap....
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R
Rathod Shani
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For my bad and faulty products...

Address:Rajkot, Gujarat, 360003
Website:Shop CJ

Shopcj order no.-[protected]
Mene 25 may 2016 ko lloyd ac mangvaya... Jiska naam lloyd ls13a3ln split ac 1ton 3star tha... Wo 30may ko ane vala tha or 30may ko mujhe delay ka msg aya to mene shopcj me call kiya aur ye baat ki... Phir unhone tezi se mujhe product dene k liye mujhe lloyd ls13a3x split ac bhej diya... Mujhe tabhi pataa chal gaya par mene kahaa koi baat nahi, to mene uske 1500/rs deke use install karvaya...Install kame...
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S
Singh rajendra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Intex mobile phone battery backup problem

Address:Gurgaon, Haryana, 302011
Website:www.shopcj.com

Hi

I would like to share about my new intex mobile phone problem and this phone has received yesterday and Pls find some important issue concerning this phone

1.- this phone touch is not working properly.

2.- this phone is hanged .

3.- this phone battery is not working properly because after received this phone from yesterday battery has been charged from 4 or 5 time within one...
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K
Kausalya Sreenivasan
from Chennai, Tamil Nadu
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Non delivery of symphony ice cube air cooler track order docket no 42081003042

Address:600017
Website:shopcj

Is quite shocking that you have not still delivered the cooler despite assurance even after reminding you you have ststed that the article will be delivered with in 4 working days which again lapsed 4 days back
This lapse is similar to amazon which promissed delivery to all those few months back in explosive scale.
I think i need an urgent erply by phone by 1/6/16lest we in the tweeter exchange pleasantaries in face book and...
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A
Ammulu Sindhu
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Money back

Address:West Godavari, Andhra Pradesh
Website:shop cj

I ordered " timbre po6 cotton leggings ", the quality of the was not much good as you are showing on the show. It was like its ok not bad type. The product fisrt delivered "S" size and second time "XL" but i ordered for "XXL" and this time i complained for moneyback which is not happend till now . I ordered leggings on 25th march after 2 time deliverys the product came to me on 25th april from that day to today i called your customercare...
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