Sony India Complaints & Reviews

To whomsoever it may concern, I Arijit Chakrabarty a loyal customer of your company, bought a SONY DSC H-300(Semi-SLR camera) on 15/12/2014, for Rs14, 300;from Khosla Electronics(located at Madhyamgram in Kolkata), and; after a couple of months I have started facing a problem of a black mark arriving diagonally on my camera LCD screen and; causing an obnoxious disturbance on my photo snapping.With great remorse I would like to mention that...

i purchased a Sony Vaio E series in september 2012, recently screen stared getting white sometimes with black vertical lines i went to sony service centre at haridwar @ Tirupati Entreprises they said that the connector cable was damaged i replaced that wire for sum of Rs 4149(with bill and damaged part) ( out of warranty) but issue resurfaced i went again to the service centre only to hear that motherboard got damaged and total cost...

I brought a Sony Xperia Z2 may be 6 months back paying 49, 000 . I was using Samsung products all these while, but Sony being a well know brand I switched to Sony Xperia Z2. I am totally disappointed first by the not so user friendly screens and now by is complete shut down. As you advertise that it is waterproof, I washed it with simple plain water .To my amusement the screen went blind. I being worried I rushed to your authorized center...

Hello, My Ticket ID- [protected] Job No- W[protected] I purchased my handset on 17th Dec 2014. On 5th April 2015 (Approx. 4 months from purchase) my phone Screen cracked and stop responding. It is not an intentional or accidental damage, I just put phone on my desk and switch off the ac and came after 1 hr and found my phone screen cracked may be because temperature difference or other manufacturing defect, it was really shocking...

Sub: Manufacturing Defect in the mobile (EMI no [protected]) Undersigned purchased SONY XPERIA T3 mobile on date 25.01.2015 from “Star Mobitel Ltd”. Add:- G-26, South Extension, Part -I New Delhi 110049. This mobile has manufacturing defect as it get heated during using Camera. After sometime, Camera shutdown automatically”. Also, during video recording, the same defect is also experienced. When visited to your service centre...

I bought a sony xperia Z3 (IMEI- [protected]) on 25/12/2014 from The Phone Store Koramangala Bangalore and within two weeks the phone started acting weirdly and the screen stopped working and then after giving it to service centre they changed some four parts of the phone including the screen and then again after one and half month the screen is acting weirdly. The notification bar is not working properly and the screen automatically...

I HAVE PURCHASED THE SONY LED TV 40 INCH KLV40R842B ON 20TH OCT 2014. HARDLY FEW MONTHS HAVE PASSED WHEN SUDDENLY TV HAD STOPPED WORKING ON 25/03/15. CONPLAINT WAS LOGED ON 28/03/15 AT TIRUPATI ENTERPRISES, HARIDWAR WITH REQUEST ID NO 24667473. ENGINEAR VISITED 2-3 DAYS LATER AND TOLD US THAT THE ADAPTAR IS NOT WORKING AND IT WILL TAKE APPROX 3-4 DAYS TO ARRANGE THE SAME. AFTER APPROX 5 DAYS ENGINEAR VISITED WITH THE ADATPTOR BUT THIS TIME...

I HAVE PURCHASED THE SONY LED TV 40 INCH KLV40R842B ON 20TH OCT 2014. HARDLY FEW MONTHS HAVE PASSED WHEN SUDDENLY TV HAD STOPPED WORKING ON 25/03/15. CONPLAINT WAS LOGED ON 28/03/15 AT TIRUPATI ENTERPRISES, HARIDWAR WITH REQUEST ID NO 24667473. ENGINEAR VISITED 2-3 DAYS LATER AND TOLD US THAT THE ADAPTAR IS NOT WORKING AND IT WILL TAKE APPROX 3-4 DAYS TO ARRANGE THE SAME. AFTER APPROX 5 DAYS ENGINEAR VISITED WITH THE ADATPTOR BUT THIS TIME...

WE HAVE PURCHASED SONY BRAVIA TV 26 INCH ON 09.09.2009. ON 28TH MARCH, 2015 MY TV STOPPED WORKING.WE HAD MADE COMPLAINT TO SONY TOLL FREE NUMBER, ONE MECHANIC CAME ON 30.03.2015 & TOOK THE MOTHER BOARD OF THE TV BY POINTING OUT THAT THIS PART IS DAMAGED & THEY WILL SEND IT FOR REPAIR & IF IT IS NOT REPAIRABLE THEN THE PART SHOULD BE REPLACED WITH COST OF THAT.AFTER 10 DAYS OF FOLLOW UP AND COUNTLESS NUMBER OF MISCOMMUNICATIONS...

