Sony India Complaints & Reviews

My mobile is sony ericsson W20. 3 Years before its purchased. Now sony is not develop any spare parts for it. My mobile is damaged and service centre told me to change stip.. Due to unavialbility of the stip I can't repair my mobile. When we purchase a cell we expect that will get a good service from company. But after some times all companies close their exisitng product and going to new launch. So normal people will be compelled to buy...

I have bought Xperiac3dual phone few in March 2015 it hanged regularly but I ignored then the phone got damaged just a few months after purchase during a call it just hanged and never started again and when I gave it in service Centre for repair they said for display change and replaced phone with a damaged part instead of giving original as guarantee was there....

Below email sent to service head on 11 Aug 015 - No reply todate... Today, 11 Aug 2015, I had taken my SONY Xperia C to your Authorised Service Centre HRR at Lamington Road, Mumbai 400007 for cleaning of Front Camera dust ONLY (mentioned in job sheet). Relevant Job Sheet attached. When I got the phone back around 1:00 pm, the front camera was only slightly cleaned, but inexplicably, they also upgraded my software, which I had not requested...

Dear Customer Care, This is regarding my phone Sony Xperia M2. I bought it last year on 31st August from a reputed Sony outlet. Please find the receipt attached. It has not completed a full year and I have already got it serviced/repaired for 3 times. And again it is ready for repairing as its touch functionality has completely stopped working. Is this the quality of phone Sony is manufacturing? or only I should be feeling unfortunate...

I took my laptop to sony service centre jalandhar for servicing on 10/7/15 there they told me that my laptop's bottom cover is loose i should get it fixed as my laptop is in warranty free of cost. they told me that i will get my laptop back within 4-5 days but i dint. so they told me to wait for one more week and again after that i dint get it . then they told me that my laptop's part is not getting approval and i have to pay the charges...

I have talked to many service centers in delhi and talk to many dealers regarding buying new battery for my xperia l online all fake producks i have watched all of them Sony care center denies they do not have product i have bued my sony phone Model name xperia l in dec 13 not even a year battery worked i m fed up finding location of orignal battery dealer kindly help give me proper adddress . battery number is ba 900...

Sir, I had purchased 32” Sony Bravia (BX300) dated 16th June 2010. This year 2015 in the month of February I found there were wrinkle marks and white patches on the TV panel. I reported this immediately at the Sony customer Centre. After calling 3 -4 times technical engineer assisted in the month of July i.e. after 5 months. After taking the snapshots of the TV panel he assured me that if the TV is within 5 years the panel will get replaced...

I am a consumer of Sony India since last many years and till date i have never faced any issue with the products or services. However, in the month of July 2015 my Sony Bravia LCD (ex4600) stopped working all of a sudden for which i lodged a complaint on 12th july 2015 vide complaint id 26425700, but no solution was provided to me even after many days. Hence, i again lodged a complaint vide complaint id 26811165 and i was promised that an...

Laptop service worst ever I had purchased my laptop from Reliance digital Prabhadevi store and after service provided by them is worst ever. I had purchased on 10th February, 14 my laptop Sony Vio 15inch white colour I had given my laptop for service to get the slow machine and battery checked. The service was not done by them and was infact given back with lots of scratches on the keyboard and the cover of the laptop. At the time...

After 5 months camera not working in my xperia m2 when I submitted my phone to service center they give me my phone after 15 days and they changed the camera and quality becomes worst really I will never purchase any product of sony brand it's very big brand but such poor quality...

My Sony Bravia 32inch LED TV KLV-32R422B gone dead(Not Powering on) in just 1 years 2 months back its purchase, I Purchased it on 25-may-2014 for Rs 31500 .After showing that TV to Sony service center, at Abhivrudhi tech they replied me that Mother Board gone faulty and given estimated cost for repair about Rs 7000.

What is the minimum life span for LED TV from a brand like SONY?
Should Customer consider Its life span...

Had purchased 32 inches sony bravia model 32NX650 2 years back from vivek mylapore. all of sudden in June the TV by itself switches ON & OFF at random. Complaint raised against complaint number : 26152855 dt 26.06.2015. Engineer from M/s. CTECH Electronics visited on 26.06.2015 & visit charges of Rs. 250 paid. Engineer declared faulty power board ( Quoted Rs. 3000, however not charged). Second visit diagnosed as faulty main board ( Quoted...

Hi Sir \ Ma'am, I have submitted my Xperia T2 Ultra to the Sony Service Center located in Indore with the Service ID:- W[protected] / [protected] on dated 8/Jul/2015 due to water damage and its has been over a month since my phone has not been repaired yet. Each time i call to the Service Center they tell me that it would be done within a week and 4-5 weeks has been passed doing the same thing. Last week, when i went to the center...

I bought Sony Z3 Compact, I went sony authorized service center with actual cause touch pad brooked. while conversation with front office executive she check my hand set and saying that its liquid damage its not comes under warranty. but handset which i am using its working fine. but the thing is its shows red indicator. is it repairable or not ?...

I'm Rvanidran from Chennai, purchased a Sony LED TV on 3/1/15 (sony KLV-32R482B), product:18621301, Serial no: 3325833, I mainly purchased it for some of new features like screen mirroring, wifi direct etc, but they delivered a defective product and wifi, screen mirroring options are not working and moreover TV itself has some problems and when contacted Sony service centre, Service ppl come and checked the TV and told that they need to replace...

My Name is Haresh. My Job Sheet number is W[protected]. I had given Sony Xperia Z Ultra (In Warranty) for auto restart problem. Your people (Metal Tech, Andheri west, Mumbai) told me that since they don't have Xperia Z Ultra in stock, they are offering me Xperia Z new piece. However they were offering opened piece in box which i am sure is refurbished one without any accessory. how can a piece be new if it is not is sealed box. Request you...

Sir, I had purchase a SONY LCD TV 24 inch from ePlanet, Iritty, Kannur District, Kerala on 18/08/2012. Yesterday onward the screen is having some problems. so many vertical lines appear on the screen, so we can not see any picture in the TV.The model number of my TV is 24PFL5237/V7. Please do the necessary proceedings so that i will be able to watch the programmes in the SONY TV without disturbances. I selected the SONY brand because i...

I submitted my xperia M C 1904(IMEIno-[protected] purchased on[protected] handset on[protected] for the 5 th or 6 th time for servicing due to repeated issue of ear speaker cracking, Which makes the handset useless and evidently the phone is having repeated issue and as per the terms iam eligible for the replacement or refund. Sony service centre thrissur Kerala representative promised me verbally if i wait for a month they will definitely...

I submitted my xperia M C 1904(IMEIno-[protected] purchased on[protected] handset on[protected] for the 5 th or 6 th time for servicing due to repeated issue of ear speaker cracking, Which makes the handset useless and evidently the phone is having repeated issue and as per the terms iam eligible for the replacement or refund. Sony service centre thrissur Kerala representative promised me verbally if i wait for a month they will definitely...

I bought sony z3 compact yesterday ...sales man showed me live sony z3 compact which was 5.0 lolipop he said this phone comes with lopipop android version so i decided to buy it because its latest version in market but when i bought the phone i came back my house then i checked which i bought its not lolipop 5.0 ..it was 4.4 kitkat i dont want to keep this old version phone...the salesman cheated me plz do something for me my name is munish...