Sony India Complaints & Reviews

1. Purchsed a sony experia E3 SS on[protected]Serial No-[protected]) from CROMA Kamla Nagar. 2. I gifted it to my father. He started using it after getting a micro sim from airtel store. 3. Within a day o[censored]se the phone started hanging. We made a call and it did not discinnect following which it hanged. The phone did not even switch off when tried to. 4. So we reported this problem to sony service centre(competent house connaught...

Hi, Please refer to previous complaint ref 1-[protected], I've been trying to get in touch with you with no satisfying response. This is highly irresponsible and unprofessional on Sony's part. If you can track how old my phone is through the IMEI number please check and tell me if this is how bad the phone should be. A fully charged battery for my xperia sp doesn't last two hours. I visited Service Centre time and again during warranty with...

Bought a Bravia LED TV Model No - 40 R 452 billed date 28-Oct-2013 Chassis no - [protected], and is not working since Oct14. Made the complaint with service Centre in OCT Month and they identified that there is some problem with TV Tuner Card. Have asked them to get the repair done in OCT14 as the product is in warranty only but No one from Service Centre has acknowledged it or tried in reaching us replacing this faulty component. It’s...

Hi my name is Rekha, i purchased Sony xperia E3 mobile on October 26th 2014, till now i've gone to sony centre 4 times and all the time they flashed my mobile and once they have changed the mother board also i have all the job sheet numbers with me.but the problem is again i got the new problem with this moblie, i am asking for replacement of the same but they are not ready to replace my mobile, i am very much upset with this....

DEAR SIR, I HAVEPURCHASED A SONY PSP FROM PLANET-M BHUBANESWAR, ON DT.2.10.2014. THEY HAVE CONFIRMED ABOUT MY ASSURED GIFT BY MAIL, BUT TILL DATE NO ASSURED GIFT HAS BEEN RECEIVED.KINDLY ARRANGE THE SAME FOR ME AT AN EARLIEST....

Totally disappointed with Sony Repair Service. There is nothing more disappointing than buying a Sony Xperia Z series. I used to be a loyal Sony customer and bought a variety of products - PS3, LCD, LED but I regret buying a Sony phone..And the Story is- Charging port of My phone was not working...and I think it is the most used port of any phone. I went to Sony Repair Center..and I was told that it would cost me 16000 Rupee because entire...

Hi, My name is G.V.K.Nanaji two months back i purchased home theatre from Reliance digital in kilkattlai when I am purchased at that time they gave the one year warranty but one week back i gave the complaint my home theatre is not working still today they didn't respond could you please the take any action.change me home theatre Thanks & Regards, G.V.K.Nanaji, Plot no.2/285, Srinivasan street, krishnanagar. ...

Dear Sir, I have made a service request for my Sony Tv on 13/10/14. My service request id is 21509566. Based on this request, you have told that the service person from west Tambaram will attend to it. Service person came around 15/10/14 and told that 3 parts to be replaced . He noted down the spares to be replaced and told me that he will be back in 3 days time. But no response after that. I thought that due to heavy rain in Chennai, he...

Respected Authority, I Sanket Chordiya have bought Sony laptop(Product name-SVF15219SNB, DATE of PURCHASE-25/9/13)and also have upgrades to 3 yr warranty which is now valid till 24/09/2016. (Warranty pack serial no-212358). ISSUE- As per your ‘SERVICE-CENTRE’ description of problem :- “There is a crack found in the (fibre)material around screws, near hinges, which is causing the keyboard and base of laptop to detach...

My sony xperia z screen has automatically cracked and touch is not working. sony support doesn't provide me a resolution. While after going to service centre they told we cant do anything. you can replace your phone but you have to pay 80% of cost of new phone and the replacement will done only in selected stores in India. Its very pathetic and non-sense. Its a manufacturing problem they have to replace it free of cost. plss provide me some...

