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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 176

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A
ankurampl
from Delhi, Delhi
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Sony Vaip Laptop Model PCG-41216w

Address:Mumbai City, Maharashtra

I had purchased a Laptop Sony Vaio, Model PCG-41216w of S series being the product of Sony Company. I had spent huge amount of Rs.56, 000 on the above mentioned system just for the personal use on trusted the brand value of the product and also recommended the same to relatives and friends. My laptop screen started blinking and afterwards there was no display on the screen and same was reported to your service centre. I had approached...
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R
Rajeshmendon
from Badlapur, Maharashtra
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Led tv panel issue kdl - 46w700a serial no 4309191

Address:Mumbai City, Maharashtra

We had purchased the Sony Bravia LED TV with model no 46W700A serial no 4309191 on 27.12.2013 and it is almost a year that there is an issue with display Panel with reddish lines moving up and down.As we have contacted the service centre they have told us to repair the display panel with the cost of Rs 25000/-
We want the same to be replaced with Free of cost since we have just completed one year of warranty period.Please do take immediate...
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S
Sagar sanariya
from Mumbai, Maharashtra
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Please change my phone

Address:Rajkot, Gujarat

When I brought a sony z3 after some day lock key not working after some day it started 2 time my phone was hanged for a 1 hour I go for customer care every he was flash my mobile it is not a solution .. Now a days my speaker's audio quality decrease during listen a song During talking in loud speaker audio not clear listen... When I photo shoot during present of sun area.. Every time error a your phone temperature is high diseble...
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C
Chiragjamwal11
from Manali, Himachal Pradesh
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Phone complaint

Bought a phone Sony c3 dual. Seriously this phone sucks.. It irritates me alot.. 20 times hangs in a day. Processing is damn slow. Wht shud I do. and the back camera is a vga camera no picture clarity.why we buy a phoney just for making calls and for capturing some gud moments but this phone have nothing.dont make fool of customers....
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A
Anish A Sebastian
from Thiruvananthapuram, Kerala
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Sony Bravia KDLEX520 - Panel complaint - Huge repair cost

Address:Ernakulam, Kerala

I bought this TV on Aug 2011, for Rs.54500/- It came with a one year warranty. . On the 8th or 9th month after purchase, the screen had some white blurry lines over it. But this was visible only on playing HD videos, as the cable service rendered poor quality pictures already. On addressing this issue to sony service center, they said this need not be repaired now, and asked me to wait for another month. I waited, but blurry white...
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Tv is having picture fluctuation problem, complaint launched on 10/08/2015 . compliant not attended till 19/08/2015 3.00 pm . what kind of pathetic service is this . above all the service person is telling me when I had called him that do whatever you want but we will not attend your call as promised on Wednesday ....
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3
31011987
from Delhi, Delhi
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Major issue in Rear Camera

Address:Pathankot, Punjab

Sir, i have purchase sony xperia C3 Dual in November 2014. This issue upcoming within 15 days of purchasing. i had hundered of time complaint but no body attentions my voice. Sony is the best telecom company but their representative dont seriously working therefore, requested to you please solve my problem and confirmation to Sony mobile company. Yours sincerely Sumit Rana Mobile No. [protected]...
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S
Shriyansh.
from Kanpur, Uttar Pradesh
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Delay in repair Mobile Phone Hands

Address:New Delhi, Delhi

Sir, I had purchased Sony Xperia Z and recently my phone was dead I gave to Sony Customers Care and Services and here 2 week passed still they says parts are not available I don't know what to do. Really disappointed from Sony services So please help me out from this situation...
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A
Amirsaab
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home theatre speakers not working/ FM radio not working

Address:Pune, Maharashtra

I have purchased Sony Home theatre from Reliance Digital store at Solitaire Park, Aundh, Pune in Dec 2014. The surround speakers of the same are not working . There is alsoproblem with FM reception. Request you to send your technician for repair at the earliest. Amir Shikalgar [protected]...
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Êģŏişitić Śhêhzàda
from Jammu, Jammu and Kashmir
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Irrelevant main board price led motherboard

Address:Jammu, Jammu and Kashmir

Sir, with due respect i ram paul from teh. r s pura distt jammu wanted here to submit my complaint aginst the sony service centre for giving me all the time wrong estimate costs of mother board of sony led model no.. klv-32ex330. we r feed up with that being an lawer we will sue on ur company for misguiding us n not to took up our complain on priority basis.
we guys call ur customer care but they all the time told us that they have...
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S
Sunil patel siddhi
from Mumbai, Maharashtra
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Some one cheat me by ur site

