Sony India Complaints & Reviews

Dear Sir / Madam,
I have been inspired by very nice advertisement of Soney M4 Acqua mobile and bought the the phone.
I was very happy to get the phone but next month in the speakers has been stopped as well the earphones,
I visited the service centre and they told me that the phone will be replaced and after 16 days I have got a call from service centre telling that it will take some more time,
And in the end...

Few days before I was purchased Xperia m4 mobile phone but it's microphone, light-sensor and some functions are not working so I contact nearest authorized service center in aurangabad maharashtra but they told me we are not dealing with mobile phone since I have valid purchase receipt of date. 27/03/16.so the mobile is warranty period take strong action against service Center and solve my problems as early as possible...

I have purchased a Sony experia C5 ultra dual set on 5th Feb of Rs.26000 from new delhi. But I took the finance scheme. After 2 months I started facing problems. As the mobile phone started heating up, no battery back up, lock button sometimes stop working and phone hangs.
And when I went to the service centre they told me that we can only repair it.
So tell me how could I make it repair as it is only 2 month old. Also I have...

I have purchased one set of denim having 3 pcs from shopclues.com on 25.03.2016 vide order no. 88900439. While receiving the product, I found the product is of inferior quality and different fitting. The product also has higher list price of Rs.3499/- with lower offer price Rs. 849/- to attract the customer but quality becomes very low as compare to list price. It is a kind of online fraud to attract customer where we never feel the quality...

I purchase sony lcd tv model.No klv32ex300 serial no 2638457
All or my relation purchase sony brand recommend to me, all or happy
But i am only unhappy, and unpleasant experience as the same problem has occurred fifth time, 1st, time tuner board problem, 2nd, time power board 3rd time (I c), 4th time mother board, fifth time display problem ratified by your engineer when i lodged a complaint, one more think i purchase dvd home...

I bought sony bravia led hd tv 40r562c and it turned out to be a completely a defective piece. The details are:

Model name: klv-40r562c ; proudct 8d no: 18729401; and serial no: 4548025.

I lodged srs with service req id: 30974625. The service personnel from sony pranank electronics, hyderabad[protected] by name varun ( [protected]) visited and confirmed that it is a defective piece and it will not work....

Hi there,

I have complained regarding my sony ex500 32 inch model.

Model no. : klv-32ex500
Serial no. : 2347735
Job no. : j60706477

Sony authorized service center, sunrise electronics, s g highway, ahmadabad, gujarat

I had problem one year ago, i had contacted sunrise sony center, ahmadabad. After checking they gave me estimate cost of 7900 to change motherboard (Circuit...

Dear Sir,

I purchased a Mobile, model- Sony Xperia M5 dual on 10.02.2016 from Star Teleshop against invoice No. 30861 with IMEI No.- [protected]. It was faulty piece and faced many problem like heating even within 10 minutes o[censored]sage, signaling problem & take 7-8 seconds to appear calling screen after press calling number or very hang during calling operations and another problem was that the mobile was going to off after...

I bought a sony bravia led tv in

oct 2012.A couple of days

back, the tv has become

dis-colored.A complaint was

registered.A person came from

the service center after

repeated calls, seen nothing, took a video and said will give

call back for the estimation of

the expenses. Call back was not

made,...

Dear sir,
On 2014, i purchased a brand new sony xperia m dual (Imei/serial no: [protected]/32) model c2004 @ 15500 rs from bangalore. Suddenly on 01 apr 2016, while putting sim in my mobile phone i found its "sim slot 1" not working. Immediately i rush to sony service center (Indranagar), bangalore for repairing, there customer care executive told me that sim slot 1 is damaged so will repair the full assembly and will take around...

Hi sir,
I have purchased sony m4 aqua mobile on nov 15-11-15 from snapdeal. After 3 days mobile got too much heat, automatically switch off/restarted in every 2-3 days, hanging, not able to hear voice in between calls, camera quality is too bad... And many more...

So i called and mailed customer care and they told to do reset the phone, repair the software... So i did but again i faced same issue again i called and...

Sir,

I have sony z ultra which is not under warranty ( appx i year 4 months old. )

Phone power key creating trouble & screen is not getting on when needed.

Took phone to service station, they informed this handset is non repairable & despite i am ready pay for repairs same cant be done.

They guided me to customer care center which is telling me the same thing.

Same...

Bought this LED TV 4yrs back, 2 time the Display is dead. 1st time happened they asked me to pay 14000/- to get this replaced. After getting the right Bill and they made it in warranty. Now again its gone and i wanted to pay 15000/- to get it replaced.

I bought Sony for 1 reason, QUALITY. 2 time in 4yrs Display gone. now see the quality of their product....

Hi Their,
This Saurabh Basu here my phone is being taken from 2weeks at VASHI SONY service senter their was a problem of mike in that phone and now it has a damage in the speaker of that phone.It is fully warranty piece phone and they are charging me money for their mishandeling.I have purchased my phone to use it not to keep it in sevice center.I expect an answer from service center soon....

Dear Team,
This is to complain you that I have a Sony mobile, Model M2. It is hardly 8 month old but have serious issues like network fluctuations, System auto shut diwns and Restarts while photo clicks. This has been submitted to service center by three times.

It never repaired, but returned to me with same fault and resubmitted for repair again and again. It seems that the system is not able to be repaired. So request...

Your authorized dealers Sai Electronic at Faridabad, Haryana have some highly unprofessional staff and call people in very rude manner to the desk, also the machine which generates receipts is functional but they don't call you as per that, random customers come and straight away go to their desks and they entertain them, when asked why is it happening the reply is that the screen showing receipt numbers isn't working, the most amazing thing...

I had purchased DSC-RX 100 Camera 2 yrs back, as per guarantee it was till Feb and camera got corrupted in March, I had given if for servicing last week and they said there was problem with CCD connector, they have cleaned and given, but after 3 days same issue is there.

Today I had gone for servicing again, they dais that they need to change CCD and new one will cost 7000.00, which is 25% of the camera cost. Also the guarantee...

I bought Sony LED TV on April 2015, I complained to customer care regarding black dot in my screen at October 2015. After many followups, finally Technician visited after two months and found one mosquito inside and he said it went in during Manufacturing. So he took pictures and he said he will replace with new panel. After 10 days, he came with panel and replaced. When he left, i saw some black shades in different region of screen. Again...

I have purchased sony bravia tv from dubai, model: klv-32cx320. Job:j60562188. I have been following up with sony since a month now and for my surprise i have been told that the display panel is not available with the company. The quality of the product what sony is manufacturing is very poor and being such a huge company they don't have their spare parts available. It is difficult for a common man to buy such expensive tv frequently. br...

Sony lcd color tv, model no. Klv 32b-x300, ser. No. 2720880.
Tv purchased at saudi arabia, 2 years back. Since a year tv screen damaged, screen pealed out. Only voice/sound coming. No picture display. What is the problem? why this sony standard brand tv screen damaged? how this happened? is it may duplicate or low quality?.
Where i can repair/replace the damaged screen at chennai?
this type of sony tv screen damaged not...