Xolo Complaints & Reviews

I have purchased a XOLO mobile handset A1000 of Rs 15000 on 13th April from Sangeetha store in Meenakshi Mall, Bangalore. After 2 and a half months there are issues in mobile related to MIC (my voice not audible to 2nd person). I went to Sangeetha store to submit mobile and they told that you need to call customer care and they will send technical person to your place. After I called customer care they told me to go to one of the collection...

The Xolo Q800 was a wonderful phone with an economical price tag. But it was very shocking and demoralizing when some of the users who recently bought the Q800 have claimed that the chipset has been downgraded. Those users are not happy with this sudden change without any intimation and perceive it as a breach of contract.

Initially Q800 came powered with Mediatek MT6589 quad core chipset. New buyers have complained that the...

This is regarding Lava Xolo A700 mobile phone. I had

purchased the mobile phone from a shop in Rohtak @ 8000

INR. After nearly one month later the handset had the

following problems 1) Speaker was not working properly 2)

Hanging Problem 3) Display was running from right to left

many times 4) Data Cable of phone is loose from the jack

since the...

I Have been bought new XOLO A700 in month of February and the phone has gone faulty due to moisture and sent phone to repair on 4thMay to XOLO Service center in VASHI. Post which they have sent an update saying the phone is received and it found to be gone bad due to liquid damage and need to pay the amount to service the same.
For which I had few queries before I got it repair. this is the last communication, post which every alternative...

Dear Xolo,

i have register my complain with xolo customer care on dated[protected]

MEI No - [protected]

Model - XOLO A500

Case Id[protected]


they told me your phone pickup with in 24 hour but my phone is not pickup up to till date so please solve my problem
waiting for positive response my contact number is [protected] or [protected] thanks...

Dear Sir,

I had bought the XOLO Q700 your website https://shopping.indiatimes.com. The Phone was delivered to me just 7 days back on 4/06/2013. The Phone had Touch Screen defect since I opened the box. The phone touch screen was some time Randomly Clicking Anywhere. First I thought is must due to protective Plastic cover which came with it. But then I remove the Protective Cover next day then also the same random clicking of...

This is regarding Lava Xolo Q 800 mobile phone.

I had purchased the mobile phone from flipkart.com on 21March 2013 @ 12499 INR.

Since the delivery of the handset had the following problems
1) GPS was not working
2) crashing frequently
3) Many apps were not working.

I had requested a call back from them on XOLO Care (a pre installed app in the phone), they did not- False service...

I have purchase the Xolo A800 product from Mirchimart.com on 21 March 2013 and after a month (approx) it start giving problems like touch is not working properly (some alphabets), heating while charging or long talk and loudspeaker is also not working i mean when i talk thru speaker phone the person cant hear my voice

I have complained at Xolo care number[protected] dated 16 May 2013 but still 21 May 2013 my problem is not...

i have purchase Xolo A500 online from sneapdeal.com on dated[protected] after purchasing i am facing hang problem & charging problem in my mobile . i have register my complain 2-3 time but they told me in my location pick-up facility not available so please solve my problem. i am very tired to contact customer care...

my name amarjot singh mobile [protected] recently i buy xolo a800 but after 2months my charger stop working and i call customer care to replace it they said we will arrage a pickup for ur charger within 24hrs and its 1month now no one come to pickup charger and i call customer care many times and also mail them many times but no responce also recently when i update my phone my camera changes from 8mp to 5mp and in camera setting the maximum...

I purchased xolo a 1000 handset from sai telecom , raisar plaza, jaipur at the time of purchase they said that there will be a doorstepp service of the mobile if something goes wrong after few days i got a problem of power button i called customer care and they said they will be picking my handset from my home thrgh fedex courier but that was also misleading then i contacted customer care and they said pls drop it at the collection centre...

Hi there,

I am Soumin Kumar Saha from Kolkata.

I bought this Xolo A700 mobile ( on 18.02.2013 but due to some problem I had to sent back the phone to the service center. It was picked up from my end on 23.04.2013 by Fedex with the tracking number [protected].

After that its 08.05.2013 but still I didn't get my phone back. I am calling them again and again for the same but no one is...

i purchased a xolo A500 from online shopping(infibeam.com) after receiving that set i was found that there were some manufacturing defects on this set like i cant connect or configure my wifi using xolo a500 while i am trying to configure wifi then the connect option was didn't highlights so,i was calling to xolo customer care and register this complain and they send me a case Id[protected].and they told me to send that set to their...

COMPLAINT NUMBER[protected],2 TIMES WENT TO THE SERVICE CENTRE,I DIDNT USE MY PHONE FOR 3 MONTHS,THEY ARE NOT AT ALL RESPONDING PROPERLY,THEY ARE TELLING THAT THEY WILL PROVIDE A NEW HANDSET,STILL I DIDNT GET,INSTEAD THEY SENT MY FAULTY HANDSET WHICH IS NOT AT ALL WORKING,NOT EVEN CHARGING,THIS MADE ME A LOT OF TENSION,4 TIMES THEY HAD CALLED AND TOLD THAT WE WILL SEND A NEW HANDSET ONLY BY PHONE,BUT I AM NOT GETTING EVEN A MAIL FOR THE...

hi
i had purchased new lava xolo a1000 handset and it has some network problem i launched complaint against faulty handset via e-mail on 18/03/2013 and till today i didn't got any reply from them, then i gone to service center for repair, once the service center repaired it but i faced same problem again i gone to service center for replacement on 21/03/2013 but now they are saying they dont have same colur handset and i have...

Hi,

I had purchased Xolo X900 from Paragon Thane - Ghodbunder Road in the month of November 2012.

Below are the Details:
Model : Xolo X900
IMEI: [protected]

From the month of January, the phone started behaving weird and had lot of heating issues. Initially it used to restart/shutdown in 4 hours then the interval decreased from 4 hours to 1 hour and then 30 mins. It was practically...

Respected Sir/Madam,


I bought lava B8 Mobile IMEI No. [protected] from Sankat Mochan Mobiles on 25/03/2011 from Sriram Tower Ashok Marg Lucknow. from Past some days I was facing some network issue in mobile so I went to lava service center C-4 LDA Complex Vivek Khand Gomti Nagar Lucknow- 226010 Ph. [protected], [protected] on 09/03/2012 and they told me some problem with my Phone's PFC for that i have to submit...

to
GHMC officials,
sir,
i'm a resident of pragathi nagar(near JNTU). the condition of the road heading from jntu to pragathi nagar was too worst. two wheeler riders are facing severe problems. collage students are also facing severe difficulties travelling by the road. behalf of the people of pragathi nagar, i request you to take necessary action as soon as possible.....please...

I had purchased a lava hand set (model no ARC02) on 10 apr 2010. after 10 day handset has been out of ordered. so i send it lava service center at Meerut. At the time of submit it in service centre. Service centre representive told me that they will be repaired it within 10 days. other wise being 20 days here of your set you will be get new hand set. but neither repair it withing 25 days nor change it by them. and they did argument on the...