Address:Jaipur, Rajasthan

Dear sir/madam My name is sunil some one cheat me by ur site by add i see a add about a mobile he gives me a fone in 25 k i told him plz give me ur id n mobile box he told me that plz wait 15 min igave u the id n box but he did not come after 15 min i call him but no reply and after some time he put his fone off after this im going to compony and i told him that this fone is not work properly thay told him plz submit ur phone to know what...
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J
jaipur_lalit
from Delhi, Delhi
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Poor service

Address:Jaipur, Rajasthan

Poor product, poorer service. Hello! I had bought an Xperia ZL on 11 January 2014. Within six months it developed a problem and my voice would not go through the mic. I gave it to the Jaipur service centre and they gave the handset refurbished after around 15 days. In less than a year it started giving me the same problem. I managed for about a month using the headset and rebooting the handset with the hope of overcoming the problem. But...
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K
karthic555
from Chennai, Tamil Nadu
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Sony does false marketing and failed to honor the warranty

Address:Chennai, Tamil Nadu

Dear sir, I have a sony xperia zr mobile phone. The display of the phone recently broke by itself without subjecting to any physical damage and not meeting with any kind of accident.The phone is still under warranty but the service center in chennai refused to repair it within warranty saying physical damage will not be covered. Now i feel cheated because the 1.The mobile was advertised as shatter proof (Shatterproof sheet on scratch...
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Address:Bathinda, Punjab

Complaint against Sandeep Kumar, Employee of your Service center, Bathinda, Punjab. A complaint for repair of Sony LED was got registered on[protected] with your service center, M/s. Adev Electronics Bathinda, Punjab. One, Mr. Sandeep Kumar ([protected]), Employee of service center visited on[protected] our home for it. He informed that repair of LED will cost Rs. 14700 and he remain seated for some time at home and asks our lady member that...
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S
Shailender Paul
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False commitment

Address:Mandi, Himachal Pradesh

False commitment frm sony vaio customer care, for recovery window 7, but care centre: named as- hateshwari care centre deny we don't have recovery for ur laptop n we dont know abot ur issue bt i had a call from sony india tha go to that cre centre fr aviablity recovery...
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P
paddy_bhat
from Chennai, Tamil Nadu
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Panel Replacement

Address:Dakshina Kannada, Karnataka

Am working middle class Indian. Am working in an IT firm having more than 2 lakh employees, all my hard earned money I spent 3 years back and brought a SONY – KDL46EX720 (MRP 89, 000/-). When question raised for a TV, I blindly went for Sony. This was the biggest mistake of my life. In 3 years’ time I get shocker by the service guy. I quote “Sir, your TV panel is spoilt. Need a replacement and this might cost you upwards of 25, 000/-...
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M
Ms. Shweta Maheshwari
from Mumbai, Maharashtra
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Panel gone just after 3 years of use

Address:Surat, Gujarat

I have bought 32 inches Sony LCD from the authorized center. But just after 3 years suddenly the screen started become double and colors went off. After few days the there is a problem in power supply as well the TV doesn't start.Servicing requires a huge amount in which I can buy a new Led .Really disappointed with such a reliable and trusted company....
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U
uniho
from Malegaon, Maharashtra
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Smartphone troubelshoot

Address:Pune, Maharashtra

Self purchased Sony Experia E3 DS D2212 Black smartphone dtd 5.4.2015, from one of the shop located at Pune, Maharashtra .It was performing well in operations till July 2015, thenafter the device went into problem . Cause of problem as device failed to start when power button was pressed for the same . We registered a complain under ticket no [protected] dtd 7.8.15, same was tackled by Sony Service Centre in pune, Pune-411037. Service...
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P
prateekj201
from Noida, Uttar Pradesh
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Mobile not repaired under warranty

Address:New Delhi, Delhi

I purchased a new Sony Xperia Z mobile (IMEI no.- [protected]) from Venkateshwara Distributors Pvt. Ltd., K-103B, Lajpat nagar_2, new delhi[protected], [protected]) on 6August 2014. Few months ago i went to sony service centre to get my phone repaired so i submitted the phone in the service centre but few days later itself my phone was returned to me unrepaired because according to the company the IMEI no. of my phone is registered since...
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A
anjaliv
from New Delhi, Delhi
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Faulty Phone

Address:New Delhi, Delhi

Hi team, This is to inform you that, i have purchased phone sony aqua m4, after only two days using i am facing some issues in my phone like as PHONE HEATING & bATTERY BACKUP ONLY 2-6 hours only.I have visited two service center with 3 days, one is Nehru Place & Lazpat nagar but no one any help with us .7 day of TAT of replacement phone, when i am facinng mor issues in my phone so please change my phones on priority. JOb ID-W[protected]...
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