Hi, The issue is that i had brought a Sony Z ultra phone from sangeetha store which is a authorised Sony outlet. This phone was brought on 15/March/2014. Recently the phoe has a scrach on the screen due to which the touch screen does not work. When i approached the Sony service centre in Indranagar(Bangalore) they denied to service my phone as the service centre claims that the phone is damaged and the screen/display damage cannot be fixed. I...

I bought a P & S camera, model X-60, and at the time of purchased was promised by the distributor that I there will be an interest free EMI for 6 months. However, my Credit Card provider has been refusing this and has been charging me an interest rate ( 13%) + service tax. This falls under a false promise by Sony/ Distributor and needs be fixed ASAP. - Jagmeet SSuri # [protected]...

Sir/Madam, I have made a number of complaints for my faulty handset- Sony Xperia Z but unfortunately, I have not been satisfied with the service as the same problem persists even after submitting my phone for three times at the Sony authorized service centre in Rohini, Delhi. The phone is having a problem of both mike and speaker wherein the incoming voice is too loud and outgoing voice is too low to hear. Despite of changing the hardware...

sir i have request for installing sony barvia LCD TV, customer care executive told me that charges will be 450 + tax but technician charged 650. please look in to this matter and provide me solution otherwise i have to go to consumer forum.my req no for sony was22780592...

DEAR SIR; MOST RESPECTFULLY, I HAVE A SONY LCD COLOUR TV MODEL NO.KLV-40BX400 IS NOT WORKING.I ALREADY DID COMPLAIN ON 21/10/2014 IN YOUR AUTHORISED SERVICE CENTRE M/S.SHREEJAL SERVICES.HIS ADDRESS IS PLOT NO.203/2901, 196/2977, UNIT-34, SRIRAM NAGAR BADAMBADI, CUTTACK. HE TOOK RUPEES 1000(RECIEPT NO.5337) FROM ME INDVANCE TO CHANGE A TV CARD.BUT NOW ITS OVER 50 DAYS THEY R NOT RESPONDING ON MY COMPLAINT.KINDLY REQUEST YOU TO SOLVE MY...

Dear Sir This is Tahir Vora, residing in Vap was using Sony Xperia C2 till 13/10/2014, on 14th morning I found out that my mobile was not switching on but charging indicator was blinking.So I visited your service Center "Shri Sai Services" Vapi on the same day 14/10/2014 and submitted my mobile for repairing since I was under warranty. This was a starting point of my Horrible Experience with Sony. 1. Service Job Sheet is attached below. 2....

I had purchased Sony Xperia Z1 for Rs 37, 500 from New Mobile City, Nashik on 19/02/2014 whose IMEI no. [protected] and Charger No. 3413W27613458. After few days i found that my handset was not working properly. The phone was getting heated as soon as i use my wifi while browsing internet, Battery discharges very very quickly, Phone doesn’t responds for 2 mins as soon as i resume the phone while it goes to sleep mode. I immediately...

Respected team, This is with regards to the Sony Z1 phone, the service center is asking me to pay more than 13K to get the phone fixed although the phone is water proof and they claim if the phone ports are close, water will not enter inside. I Initially they asked me 6.5k and after 15 days they are asking 13k. I'm extremely disappointed with the service center guys and why should i pay in the first place as the company claims its...

Sony cimplaint/ticket number : 22487569 Theres a complaint raised with sony regarding an issue with the LCD Tv and someone called back and informing that a technician will visit and examine. However till now there's no response or anyone ever contacted. The only option left out is to contact the Consumer court as Sony doesn't seem to help....

I have submitted my above set for repairing within warranty period to Neosa Electronics (P) Ltd. at 70/1/2, Gouri Bari Lane, Kolkata - 700004 (Sony Authorized Service Centre) on 14.10.2014 bearing Job no. J42409995. After about expiry of one month they took my consent over telephone for replacement of my set by new one bearing Model no. DCR-PJ6E/BC E34 due to non availability of spare parts. But till now they did not replace my Handycam...