I bought Sony for the first time and i am very much unsatisfied with this product because there is a mic (voice) problem since i bought this phone the problem is my voice didn't reach at the other end properly is distracted & losses voice in between in short my voice is not audible at the other (receiver) end. I have submitted my phone to meerut service center for 3 times. In the first 2 time they didn't bother they just formatted my...

MY HOME THEATER IS NOT WORKING. I COMPALINT TO SONY CUSTOMER CARE ON 26.03.2015 ID NUMBER 24637387. BUT TILL TO DATE MY HOME THEATER IS NOT RECTIFITY. YOUR SERVICE IS VERY BAD. IN FUTURE I HAVE NOT PURCHASE ANY PRODUCT IN YOUR SONY. VERY VERY BAD SERVICE....

Myself Dhanapati Kisku, Railway colony bokaro steel city, jharkhand, 827014. I had purchased sony xperia T3 mobile on Feb'15, which one year company warranty as per sony company, I have given my mobile, sony company authorised service centre at BOKARO steel city jharkhand, for warranty claim on date 04.04.15.But they demand me money says without money not repaired your mobile, but till now they unable to repair my mobile, they ususual says...

Hello Sir/Madam, I purchased HT IV300 on[protected] from Shree Parshwanath Enterprise, Vadodara, Gujarat. My invoice number is KB-1343. But coming a problem of NFC, Screen Mirroring, and Voice after one month. I did complain via online for this issue, Request id was 24392197 on[protected]. A Technician came after 2 days and check the problem and he agreed with me but my problem was not solve and told me that I forward your complain...

I visited Sony service centre in Jammu for my mobile Sony experia which I had purchased two months back. Your service centre people are not responsive as I had to go several time to get it repaired as they did not repaired it. I own an apple too but their service is excellent....

Dear Sir I (Vimal) have purchased a SONY VAIO laptop from HOT showroom ( Upper ground floor, Nehru place metro station) on date 11.05.14 Bill Name- Sanjay C/O- Vimal Garg. I paid Rs. 1000 for the extended warranty of 2 years. But till date I haven't received any warranty or any satisfactory comment from them after visiting the store a number of times and a regular follow up on phone. Now they are telling that sony has stopped making laptops...

I purchased Sony LED TV 42 KDL-42EX410 on October 20, 2011. From last 4-5 days the screen is showing White lines and also not clear . I called at Sony customer care no. & an engineer visited and he told that the panel is damaged and need to be replaced.the cost of panel is Rs.21750 which is very high. We believed on Sony brand and purchased such costly to and now felt so disappointed .The engineer also informed that this model panel is...

It's a shame, SONY is providing such pathetic after sale services, my XPERIA SP suddenly stopped working today and is just vibrating 3 times when power button is pressed. After visiting the service center they are charging 10000 INR for the replacement of the motherboard. Please provide me a convincing reason why I should pay 10000 INR after paying 18000 INR for the damaged phone when its manufacturer's fault. I kindly request the concerned...

hii i am jawahar lal from faridabad haryana. i have submitted my sony mobile xperia z on dated 11/03/2014 at service centre nh-5 nit faridabad ragarding problem in my ear speaker.now they are not returning my mobile to me after a long period till today. now they have break my screen and said that it was the fault of the customer yet i have submitted my mobile in a good condition. i have paid rupees 25000/- to the company to [purchase the...

I HAD A VAIO E SERIES CHARGER THAT HAD TO BE REPLACED ..IT WAS 21 DAYS THEY DUDNT INFORM ME ABOUT THE CHARGER . AND MY CONTINUOUS CALLS WERE NT ANSWERED ... AFTER 21DAYS I GET MY CHARGER WHICH IS NON FUNCTIONAL .. KINDLY RESPOND TO UR CUSTOMERS WITH SUPPORT AND HELP...

I have purchased a LED tv make sony india from M/S BAWA ENTERPRISES opposite gate no.2 RCF HALT, SULTANPUR ROAD, KAPURTHALA.There is a defect in tv remote, i have complaint about this on the same day when i purchased it, but from the date of complaint there is no replacement of the remote....