Xolo Complaints & Reviews

i bought a xolo x910 mobile on dated 5th October and whithin 4-5 daysthe mobile have a problem on date 9th October and i send mobile to lava international vashi mumbai office on dated 10th October now i am talking with xolo customer care no one knows when i can get the mobile or replacement, i think xolo customer care useless. my case id is[protected] thanks joraver...

I purchased a Xolo Q700 Mobile from an authorized xolo dealer in pune, IMEI no. - [protected] the screen has multiple stripes mark on it, which is a manufacturing defect. when i asked the dealer for service he said Xolo don't have service center's in pune and they can't help and said that Xolo service is 100% online and I have to log a complaint online only. I logged a complaint and the handset was picked from my home...

Hi, i have purchased a xolo B700 mobile in RSB Associates Madhapur on 15th April 2013, after a few days my mobile phone has not worked properly so i gave for a service in particular service centre on 10 september 2013. but till now they people are not delivered my handset and there is no response from them.so i want replacement handset urgently. the service care name is: RSB ASSOCIATES #1-98/6/29, PLOT NO.29, ROAD NO.36, Arunodaya...

I have purchased xolo B700. My purchased date is[protected]. I have problem of auto rotation, network, and problem of charming problem. I gave my phone[protected] for preparing. My complain no is[protected]. So there is one month for giving my phone but company don't give me answer of when they give me back......

I had purchased Xolo Q800 from Pimpri Pune on 13.06.2013. IMEI1:[protected] Day one I am facing problem. While operating suddenly reboots itself. Some times while operating gets hang & I need to switch off the phone & restart every time. No authorized service facility available in entire Pune region. One Xolo collected handset from my residence for & sent to Mumbai for repair. After 11days I had received handset, but...

Hi, My phone is Xolo Q800 I bought this phone on August of 2013 The phone came preinstalled with Android version 4.1.2 The phone hardware is working fine but the phone software have bugs in it which can only be fixed if the phone is upgraded to Android version 4.2.2 But my phone company XOLO is not releasing software update for my phone model alone I can see software update for other models which was released after XOLO...

Dear sir, I had purchased xolo Q700 (IMEI [protected]) on 24th Sep 2013 on which I found yellow patch on its display so it has been home picked up by FEDEX (docket no[protected] for Xolo service centre "Ambience Court, 1003/1004, 10th Floor, Plot No 2, Sector 19D, Near RTO Office, Vashi, Navi Mumbai, - 400705". As per xolo service centre it takes 5 working days for the mobile to get repaired & despatch. But still today...

I had submitted my Xolo A500 handset for repairing and it was promised to me that i will get my handset in 7 days but more then 20 days have past and still my handset is not returned backed to me. Customer care is just giving false promise. my mobile was picked up on 24 sep 2013 and was sent to LAVA INTERNATIONAL Ltd.(xolo service) A56, SEC-64, NOIDA, pin 201301. my mobile IMEI NO. [protected]. SO Resolve my problem...

I brought a XOLO A 1000 for Rs. 14, 000 in February 2013 from Magnet Mobiles, Vile Parle (W), Mumbai. It started giving charging issues within 1 month of purchase. So, I called XOLO care and they arranged for a pick up (The company does not provide any stand by phone). Then after repeated calls I got the mobile back after around 20 days. When I checked the phone the back camera was not working hence I again called them and the arranged for...

I have purchased xolo a500. My purchased date is 7-6-2013. I have problem of auto rotation, network, and problem of charming problem.I gave my phone 4-9-2013 for preparing.My complain no is[protected]. So there is one month for giving my phone but company don't give me answer of when they give me back.They don't give me proper answer. What should I do please suggest me.Looking for your proper suggestion....

copy of email sent to xolo care[protected] This is Ronit oommen from delhi and this in in regard to comp id[protected] placed with xolocare. I had submit my phone on 13th august and since then your customer care services have failed to provide me with any resolution about the return of my phone or its conditions . I feel humiliated as a customer to even write such a mail, but i have been forced to such a limit by executives at your...

We had given a XOLO phone for service in XOLO CARE, Nungampakkam for a problem with the power button. They said that they will return it on the same day evening as it is a very small problem. Since then I have been calling them every day and also visited their service centre 15 times and they say that the mobile is under service and they do not know about the status. When I call the customer care, they don't even talk in English and...

Sir i submitted my phone on 10 aug in mumbai at mj telecom in kandivali.now it has 1.5 month over and i call them 20 time every 2 nd day they just say that it is under repairing ...even they say that our team will call u back in 4 hour and will provide u information and no call yet....when i told customer care to forward call to senior they says that sir are bussy-this is happening from a month when i started calling customer care.... Now...

sir i would like to you take immediate action about my phone's status which is in the service center from past 20 days. though lava xolo has a five day (working) repair policy they haven't returned my phone from almost three weeks.
every time i contact customer care they respond as the issue will be resolved within 48 hours .sir i would like u to take strict actions against the company so that no other consumer could be annoyed...

My complaint number :[protected]. I have submitted my mobile by July 6th 2013. I haven't received any update from them. They are cheating me by giving false promise( saying within 48 hours my phone will be dispatched), They never turned back.Always they will they are escalating the issue to the back end team (God only knows who is the back end team). The very worst thing is that I have contacted the customer care today, They told...

My complaint number :[protected]. I have submitted my mobile by august 2nd 2013. I haven't received any update from them. They are cheating me by giving false promise, They never turned back. The very worst thing is that I have contacted the customer care today, They told me that my case was closed without repairing the mobile. I don't know what to do. Someone please help me in getting my mobile from that cheaters.Please help...

Recently i purchased a mobile XOLO Q700 smart phone for 10,000 rupees. Even i used this mobile very smoothly, head set jack pin holder was broken automatically due to a very low quality plastic part is used. One more major issue is that the touch is not working properly and the touch buttons are automatically functioning multiple times without any touch. This causing miss-operations automatically on my phone. I have submitted that phone...

I had submitted my Xolo Q700 handset for repairing and it was promised to me that i will get my handset in 5 days but more then 10 days have past and still my handset is not returned backed to me. Customer care is just giving false promise. I did a biggest mistake in buying a Xolo Product. Consumers please think before buying this product again. Xolo service is pathetic and awful....

I submitted XOLO Q800 IMEI No [protected] handset for Camera repairing on 27th August with Workorder Number[protected]. They told me they will give me back in 10 days but after following up more then 4 time they are not returning my handset also not providing any solid answers to my queries. I called them on 11th September they Guaranteed they will give my handset in 48 hours, but they failed to do the same. They gave me one managers...

I had given my mobile phone Xolo X900 for reapair on July 24th ,2013 Case id[protected] and was told that i'll be getting it back within 10-15 working days. Since then there was no communication from customer care. I have been calling them for the last 15-20 days and i'm getting the same old answer that is the phone is stil under repair. Now they are again telling me to wait for another 20 days which make a total of 2...